Help Build the Growth Engine Behind a Scaling Technology Business
At Zexi Ltd, we deliver audio-visual and workplace technology solutions that help businesses communicate and operate more effectively. Ideally suited to someone with PA experience.
We are a growing business, and we’re looking for a highly organised, commercially minded individual to take ownership of customer growth activity, marketing execution with external support, and operational structure within the company.
This is a hands-on, high-responsibility role in a small but fast-moving team.
You will work closely with leadership and directly alongside a part-time Sales & Purchasing Coordinator, who manages purchasing activity, supplier coordination, and sales order processing.
This role focuses on the commercial flow of the business — driving customer engagement, supporting marketing-led growth, improving pipeline discipline, and ensuring opportunities are actively progressed through the business.
This is ideal for someone who wants real ownership & variety in a role.
The Role
You will be responsible for helping keep the business commercially structured, active, and growing.
You will ensure that:
- Customer enquiries are followed up consistently
- Sales opportunities are actively progressed and not lost in the system
- Marketing activity is executed and directly supports pipeline growth
- Customer relationships are developed and maintained
- Leadership has clear visibility of commercial activity and performance
You will act as a key connector between marketing activity, customer communication, sales progression, and operational delivery.
Key Responsibilities
Marketing & Growth Execution (Hands-On Ownership)
- Take an active, hands-on role in driving marketing activity that supports business growth
- Manage CRM systems, pipeline organisation, and customer segmentation
- Create and execute customer follow-up campaigns and generate repeat business and referrals
- Coordinate customer testimonials, case studies, and project showcases
- Drive consistent lead follow-up processes, improve conversion from enquiry to order
- Work closely with leadership to implement practical, results-driven marketing initiatives
- Use modern technology, automation, and AI tools to improve marketing efficiency and output
- (or work closely with marketing apprentice to deliver the above as a team)
Operational Coordination
Ensure smooth order processing and supplier coordination
- Ensure commercial commitments are aligned with operational delivery
- Support scheduling and coordination between sales, suppliers, and engineering teams
- Help maintain structure across live projects and customer delivery activity
Customer & Commercial Coordination
- Improve flow of customer communication across enquiries, quotations, and follow-ups
- Actively drive progression of sales opportunities through structured follow-up
- Build strong customer relationships throughout the sales cycle and beyond
- Improve conversion rates through consistent communication and engagement
- Ensure a high-quality and responsive customer experience
Systems & Business Organisation
- Maintain accurate CRM and commercial data integrity
- Improve internal workflows, processes, and business structure
- Support reporting and visibility of commercial activity
- Help implement more efficient ways of working using systems and AI tools
What We’re Looking For
We are looking for someone who is:
- Customer Focussed, Highly organised with strong attention to detail
- Commercially minded with an interest in sales and growth
- Confident taking ownership of marketing activity and follow-up processes
- Proactive, reliable, and able to manage multiple priorities
- Comfortable working in a small team business environment
- Experienced in building a team, and streamlining systems using modern technology
You may come from:
- Sales support or internal sales roles
- PA / Executive Assistant roles with commercial exposure
- Marketing coordination or CRM-based roles
- Operations or office management positions
- Customer service roles with strong commercial awareness
Why Join Zexi?
- Real ownership across marketing, sales support, and operations
- Direct impact on business growth and customer relationships
- Reporting to CEO/leadership team
- Opportunity to develop into Commercial Manager / Operations Lead roles
- £28,000+ salary
- Company pension
- Free on-site parking
Apply Now
If you are someone who enjoys taking ownership, driving customer engagement, executing marketing activity, and helping a business grow through structure and consistency, we would like to hear from you.
Please send your CV and a short introduction outlining your experience and interest in the role.
Pay: From £28,000.00 per year
Work Location: In person
