Office Administrator & Business Support Assistant
Location: Radcliffe, Greater Manchester
Hours: 25–40 hours per week
Job Type: Permanent
Schedule: Monday to Friday with regular Saturday working required
Salary: Competitive and dependent on experience
About Us
We are a growing healthcare services company operating clinics across the United Kingdom. Due to continued expansion, we are looking for a reliable, organised and proactive individual to join our Radcliffe office.
This is a long-term opportunity for someone who enjoys a varied role and wants to become an important part of a growing business. The successful candidate will initially work between 25 and 40 hours per week depending on experience, skill set and availability, with opportunities for increased responsibility and hours in the future.
The Role
This is a varied position that combines administration, customer service, office management and business development support.
No two days will be the same, and the successful candidate will be expected to assist across multiple areas of the business.
Responsibilities include:
- Answering inbound telephone calls and responding to enquiries
- Making outbound calls to customers, partners and business contacts
- General administration and data entry
- Managing emails and office correspondence
- Supporting business development activities
- Contacting local businesses and organisations to introduce our services
- Assisting with leaflet distribution and marketing campaigns
- Attending team meetings and assisting with implementation of projects
- Maintaining office organisation and cleanliness
- Carrying out a thorough office clean at least once per week
- Supporting management with day-to-day operational tasks
- Assisting with new projects and growth opportunities as they arise
Depending on your skills and experience, additional responsibilities may be offered over time.
Essential Requirements
- Excellent communication skills
- Strong telephone manner
- Good organisational skills
- Ability to work independently and manage workload effectively
- Reliable and punctual
- Good computer literacy
- Positive attitude and willingness to learn
- Ability to multitask and work in a fast-paced environment
Desirable Requirements
- Previous administration experience
- Previous customer service experience
- Experience making outbound calls
- Experience in sales or business development
- Healthcare administration experience
- Full UK driving licence
What We Offer
- Long-term stable employment
- Opportunity for progression within a growing company
- Varied and interesting workload
- Supportive working environment
- Ongoing training and development
- Opportunity to take on additional responsibilities over time
Application Process
To help us identify candidates who are genuinely interested in the role, our recruitment process consists of several stages.
Stage 1 – Application
Please submit:
- An up-to-date CV
- A cover letter explaining why you are interested in the role and why you believe you would be a good fit
Stage 2 – Interview
Successful candidates may be invited to attend an interview either in person at our Radcliffe office or remotely.
Stage 3 – Skills Assessment
Depending on the applicant's experience and background, candidates may be asked to complete practical assessments relating to administration, communication, organisation, customer service, computer skills or problem solving.
Screening Questions
- Why are you interested in this role?
- How many hours per week are you available to work?
- Are you available to work Saturdays?
- Do you have previous administration experience?
- Do you have experience making outbound calls?
- How long is your commute to our Radcliffe office?
- What do you believe makes you a strong candidate for this position?
Ideal Candidate
We are looking for someone who is dependable, hardworking, professional and eager to contribute to a growing organisation. The successful candidate will be comfortable supporting multiple areas of the business and will take pride in helping the company continue to develop and improve.
This role would suit someone who enjoys administration, customer interaction, organisation and business development and who is looking to build a long-term career within a growing company.Office Administrator & Business Support Assistant
Location: Radcliffe, Greater Manchester
Hours: 25–40 hours per week
Job Type: Permanent
Schedule: Monday to Friday with regular Saturday working required
Salary: Competitive and dependent on experience
About Us
We are a growing healthcare services company operating clinics across the United Kingdom. Due to continued expansion, we are looking for a reliable, organised and proactive individual to join our Radcliffe office.
This is a long-term opportunity for someone who enjoys a varied role and wants to become an important part of a growing business. The successful candidate will initially work between 25 and 40 hours per week depending on experience, skill set and availability, with opportunities for increased responsibility and hours in the future.
The Role
This is a varied position that combines administration, customer service, office management and business development support.
No two days will be the same, and the successful candidate will be expected to assist across multiple areas of the business.
Responsibilities include:
- Answering inbound telephone calls and responding to enquiries
- Making outbound calls to customers, partners and business contacts
- General administration and data entry
- Managing emails and office correspondence
- Supporting business development activities
- Contacting local businesses and organisations to introduce our services
- Assisting with leaflet distribution and marketing campaigns
- Attending team meetings and assisting with implementation of projects
- Maintaining office organisation and cleanliness
- Carrying out a thorough office clean at least once per week
- Supporting management with day-to-day operational tasks
- Assisting with new projects and growth opportunities as they arise
Depending on your skills and experience, additional responsibilities may be offered over time.
Essential Requirements
- Excellent communication skills
- Strong telephone manner
- Good organisational skills
- Ability to work independently and manage workload effectively
- Reliable and punctual
- Good computer literacy
- Positive attitude and willingness to learn
- Ability to multitask and work in a fast-paced environment
Desirable Requirements
- Previous administration experience
- Previous customer service experience
- Experience making outbound calls
- Experience in sales or business development
- Healthcare administration experience
- Full UK driving licence
What We Offer
- Long-term stable employment
- Opportunity for progression within a growing company
- Varied and interesting workload
- Supportive working environment
- Ongoing training and development
- Opportunity to take on additional responsibilities over time
Application Process
To help us identify candidates who are genuinely interested in the role, our recruitment process consists of several stages.
Stage 1 – Application
Please submit:
- An up-to-date CV
- A cover letter explaining why you are interested in the role and why you believe you would be a good fit
Stage 2 – Interview
Successful candidates may be invited to attend an interview either in person at our Radcliffe office or remotely.
Stage 3 – Skills Assessment
Depending on the applicant's experience and background, candidates may be asked to complete practical assessments relating to administration, communication, organisation, customer service, computer skills or problem solving.
Screening Questions
- Why are you interested in this role?
- How many hours per week are you available to work?
- Are you available to work Saturdays?
- Do you have previous administration experience?
- Do you have experience making outbound calls?
- How long is your commute to our Radcliffe office?
- What do you believe makes you a strong candidate for this position?
Ideal Candidate
We are looking for someone who is dependable, hardworking, professional and eager to contribute to a growing organisation. The successful candidate will be comfortable supporting multiple areas of the business and will take pride in helping the company continue to develop and improve.
This role would suit someone who enjoys administration, customer interaction, organisation and business development and who is looking to build a long-term career within a growing company.
Pay: £24,784.00-£26,000.00 per year
Benefits:
- Free parking
- On-site parking
Application question(s):
- Are you available to work Saturdays?
- Do you have previous administration experience?
- How long is your commute to our Radcliffe office?
- What do you believe makes you a strong candidate for this position?
- How many hours per week are you available to work?
Work Location: In person
