.buttontext52369b4e9023fd8b a{ border: 0pxsolid transparent; } .buttontext52369b4e9023fd8b a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
Stronger together
At KARL STORZ, we believe in not just creating jobs
but building careers. As a family-run company,
we understand the value of long-term relationships and
actively work on promoting them.
When YOU grow, we grow.
.buttontexta38ff730accd98ce a{ border: 0pxsolid transparent; } .buttontexta38ff730accd98ce a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
.buttontextdcb966f0528bd2f3 a{ border: 0pxsolid transparent; } .buttontextdcb966f0528bd2f3 a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
.buttontext651ee84a45467ebd a{ border: 0pxsolid transparent; } .buttontext651ee84a45467ebd a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
Get to know us and join our team as
Customer Support Executive (m/f/d)
Location:
Slough, GB, SL1 4TQ
#job-location.job-location-inline { display: inline; }
Job ID: 5639
KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.
The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations.
About the Role
We are looking for a proactive and customer-focused Customer Support Executive to join our team in Slough. In this role, you will play a key part in strengthening customer relationships and supporting the growth of our human and veterinary business.
You’ll work closely with sales teams and customers, ensuring a smooth, efficient experience across all stages of the customer journey.
Key Responsibilities
Prepare and manage customer quotations, proposals, and pricing enquiries, ensuring accuracy and timely delivery
Support order processing, reporting, and provide relevant company and product information to customers
Proactively communicate with customers and internal sales teams, handling queries relating to orders, shipments, and logistics
Maintain accurate records of customer interactions within CRM systems
Ensure compliance with UK and global regulatory requirements, escalating issues where necessary
Assist in resolving customer complaints and supporting corrective actions in line with company procedures
Collaborate with regional sales teams and act as a key liaison for operational queries
Contribute to meetings and wider business activities as required
What We’re Looking For
Experience & Qualifications
Educated to GCSE or A-level standard (or equivalent)
Experience in customer service, sales support, administration, or order processing roles
Familiarity with ERP/CRM systems (e.g., SAP or Salesforce is desirable)
Skills & Attributes
Excellent communication and customer service skills
Strong attention to detail and accuracy
Ability to stay calm and effective under pressure
Good problem-solving and decision-making skills
Team-oriented mindset with strong collaboration skills
Well-organised with effective time management
A proactive approach to learning and personal development
Technical Skills
Proficiency in Microsoft Office
Experience with SAP S/4HANA and Salesforce (preferred)
Role information
£30,000-£34,000
Full time
Permanent
Monday- Friday
35 hours per week
Office based in Slough
Your Benefits
34 days holiday (inclusive of public holidays)
Generous Pension
Private Medical
Medical cash back scheme
Company sick pay
Life Assurance
Critical illness and income protection (service requirements apply)
Perkbox benefits platform
.buttontextf843d9cd17edf192 a{ border: 0pxsolid transparent; } .buttontextf843d9cd17edf192 a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
Get in Contact
Anisa Begum
[email protected]
5639
#similar-jobs-links { margin-top: 1rem; } #similar-jobs-links > a { border: 0pxsolid #074089 !important; border-radius: 99rem; padding: 0.5rem 1rem; margin-right: 0.5rem; display: inline-block; font-weight: bold; } .back-to-search-wrapper { display: none; } .jobdescription h4 * { color: #074089 !important; } .jobdescription h4, h2 { margin-bottom: 1rem !important; } hr { border-color: rgbmargin: 3rem 0; } /* Buttons "jetzt bewerben" (mit und ohne AIM) unten ausblenden */ .job ~ .applylink { display: none; } /* Suche ausblenden (inkl. 'Alert') */ #search-wrapper { display: none; } /* move first buttontext (i.e. the overlay text for the image) on top of the image */ .job > style: first-child + .buttontext { /* background: #f004 !important; */ position: absolute; z-index: 25; height: 0pxdisplay: flex; flex-direction: column; align-items: start; justify-content: center; } .job > style: first-child + .buttontext .inner { width: 100%; } .job > style: first-child + .buttontext .inner p { margin-bottom: 0; } .job { position: relative; } .job > style: first-child + div.buttontext + div + style + div.buttontext + style + div.buttontext + style + div.buttontext { padding: 0; } .job > style: first-child + div.buttontext + div + style + div.buttontext + style + div.buttontext + style + div.buttontext p { margin: 0; } h1 { margin-top: 0; } h2 { margin-top: 0 !important; } /* round apply buttons */ .applylink > a, .ks-aim-scroll-button { border-radius: 99em; } /* mobile: */ @media (max-width: 980px) { /* make image fill entire width (outside of parent's margin) on mobile */ .job > style: first-child + .buttontext + .row { position: absolute; left: 0pxright: 0pxmax-width: initial; } /* .job > style: first-child + .buttontext + div { translate: 0px} */ } /* remove padding of buttontext and job token elements */ .buttontext > .inner, .joblayouttoken > .inner > .row > div { padding: 0; } /* list items: reduce bullets indentation */ .job-page ul { list-style-position: outside !important; padding-left: 0px!important; } .ks-aim-scroll-button { float: right; margin-right: 1rem; } /* medium screen: set top image height */ @media (min-width: 481px) and (max-width: 979px) { .job > style: first-child + div.buttontext.displayD + div[role="img"] + style + div.buttontext.displayT + style + div.buttontext.displayM, .job > style: first-child + div.buttontext.displayD + div[role="img"] + style + div.buttontext.displayT { height: 0px} } @media (max-width: 480px) { .job > style: first-child + div.buttontext.displayD + div[role="img"] + style + div.buttontext.displayT + style + div.buttontext.displayM { height: 0px} }
