Technical support occupations Work, Jobs in Ratho, Edh (with Salaries)

Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
1d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
IT Desktop Support - Healthcare - Edinburgh
Dexcom —Edinburgh
- Full-time
- Continuous improvement
- Travel
- Organisational skills
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
Experienced Property Managers - Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2d
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Bachelor's degree
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
1d
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
2d
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
20h
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
Development Support Assistant - Council Support
East Lothian Council —Tranent
- £27,665 - £29,746 a year
- Temporary
- English
7d
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply

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Inbound Technical Support Advisor

Concentrix -
Falkirk

Apply Now

Job details

Full-time
£26,520 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Technical support
Communication skills

Full job description

Technical Support Advisor – Customer Experience Focus

Are you someone who enjoys helping others, solving problems, and building positive relationships? Join Concentrix, partnering with a leading telecommunications provider, where you’ll support customers through technical queries while making a real difference to their day.

This role is ideal if you’re looking for a stable, people‑focused career with clear development pathways, supportive training, and family‑friendly benefits that fit around real life.

What you’ll be doing

Supporting customers with confidence and care
You’ll listen carefully to understand each customer’s needs and guide them to effective technical solutions in a clear, reassuring way.
Creating positive customer experiences
By showing empathy, patience and understanding, you’ll help customers feel heard, supported and valued.
Identifying helpful product options
Where appropriate, you’ll suggest relevant upgrades or services that genuinely benefit the customer, passing warm leads to our sales team.
Working as part of a supportive team
You’ll collaborate with colleagues and team leaders who are focused on shared success, quality outcomes and continuous improvement.

What we’re looking for

We welcome applicants from a wide range of backgrounds. You don’t need to “tick every box” — training and support are provided.

Strong communication and listening skills
An interest in technology and helping people use it confidently
A thoughtful, problem‑solving approach
Comfortable learning new systems with guidance
A positive, dependable mindset focused on customer care

Training & development you can rely on

A comprehensive, structured training programme
A supported nesting period to build confidence
Ongoing coaching, refresher training and career development opportunities
Clear progression pathways within Concentrix

What’s in it for you?

Pay & hours

Permanent 40‑hour contract
Convenient location, at Central Business Park, Larbert
5 days out of 7, between 8am–9pm
£26,520 annual salary
Bonus opportunity of up to £250 per month, plus uncapped bonus from successful lead generation

Family‑friendly & wellbeing benefits

Employee Assistance Programme (EAP) – free, confidential support for you and your dependants, including:
- Emotional wellbeing & counselling
- Financial and legal advice
- Work‑life and family support
Group Life Assurance from day one – financial peace of mind for your loved ones
Pension scheme with company contributions
Eyecare vouchers (Specsavers)
Dental cover options
Gym discount with PureGym
Employee savings & lifestyle discounts via Benefex
Discounted broadband, mobile and TV packages, including family & friends deals

Why Concentrix?

At Concentrix, we believe great customer experiences start with supported employees. We’re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.

Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Apply Now

Refine Your Search

technical support occupations jobs in ratho, edh

Inbound Technical Support Advisor

IT Technician

Technical Support Engineer

1st/2nd Line Support Technician

IT Support Engineer

IT System Support User

Deskside Support Engineer (Edinburgh)

IT Desktop Support - Healthcare - Edinburgh

Customer Support Exec. (B2B SaaS)

NOC Analyst (10pm-6am)

Experienced Property Managers - Software Support

Desktop Admin II - 12 Month FTC

IT Service Desk Analyst - Edinburgh

IT Service Desk Analyst - Edinburgh

Service Desk Engineer

Sonata Application Support Engineer

IM&T Infrastructure Analyst

IT Support Apprentice

Development Support Assistant - Council Support

IT Support Apprenticeship

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