Investigations manager Work, Jobs in Ramsbottom, Gtm (with Salaries)

National Network Manager (24/7 Contractor Operations)
Davies —Preston
- Full-time
- Travel
- Employee assistance programme
- Employee discount
SHEQ Manager
Dawsongroup —Brighouse
- Full-time
Quick apply
Site Manager - Building Refurbishment
The Casey Group Ltd —Newton Heath
- £45,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
10d
Deputy Manager
Kids Inc Residential Services —Stockport
- From £34,174.40 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
- Sick pay
Quick apply
Health & Safety Manager
Equans —Manchester
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Manager
Cygnet —Blackburn
- Up to £51,500 a year
- Full-time
- In-person
- Leadership
- Employee discount
- Referral programme
Senior Water Management / Planning Consultant
JBA Consulting —Warrington
- Full-time
- Hybrid work
- Engineering
- Project management
- Organisational skills
- Free parking
- Flexitime
Quick apply
13d
Parking Attendant
Parkingeye Limited —Manchester
- £29,192.33 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Major Incident Manager Lead
Capgemini —Manchester
- Hybrid work
- AWS
- Communication skills
5d
eDiscovery Project Manager
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
Technical Facilities Manager
CBRE —Blackburn
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
9d
Reception Service Clerk
Northern Care Alliance NHS Foundation Trust —Rochdale
- £25,272 a year
- Full-time
- Communication skills
- Annual leave
3d
Clinical Coding Engagement Lead
Calderdale and Huddersfield NHS Foundation Trust —Elland
- £39,959 - £48,117 a year
- Full-time
13d
HSQE Manager
Envipco —Warrington
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Communication skills
Quick apply
9d
Health and Safety Manager
McBride —Manchester
- Full-time
- Management
- Continuous improvement
13d
Group Head of Streetworks
Network Plus —Salford
- £80,000 - £100,000 a year
- Organisational skills
- Leadership
- Communication skills
Quick apply
2d
Senior Employee Relations Manager
Calisen —Wigan
- £56,000 - £61,000 a year
- Full-time
- Human resources
- Mentoring
- Leadership
- Annual leave
- Employee assistance programme
5d
SHEQ Adviser
JSM Group —Manchester
- Computer literacy
- Microsoft Office
- Organisational skills
Quick apply
10d
Financial Crime Oversight Manager
DF Capital —Manchester
- Full-time
- Annual leave
- Gym membership
Quick apply
11d
Head of Streetworks - Back Office
Network Plus —Manchester
- Organisational skills
- Leadership
- Communication skills
Quick apply
12d

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investigations manager jobs near ramsbottom, gtm

National Network Manager (24/7 Contractor Operations)

Davies -
Preston

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Sabbatical
Referral programme

Qualifications

Driving Licence
Change management

Full job description

Description

The National Network Manager is responsible for developing and maintaining the Davies Emergency Response nationwide contractor network. This network supports 24/7/365 resolution of domestic emergencies across UK & Ireland. The role ensures continuous national coverage, of high-quality rapid response contractors who prioritise while maintaining strong commercial control. A key focus is identifying and resolving network gaps in real time and optimising the financial performance of the contractor network through effective commercial management, cost control, and value‑driven decision‑making.

What will your day look like:

Network Performance, Coverage & Capacity

Monitor national coverage levels and proactively identify network gaps by region, trade, or time of day.
Implement corrective actions such as contractor reallocation, surge support, or onboarding new suppliers to maintain 24/7 resilience.
Analyse demand patterns and ensure the network is scaled appropriately for peak periods, severe weather, and seasonal surges.
Oversee real‑time dispatch performance and ensure SLA adherence across all emergency trades.

Contractor Relationship, Quality & Compliance

Build strong, collaborative relationships with contractors to drive engagement, performance, and retention.
Conduct regular performance reviews, audits, and compliance checks, ensuring all contractors meet regulatory and safety standards.
Support onboarding, training, and accreditation of new contractors to strengthen network capability.

Commercial & Financial Management

Manage contractor commercial agreements and rate structures.
Monitor and optimise the financial benefits delivered by the contractor network, including cost efficiency, leakage reduction, and value‑for‑money outcomes.
Analyse contractor cost trends, job profitability, and commercial risks, implementing actions to improve financial performance.
Support procurement activity, tender processes, and negotiation of new or renewed contractor contracts.

Operational Leadership

Provide operational oversight for 24/7 claims and dispatch teams, ensuring seamless coordination with contractors.
Lead escalation management for high‑priority or complex cases.
Develop and maintain emergency response protocols for surge events, outages, or national incidents.

Risk, Compliance & Safety

Ensure all contractors maintain required certifications, insurance, and health & safety compliance.
Oversee incident investigations and implement corrective action plans.
Maintain accurate documentation and audit trails.

Data, Reporting & Insight

Use MI dashboards to track KPIs such as attendance times, job completion rates, customer satisfaction, cost performance, and network coverage.
Produce regular reporting on network gaps, contractor performance, and financial outcomes.
Use data insights to drive continuous improvement and strategic optimisation of the network.

Knowledge and Abilities:

Key Skills & Competencies

Strong contractor/supplier management experience in emergency services, insurance, utilities, or field‑service operations.
Proven ability to identify, analyse, and resolve network gaps in a fast‑moving 24/7 environment.
Commercial acumen with experience managing contractor financial performance and delivering cost benefits.
Excellent negotiation, relationship‑building, and influencing skills.
Analytical mindset with the ability to interpret operational and financial data.
Resilient, decisive, and comfortable managing escalations and high‑pressure situations.

Experience & Qualifications

Proven experience developing and managing a national or regional contractor network, preferably across Home Emergency and Social Housing sectors.
Demonstrable experience managing the financial performance and commercial benefits of contractor networks.
Background in home emergency, insurance claims, property services, or similar field‑service environments.
Experience with SLA‑driven operations and real‑time performance management.
Full UK driving licence (travel required).

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

#INDUKI

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Apply Now

Refine Your Search

investigations manager jobs in ramsbottom, gtm

National Network Manager (24/7 Contractor Operations)

SHEQ Manager

Site Manager - Building Refurbishment

Deputy Manager

Health & Safety Manager

Service Manager

Senior Water Management / Planning Consultant

Parking Attendant

Major Incident Manager Lead

eDiscovery Project Manager

Technical Facilities Manager

Reception Service Clerk

Clinical Coding Engagement Lead

HSQE Manager

Health and Safety Manager

Group Head of Streetworks

Senior Employee Relations Manager

SHEQ Adviser

Financial Crime Oversight Manager

Head of Streetworks - Back Office

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