audio Work, Jobs in rayleigh, ess (with Salaries)

Operations & Customer Success Lead
Zexi Ltd —Rayleigh
- From £28,000 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
8d
Commercial Growth & Operations Coordinator
Zexi Ltd —Rayleigh
- From £28,000 a year
- Full-time
- In-person
- Marketing
- Free parking
Quick apply
7d
Marketing, Business Development & Operations Coordinator
Zexi Ltd —Rayleigh
- From £28,000 a year
- Full-time
- In-person
- Marketing
- Free parking
Quick apply
1d
Service & Installation Project Manager (AV)
Spotlight Sound —Chelmsford
- From £35,000 a year
- Full-time
- In-person
Quick apply
Audio Prep Technician
4Wall Entertainment —Harlow
- Overtime
- Maintenance
- Organisational skills
- Communication skills
Quick apply
Technology Support Analyst (FTC)
Penguin Books Limited —Colchester
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
13d
Administration Assistant - Private Client
Holmes and Hills LLP —Braintree
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
Podcast Studio Manager
ScalingEdge —London
- From £15 an hour
- Temporary
- In-person
Quick apply
13d
Guitar Tutor
Rocket Music School —Meopham
- £22 - £25 an hour
- Part-time
- Working with children
- Bachelor's degree
- In-person
- Free parking
Quick apply
Technician - Media
COLCHESTER INSTITUTE —Braintree
- £13,535.34 - £13,929.76 a year
- Part-time
- Teaching
Quick apply
8d
Network Support Engineer
Capita —Chelmsford
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
7d
AV Events Technician
Electrosonic —Dartford
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Oral History Project Manager
Sunlight Development Trust —Gillingham
- £28,000 - £30,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
14d
Sales Administrator (based at Maidstone site)
KEF —Maidstone
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
8h
Cleaner
Royal Mail Group —Chelmsford
- Part-time
- No experience needed
- Referral programme
Hire Desk Coordinator
Gravity Media —London
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Sr. Product Marketing Manager, Video & Room Collaboration Solutions
GN Group —Langley
- Full-time
- Microsoft Powerpoint
- Travel
- Marketing
2d
Legal Trustees - Property and/or Charity Law - Aston Mansfield
Aston-Mansfield —London
- Part-time
Account Manager - Public Sector (4-month temporary contract)
GN Group —Langley
- Full-time
- Business development
- IT
Medical Secretary
Cygnet —Maidstone
- £30,690 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Referral programme
1d

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Operations & Customer Success Lead

Zexi Ltd
Rayleigh

Quick apply

Job details

Full-time
From £28,000 a year
8 days ago

Qualifications

Management
Multilingual
English
Supervising experience
Leadership
Communication skills

Full job description

Build Systems. Drive Momentum. Create Exceptional Client Experiences.

Zexi Ltd is a growing technology company specialising in audio-visual, videoconferencing, and meeting room solutions for corporate clients across the UK.

We’ve built our reputation through exceptional service, trusted relationships, and delivering reliable technology solutions that businesses depend on.

Now we are entering the next phase of growth.

We are looking for an ambitious, highly organised, and commercially aware Operations & Customer Success Manager to help bring structure, momentum, and operational excellence into the business.

This is not a traditional corporate management role.

This is a hands-on opportunity for someone who wants to:

help scale a growing company
improve systems and processes
create exceptional customer experiences
build operational clarity
and become a key part of the company’s future growth

You will work directly with the leadership team and become integral to the operational heartbeat of the business.

The Mission

To create operational excellence that allows the company to scale without sacrificing customer experience.

You will help:

improve responsiveness
create accountability
streamline workflows
coordinate projects and installations
strengthen customer communication
improve follow-up and conversion
and reduce operational bottlenecks across the business

This role combines:

operations
customer success
sales coordination
procurement
scheduling
process improvement
and modern business systems

What Winning Looks Like

Within your first 6–12 months, success would look like:

Customers receiving faster, more proactive communication
Quotes and opportunities being consistently followed up
Engineers and installations being better coordinated
Internal systems becoming more organised and scalable
Owners spending less time firefighting operational issues
Improved visibility across projects, orders, and customer activity
Better workflows, reporting, and accountability
Increased customer satisfaction and retention

Key ResponsibilitiesCustomer Success & Client Experience

Build strong relationships with customers
Ensure clients receive an exceptional service experience
Proactively follow up on projects, quotes, and installations
Resolve issues quickly and professionally
Maintain regular communication with customers throughout projects

Commercial Operations

Coordinate quotes, orders, procurement, and scheduling
Work closely with suppliers and engineers
Ensure projects move smoothly from enquiry to completion
Track operational progress and maintain accurate records
Improve internal communication and workflow management

Systems & Process Improvement

Introduce smarter ways of working
Improve operational systems and organisation
Help implement automation and AI tools where appropriate
Create visibility and accountability across workflows
Support the company’s operational scalability

Team & Business Support

Coordinate internal priorities and schedules
Support recruitment and onboarding as the company grows
Help maintain a positive, high-performance culture
Become a trusted operational partner to the leadership team

Who You Are

You are likely:

Highly organised and naturally proactive
Calm under pressure and solution-focused
Commercially aware and customer-oriented
Comfortable managing multiple priorities
Curious about technology, systems, AI, and efficiency
A strong communicator who builds trust easily
Someone who enjoys creating order from complexity
Motivated by growth, ownership, and continuous improvement

You probably thrive in fast-moving SME environments where:

things evolve quickly
no two days are the same
and your contribution genuinely matters

Experience That Would Be Valuable

Operations coordination or management
Customer success or account management
Sales support or commercial administration
Scheduling, procurement, or project coordination
CRM and workflow systems
AV, technology, engineering, construction, or service industries
Process improvement and organisational systems

Pay: From £28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

audio jobs in rayleigh, ess

Operations & Customer Success Lead

Commercial Growth & Operations Coordinator

Marketing, Business Development & Operations Coordinator

Service & Installation Project Manager (AV)

Audio Prep Technician

Technology Support Analyst (FTC)

Administration Assistant - Private Client

Podcast Studio Manager

Guitar Tutor

Technician - Media

Network Support Engineer

AV Events Technician

Oral History Project Manager

Sales Administrator (based at Maidstone site)

Cleaner

Hire Desk Coordinator

Sr. Product Marketing Manager, Video & Room Collaboration Solutions

Legal Trustees - Property and/or Charity Law - Aston Mansfield

Account Manager - Public Sector (4-month temporary contract)

Medical Secretary

I want to receive the latest job alerts for audio in rayleigh, ess

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