helpdesk engineer Work, Jobs in ramsbottom, gtm (with Salaries)

MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
4d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
4d
Telecoms & cabling engineer
Bluebox Communications Ltd —Bolton
- From £28,000 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Computer networking
Quick apply
2d
Data Centre Operator
Computacenter —Manchester
- 12 hour shift
- Customer service
- IT
- Time management
18h
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
3d
Facilities Helpdesk Administrator – Manchester, M3 2LF
Apleona —Manchester
- £26,000 - £28,000 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Computer literacy
- Employee discount
- Gym membership
IT & Telecoms Engineer Manager
Digicomm 360 Ltd —Bolton
- £35,000 - £40,000 a year
- Full-time
- Management
- Windows
- Computer networking
- Free parking
Quick apply
Maintenance Electrician
CBRE —Bolton
- Full-time
- Customer service
- HVAC
- Communication skills
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
2d
Multi-Skilled Engineer
Kudos Services —Warrington
- Up to £38,000 a year
- Full-time
- Employee assistance programme
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Finance Assistant
Dalkia UK —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Mobile Technical Operative - Mechanical
EQUANS —Manchester
- Monday to Friday
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Mobile Air Conditioning / Electrical Engineer
ISS Facility Services —Manchester
- £40,000 - £46,000 a year
- Maintenance
- HVAC
- In-person
Helpdesk Coordinator
United Infrastructure —Great Sankey
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Life insurance
Quick apply
Technical Supervisor (Electrical)
OCS Group —Manchester
- Supervising experience
- SharePoint
- Communication skills
Quick apply
10d
Lean Practitioner
Mitie —Stockport
- Full-time
- Continuous improvement
- Communication skills
3d
FM Electrical Engineer
CubicWorks —Salford
- Customer service
- Organisational skills
- Communication skills
- Referral programme
Quick apply

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MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Use IT Computers Ltd
Blackburn

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
4 days ago

Qualifications

Azure
Software deployment
Disaster recovery
Firewall
Analysis skills
Scripting
PowerShell
Active Directory

Full job description

About the Role

We are seeking a versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues.

Because we operate as a tight-knit team, you will also play an active part on the helpdesk during peak times, ensuring our clients receive rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team.

Key Responsibilities

Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes.
Escalation Support: Act as a senior point of escalation for complex 2nd and 3rd line infrastructure, networking, and cloud queries.
Helpdesk Operations: Provide daily support on the service desk during peak periods or high-volume days to ensure SLAs are met.
Systems Maintenance: Deploy, monitor, and maintain core client infrastructure, ensuring systems run securely and efficiently.
Documentation: Maintain accurate client records, ensuring network diagrams, asset configurations, and procedures are kept up to date.

Key Technical Requirements

Proven, hands-on experience across standard MSP environments is essential:

Identity & Cloud: Solid administration and deployment experience with Microsoft 365, Azure/Entra ID, and standard Active Directory setups.
RMM & PSA: Comfortable utilising centralised monitoring, ticketing, and automation tools.
Networking & Security: Practical knowledge of firewalls, routers, switches, and endpoint security (EDR/MDR) solutions.
Backup & Disaster Recovery: Experience managing and testing server-level backups and cloud-to-cloud backup solutions.
Scripting: Ability to use basic scripting (PowerShell) to automate routine tasks and deployments.

Candidate Profile

MSP Experience: Previous experience working within a fast-paced Managed Service Provider environment is highly valued.
Team Player: A flexible approach, happy to switch gears between deep project work and busy helpdesk queues.
Problem Solver: Strong analytical and troubleshooting skills with a methodical approach to resolving technical challenges.
Communication: Clear, professional communicator who can confidently support business clients and collaborate with senior management.

Commercial & Compliance Alignment

This role requires an organised approach to compliance and structured change management. You will help ensure our clients remain aligned with industry standard frameworks (such as ISO 27001 and Cyber Essentials) through reliable deployment practices and consistent documentation hygiene.

Pay: £33,000.00-£40,000.00 per year

Work Location: Hybrid remote in Blackburn BB1 4LA

Quick apply

Refine Your Search

helpdesk engineer jobs in ramsbottom, gtm

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Helpdesk Manager

Telecoms & cabling engineer

Data Centre Operator

IT Field Support Engineer

Facilities Helpdesk Administrator – Manchester, M3 2LF

IT & Telecoms Engineer Manager

Maintenance Electrician

Service Coordinator

Multi-Skilled Engineer

Service Desk Manager

Finance Assistant

Mobile Technical Operative - Mechanical

Mobile Air Conditioning / Electrical Engineer

Helpdesk Coordinator

Technical Supervisor (Electrical)

Lean Practitioner

FM Electrical Engineer

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