Park manager Work, Jobs in Reading, Brk (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
13d
Events Manager
Pennyhill Park Hotel & Spa —Bagshot
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
13d
Assistant General Manager
Flip Out Basingstoke —Basingstoke
- £29,000 a year
- Weekend availability
- English
- IT
- In-person
- Store discount
- Employee discount
Quick apply
7h
Assistant General Manager
Inspired Villages —Reading
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
Inbound Operational Excellence Manager
Primark —Reading
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Service Colleague (Express)
ASDA —Reading
- £13.10 - £15.64 an hour
- Part-time
- Employee assistance programme
- Employee discount
2d
Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
12d
Parks and Cemeteries Administration Officer
Royal Borough of Windsor and Maidenhead —Maidenhead
- £30,193 - £34,104 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
12d
Programme Manager
Saïd Business School —Oxford
- £35,681 - £41,636 a year
- Hybrid work
- Project management
- University
- Travel
Customer and Trading Manager - Online
Sainsbury's —Camberley
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Assistant Poultry Manager
M&O Storage Limited —Northwood
- £35,000 - £42,000 a year
- Weekend availability
- Driving
- Organisational skills
- In-person
- Annual leave
Quick apply
Lead, Operational Excellence & Transformation Manager (12 Month FTC)
McLaren Racing —Woking
- Full-time
- Hybrid work
- Continuous improvement
- Life insurance
Quick apply
Events Coordinator
The Retreat Elcot Park —Newbury
- £27,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Night Manager
ASDA —High Wycombe
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
Programme Coordinator
Saïd Business School —Oxford
- £32,108 - £37,338 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
11d
Customer Advisor
Boots —Farnborough
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
15h
OPERATIONS MANAGER, THE BARNS AT WELLINGTON
Wellington Estates —Hook
- £40,000 a year
- Full-time
- Hotel
- In-person
- Employee discount
1d
Spa Duty Manager
Pennyhill Park Hotel & Spa —Bagshot
- £29,870 a year
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
14d

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
13 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

park manager jobs in reading, brk

Duty Manager

Events Manager

Assistant General Manager

Assistant General Manager

Hotel General Manager

Inbound Operational Excellence Manager

Service Colleague (Express)

Front of House Manager (Maternity Cover)

Client Service Manager

Parks and Cemeteries Administration Officer

Programme Manager

Customer and Trading Manager - Online

Assistant Poultry Manager

Lead, Operational Excellence & Transformation Manager (12 Month FTC)

Events Coordinator

Night Manager

Programme Coordinator

Customer Advisor

OPERATIONS MANAGER, THE BARNS AT WELLINGTON

Spa Duty Manager

I want to receive the latest job alerts for park manager in reading, brk

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