Customer success manager Work, Jobs in Raynes Park, Gtl (with Salaries)

Account Manager
Reapit UK —London
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Customer Success Manager
Venatrix —Kingston upon Thames
- £45,000 - £65,000 a year
- Full-time
Quick apply
12d
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
11d
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Customer Success Manager
Uptick —Shoreditch
- £50,000 - £66,000 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Quick apply
13d
Business Development Manager (BDM) - Kingston- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Kingston upon Thames
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Stotles —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Gym membership
Enterprise Customer Success Manager
ScreenCloud —London
- Hybrid work
- Heavy lifting
- Sales
- Analysis skills
- Annual leave
- Flexitime
14d
Scaled Customer Success Manager - London
Synthesia —London
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Annual leave
- Referral programme
Customer Success Manager, EMEA
HackerOne —London
- £57,000 - £64,000 a year
- Full-time
- Remote
- Project management
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Enterprise Customer Success Manager
Didomi —London
- £65,000 - £75,000 a year
- Hybrid work
- Salesforce
- Analysis skills
- Project management
Quick apply
6d
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- Human resources
Customer Success Manager
Pacera —London
- Full-time
- Bachelor's degree
- Travel
- Accounting
- Work from home
Manager, Customer Success (Activation), UK
Mastercard —London
- Full-time
- Microsoft Powerpoint
- Microsoft Access
- Sales
14d
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Customer Success Operations Manager
Varonis —London
- Marketing
- Master's degree
- Analysis skills
Customer Success Manager, International Public Sector
Dataminr —London
- Full-time
- Spanish
- Bachelor's degree
- No degree
- Annual leave
Senior Customer Success Manager
Eurobase —London
- Full-time
- CRM software
- Analysis skills
- Organisational skills
Quick apply

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Account Manager

Reapit UK -
London

Quick apply

Job details

Benefits

Season ticket loan
Free flu jabs
Annual leave
Company pension

Qualifications

B2B sales
Account management
Communication skills

Full job description

Reapit – Who are we?

Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience.

Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time.

What you’ll be doing

We are looking for an Account Manager to manage and grow a portfolio of medium and large customers, driving retention, expansion, and long-term value.

This is not a traditional reactive customer success / account manager role. You will operate as a commercial account owner, responsible for renewals, cross-sell and upsell opportunities, and building strategic relationships with key stakeholders. You will take a challenger approach, proactively identifying opportunities to add value and positioning our solutions to support your customers’ business goals.

Reporting to the Senior Director, Customer Success & Training you’ll be involved in:

Managing a portfolio of medium and large customers with accountability for retention, renewal, and revenue growth
Identifying and delivering cross-sell and upsell opportunities across your customer base
Leading commercial conversations, including renewals, pricing, and contract negotiations
Developing strong relationships with key stakeholders, acting as a trusted advisor to your customers
Taking a proactive, challenger-led approach to customer engagement - bringing insight, ideas, and value to every interaction
Building and maintaining account plans aligned to customer objectives and growth targets
Clearly articulating the value proposition of Reapit’s solutions, linking product capabilities to customer outcomes
Working alongside our Customer Success Managers to monitor customer health, identifying risks and opportunities, and driving appropriate action
Collaborating with Sales, Product, and Support teams to deliver a seamless customer experience
Contributing to the evolution of our customer engagement and account management model

Who we’re looking for:

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

Proven experience in Customer Success, Account Management, or Sales within B2B SaaS or the property industry
Strong track record of growing existing accounts (retention, upsell, cross-sell)
Comfortable operating in a commercial, target-driven environment
Experience managing relationships with mid-market or enterprise customers
Strong communication and stakeholder management skills
A curious, challenger mindset, with the ability to understand customer needs and drive value-based conversations
Highly organised, with the ability to manage multiple accounts effectively

What your impact and success looks like;

As an Account Manager, we expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

Onboard successfully into Reapit’s products, customers, and processes
Build an understanding of your customer portfolio and key stakeholders
Begin engaging with customers alongside colleagues to understand account dynamics

Within 3 months:

Take commercial ownership of your customer portfolio, building strong working relationships
Identify early retention risks and growth opportunities within accounts
Begin contributing to renewal conversations and account planning

Within 6 months:

Fully own renewals and expansion opportunities across your accounts
Deliver measurable impact against retention and growth targets
Establish yourself as a trusted advisor, proactively driving value for customers

What’s in it for you?

We operate a Flexible Working Policy and we would like for you to work from our office locations regularly, as well as frequent visits to customer sites.

We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits, including:

Competitive salary and quarterly bonus scheme
5.5% employer pension contribution
20 days annual leave (plus a day for your birthday) increasing by a day for every year worked
We’re closed over Christmas and New Year, to give you time back to your friends and family
Formal and in-house training for your L&D plus access to Go1 – the worlds largest online learning library
Health benefits via Benenden Health, annual flu vaccinations and many others
Season ticket loan
Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month!
Opportunity to participate in retail benefits and savings via our Benefits partner, Zest!

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.

Quick apply

Refine Your Search

customer success manager jobs in raynes park, gtl

Account Manager

Customer Success Manager

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Senior Customer Success Manager - UK

Manager, Customer Success Management

Senior Customer Success Manager

Customer Success Manager

Business Development Manager (BDM) - Kingston- Circa 41k Package- 53k OTE Uncapped

Customer Success Manager

Enterprise Customer Success Manager

Scaled Customer Success Manager - London

Customer Success Manager, EMEA

Enterprise Customer Success Manager

Customer Success Manager

Customer Success Manager

Manager, Customer Success (Activation), UK

Customer Success Supervisor

Customer Success Operations Manager

Customer Success Manager, International Public Sector

Senior Customer Success Manager

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