support analyst Work, Jobs in ramsbottom, gtm (with Salaries)

Senior Strategic Planning Analyst
Royal London —Alderley Edge
- Microsoft Excel
- Annual leave
11d
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Test Analyst
mydentist —Radcliffe
- Full-time
- Hybrid work
- Azure
- DevOps
- APIs
- Free parking
- Employee assistance programme
Quick apply
2d
Business Analyst - 12 Month Fixed Term
Flair Rugs —Glossop
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- ERP systems
- Agile
- Free parking
- Employee discount
FP&A Analyst - Fuel and EV
EG On The Move Ltd —Blackburn
- Up to £45,000 a year
- 8 hour shift
- Microsoft Excel
- Analysis skills
- Accounting
- Free parking
- Annual leave
Quick apply
Test Analyst
Core Outcome Solutions Limited —Manchester
- £35,000 - £44,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
7d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
14d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
14d
Data Analyst (Post 16 Young People's Service)
Salford Council —Salford
- £39,152 - £41,771 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
System Analyst
ZIGUP —Huddersfield
- £35,000 - £42,000 a year
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee discount
Quick apply
KYC Analyst
Movera —Stockport
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
7d
Finance Analyst
Costain —Bury
- Full-time
- Oracle
- ERP systems
- Communication skills
3d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
4d
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
10d
KYC Analyst
G MASS —Manchester
- £40,000 a year
- Hybrid work
- Financial services
- Communication skills
Quick apply
ICC Scheduling Analysts
North West Ambulance Service NHS Trust —Bolton
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
18h
Change Analyst
NRG —Manchester
- Software development
Junior Data Analyst
Runshaw College —Leyland
- £2,193 - £31,789 a year
- Data analysis skills
- Paid training
7d
Junior QA Analyst
Pimberly Software Development —Manchester
- £24,420 - £30,000 a year
- Full-time
- Agile
- In-person
- Communication skills
- Work from home
- Life insurance
Quick apply
7d
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year
- SQL
- Care plans
- Python

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Senior Strategic Planning Analyst

Royal London -
Alderley Edge

Apply Now

Job details

Permanent
11 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Financial planning
Power BI
Microsoft Excel

Full job description

Job Description

Senior Strategic Planning Analyst

Contract type: Permanent
Location: Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 9th June 2026

We’re looking for a Senior Strategic Planning Analyst to play a key role in shaping how we resource, forecast and deliver customer operations at scale.

You’ll work at the heart of our Planning & Performance function, partnering with senior stakeholders to translate demand, capacity and operational insight into robust workforce plans, forecasting models and strategic business decisions .

This is a high-impact role with visibility across the senior leadership team, where your insight will directly influence how we deliver services to over 1,000 frontline colleagues .

About the role

Lead capacity and demand planning , building robust workforce and forecasting models
Translate operational data into accurate forecasts and resource plans
Support short-, medium- and long-term business planning cycles
Provide data-led insights to senior stakeholders to influence strategic decisions
Present forecasts, risks and recommendations to senior leadership
Contribute to business planning , ensuring alignment with capacity and budget
Partner with stakeholders across Customer Operations, Finance and wider teams
Act as a trusted advisor on resourcing, planning and performance
Identify risks, issues and opportunities , driving solutions and continuous improvement
Develop MI, dashboards and insights (Power BI) to improve operational performance

About you

Significant experience in capacity planning, forecasting or workforce management
Strong background in a contact centre or customer operations environment
Experience supporting large-scale operations (500+ frontline colleagues)
Proven track record of working with senior stakeholders and influencing decision-making
Advanced Excel skills (modelling, analysis, automation)
Experience using Power BI or similar visualisation tools
Experience supporting business planning cycles and financial planning inputs

Knowledge of WFM tools (e.g. Verint, NICE, Genesys)

Experience working in a multi-site or outsourced environment

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

support analyst jobs in ramsbottom, gtm

Senior Strategic Planning Analyst

Specialist Support Analyst

Test Analyst

Business Analyst - 12 Month Fixed Term

FP&A Analyst - Fuel and EV

Test Analyst

Reporting and Insight Analyst

Junior Cyber Security Analyst

Data Analyst (Post 16 Young People's Service)

System Analyst

KYC Analyst

Finance Analyst

1st line Service Desk Analyst

2nd Line IT Support Analyst

KYC Analyst

ICC Scheduling Analysts

Change Analyst

Junior Data Analyst

Junior QA Analyst

Data Analyst

I want to receive the latest job alerts for support analyst in ramsbottom, gtm

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