Associate general Work, Jobs in Reading, Brk (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Executive Assistant (12 month FTC)
BD —Winnersh
- £27,600 - £42,075 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Legal Secretary - Employment
Boyes Turner —Reading
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Warehouse & Operations Associate
ATC Computer Transport & Logistics —Slough
- Full-time
- English
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Experience Patient Services Receptionist Administrator
Farnham Road Practice —Slough
- From £13.50 an hour
- Full-time
- Customer service
- Administrative experience
- Travel
- Free parking
- Store discount
Quick apply
Paralegal - Personal Injury
Boyes Turner —Reading
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Communication skills
HR, Payroll & Benefits Administrator
Eque2 —Maidenhead
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
Clinical Trial Associate
ICON Plc —Reading
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
- Employee assistance programme
8d
Sales Operations Analyst II
Thermo Fisher Scientific —Reading
- Full-time
- Remote
- Salesforce
- English
- Bachelor's degree
Work Control Clerk FM&A
Amentum —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Maintenance
3d
Sales Associate - Kia
Snows Group —Basingstoke
- £26,932.49 a year
- Full-time
- No experience needed
- Employee assistance programme
- Referral programme
Biologics Production Scientist
Oxford Nanopore Technologies —Oxford
- Full-time
- Laboratory experience
- Bachelor's degree
- Continuous improvement
Nursing Associate
Hedena Health (Bury Knowle Health Centre) —Headington
- Part-time
- Care experience
- Nursing
- Employee discount
Quick apply
8d
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
HR Associate
Scrumconnect Consulting —Staines-upon-Thames
- £26,500 - £28,000 a year
- Hybrid work
- Microsoft Office
- Psychology
- Human resources
- Annual leave
Legal Counsel EMEA
CSL Seqirus —Maidenhead
- Full-time
- Spanish
- English
- Master's degree
Senior Healthcare Global Product Manager Ostomy
Hollister Europe Limited —Winnersh
- £51,282 - £80,585 a year
- Microsoft Powerpoint
- Marketing
- English
- Annual leave
- Employee assistance programme
Associate - Tax
Penningtons Manches Cooper LLP —Guildford
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
(Fixed Term) Senior Research Associate, Clinical Biomarker Laboratory, Flow Cytometry
Moderna, Inc. —Oxford
- Full-time
- Laboratory experience
- Microsoft Office
- Presentation skills
- Annual leave
Client Support Administrator
Amentum —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
3d

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

associate general jobs in reading, brk

Contact Centre Associate

Executive Assistant (12 month FTC)

Legal Secretary - Employment

Warehouse & Operations Associate

Experience Patient Services Receptionist Administrator

Paralegal - Personal Injury

HR, Payroll & Benefits Administrator

Clinical Trial Associate

Sales Operations Analyst II

Work Control Clerk FM&A

Sales Associate - Kia

Biologics Production Scientist

Nursing Associate

Sales Coordinator

HR Associate

Legal Counsel EMEA

Senior Healthcare Global Product Manager Ostomy

Associate - Tax

(Fixed Term) Senior Research Associate, Clinical Biomarker Laboratory, Flow Cytometry

Client Support Administrator

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