Customer specialist Work, Jobs in Reading, Brk (with Salaries)

Customer Service Representative - Basingstoke
Diligenta —Basingstoke
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Bank Reception Administrator
Spire Healthcare —Reading
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Sales - Sales Advisor - UK
New Look —Reading
- Part-time
- Customer service
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
Category Specialist / Senior Category Specialist
Avia Technique Limited —Wokingham
- £32,850 - £52,525 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
- Free parking
Quick apply
13d
Travel Consultant
Miles Morgan Travel —Thame
- From £13 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick apply
14d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
Specialist Sales Consultant
Reassured —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Free parking
- Annual leave
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Basingstoke
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
3d
Booking Administrator
Berkshire Healthcare NHS Foundation Trust —Bracknell
- £27,106 - £28,850 a year
- Full-time
- Travel
- Data entry
- Organisational skills
- Free parking
- Annual leave
3d
Social Content Creator and Videographer
Playlist Live —Reading
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Social media management
- AI
- Free parking
- Flexitime
Quick apply
12d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
General Assistant
GLL —Reading
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
Collections Agent
Castle Trust Bank —Basingstoke
- £28,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
Administrative Assistant
Protek Systems Limited —Oxford
- £14 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Paid training
- Annual leave
Quick apply
13d
Bubble Tea Barista - PART TIME
Pearls Bubble Tea —Reading
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Management
- Customer service
Quick apply
13d
Trainee Water Treatment Engineer
SMS Environmental —Reading
- Up to £26,000 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Employee discount
- Sick pay
Quick apply
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Travel
- Communication skills

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Customer Service Representative - Basingstoke

Diligenta -
Basingstoke

Quick apply

Job details

Full-time
From £26,228 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
Salary: From £26,228
Monday-Friday, 8:30am - 6pm
Basingstoke

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether helping customers planning for retirement, accessing investments, updating personal information, or supporting families during bereavements, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We’re an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer’s Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we’re proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

We deliver exceptional customer service to customers on behalf of many well-known brands and our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that’s 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer specialist jobs in reading, brk

Customer Service Representative - Basingstoke

Bank Reception Administrator

Sales - Sales Advisor - UK

Patient Care Coordinator in Luxury Private Hospital

Category Specialist / Senior Category Specialist

Travel Consultant

Second Line Support

Specialist Sales Consultant

Operational Support Officer

Booking Administrator

Social Content Creator and Videographer

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Service Desk Analyst

General Assistant

Collections Agent

HR Advisor - Health and Social Care

Administrative Assistant

Bubble Tea Barista - PART TIME

Trainee Water Treatment Engineer

Customer Account Support Specialist

I want to receive the latest job alerts for customer specialist in reading, brk

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