Location: Takeley, Essex,
Hours: Monday to Friday, 08:30– 16:30
Salary: Competitive, depending on experience
Norris Steam Services is looking for an ambitious and motivated individual to join our growing team as a Marketing & Operations Assistant.
This is an exciting opportunity for someone who wants to develop their career within a successful family-run business and work towards becoming an Assistant Manager in the future.
Established for over 50 years, Norris Steam Services supplies specialist steam pressing equipment and components to the fashion, garment care and laundry industries. Our customers include world-renowned fashion houses in Bond Street, leading department stores in Knightsbridge, and the UK's largest dry-cleaning organisations.
With sales increasing by almost 50% over the past five years, we are investing in the future of our business and are looking for someone who wants to grow with us.
About the Role
This is a varied position combining marketing and communications, administration, operations and customer support. No two days are the same.
You'll play an important role in helping the business run smoothly while developing skills across multiple areas of the company.
Key responsibilities include:
- Processing online orders and transferring information into Sage 50 Accounts
- Managing and updating customer records and company data
- Creating and sending marketing email campaigns to our customer database
- Supporting and updating our social media channels
- Assisting with order fulfilment and preparing goods for dispatch
- Organising stock and supporting warehouse operations
- Assisting with incoming deliveries
- Providing general office and administrative support
- Learning about our products and customer requirements
Career Progression
We're looking for someone who wants to build a long-term career with our business.
As you develop within the role, you'll gain increasing responsibility across marketing, operations, customer service and business administration, with the opportunity to progress towards an Assistant Manager position.
You'll work directly with the business owners, giving you valuable exposure to all aspects of running a successful company.
What We're Looking For
The ideal candidate will be:
- Self-motivated and able to work independently
- Organised and detail-oriented
- Comfortable using IT systems and business software
- Confident communicating with customers and colleagues
- Eager to learn and develop new skills
- Positive, reliable and proactive
Essential Skills
- Experience using Sage 50 Accounts
- Experience creating email campaigns using Mailchimp or similar software
- Able to take control of social media channels creating content and responding to questions.
- Able to administer a WordPress website
- Good IT and administrative skills
- Strong problem-solving ability
- Confident speaking on the phone in a professional manner
- Ability to work independently and take initiative
- Physically capable of assisted lifting and moving products up to approximately 25kg when required
What We Offer
- A long-term career opportunity within a growing company
- Clear progression towards Assistant Manager responsibilities
- Full training on our products and industry
- Direct mentoring from experienced business owners
- A friendly and supportive working environment
- Free onsite parking
- Modern purpose-built premises
- Exposure to a wide variety of business functions, helping you develop valuable career skills
If you're looking for a role where you can learn, develop and become a key part of a successful business, we'd love to hear from you.
No recruitment agencies.
Job Type: Full-time
Job Types: Full-time, Permanent, Fixed term contract
Pay: £24,420.00-£39,016.99 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
