Reception manager Work, Jobs in Reading, Brk (with Salaries)

Reception / Duty Manager
The Roseate Reading —Reading
- Full-time
- Hotel
- Supervising experience
- Team management
- Employee assistance programme
Quick apply
9d
Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Writing skills
- Human resources
- Organisational skills
Quick apply
Front Office Manager
Malmaison —Reading
- £35,000 a year
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
9d
Front of House Manager
Hotel Du Vin —Reading
- £35,000 a year
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager UK
Electrogenos —Abingdon
- Computer literacy
- Engineering
- Master's degree
Quick apply
Receptionist
Portico Corporate Reception Management —Slough
- £38,500 a year
- Full-time
- Front desk
- Annual leave
- Life insurance
Quick apply
Host Team Member - Reception - 16 hrs - Week days
Village Hotel - Reading - Reception / Nights —Reading
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Employee assistance programme
- Gym membership
Quick apply
20h
Reception Manager
De Vere Beaumont Estate —Old Windsor
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reception Manager
Burnham Beeches Hotel —Burnham
- £32,000 a year
- Weekend availability
- Hotel
- Front desk
- Computer skills
- Employee discount
Quick apply
Facilities Assistant
OXFORDSHIRE COUNTY COUNCIL —Didcot
- £26,824 - £29,064 a year
- Part-time
- Front desk
- Employee discount
4d
Reception Supervisor
Tylney Hall Hotel —Hook
- Full-time
- Hotel
- Front desk
Quick apply
14d
Reception Manager/ Maitre'd
HeathrowAcademy —Hounslow
- Full-time
- Restaurant management
- Human resources
- Front desk
10d
Facilities Front Of House Reception
OCS Group —Slough
- Microsoft Word
- Inventory control
- Computer literacy
Quick apply
8d
Hotel Operations Manager
De Vere Latimer Estate —Chesham
- £50,000 - £55,000 a year
- Full-time
- Bar
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Dental Practice Manager
Home Counties Clinics —Hook
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Guest Relation Manager
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Guest Service Assistant (Nights)
Holiday Inn Reading West —Reading
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Employee discount
Quick apply
Administrator, Heathrow
Moore Kingston Smith —London
- £29,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Hotel Duty Manager
Premier Inn —Staines-upon-Thames
- Up to £14.36 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
11d
ACCOMMODATION MANAGER
Merlin Entertainments —Windsor
- £32,900 a year
- Weekend availability
- Hotel
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
10d

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Reception / Duty Manager

The Roseate Reading
Reading

Quick apply

Job details

Full-time
9 days ago

Benefits

Employee assistance programme

Qualifications

Stakeholder liaison
Internal department liaison
Complaint handling
Performance management
Supervising experience
Team management
Organisational skills
Employee performance appraisals
Customer interaction
Leadership
Communication skills

Full job description

We are seeking a highly organized and responsible Duty Manager to join our luxury hotel brand.

The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or the plush upholstery and wallpapers, the meticulous design sense is ubiquitous in maintaining an uplifted ambience. The Roseate Reading was originally Shire Hall for the Berkshire County Council. The building, along with its wide hallways, vaulted ceilings, cornice mouldings and the original lift shaft, have all been precisely restored to their original glory. To revive the old world charm of the Shire Hall, its council chamber, Eden along with its imposing fireplace and elaborate wood carvings on the doors and mantlepiece have all been restored to their past beauty. One of the top hotels in Reading, The Roseate Reading is a culmination of opulence and warmth.

The ideal candidate must demonstrate genuine dedication and show a commitment to consistent quality in our products and services.

The Duty Manager will be responsible for overseeing daily operations, ensuring a smooth and efficient workflow, and providing excellent customer service. This role requires strong leadership skills, attention to detail, and the ability to handle various tasks simultaneously.

Key Responsibilities:

Supervise and coordinate daily operations to ensure efficiency and adherence to company policies.
Handle customer inquiries, concerns, and escalations, providing prompt and effective solutions.
Create and implement standard operating procedures (SOPs) for various tasks.
Monitor and evaluate staff performance, providing feedback and addressing issues as needed.
Serve as a liaison between different departments, fostering effective communication and collaboration.
Ensure exceptional customer service standards are maintained at all times.
Handle customer inquiries, feedback, and complaints in a professional and timely manner.
Work to resolve issues and enhance overall customer satisfaction.
Act as the point of contact during emergencies and coordinate appropriate responses.
Implement emergency procedures to ensure the safety of customers and staff.

Qualifications:

Proven experience in a managerial or supervisory role.
Strong leadership and organizational skills.
Excellent interpersonal and communication skills.
Ability to make quick decisions and solve problems effectively.
Customer-focused with a commitment to delivering exceptional service

Benefits:

Additional holiday day off for your child first day at primary school
Recognition for every year of service anniversary including complimentary stay and additional holiday day after 3rd year of service
Employee Assistance Program
Meals on duty
Provision and laundry of uniform
Employee recognition awards
Performance review and personal development plan
Internal transfer and promotion opportunities
Support in the development of your career
Preferential room rates within the hotel group for yourself and family & friends

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

INDFOH

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Refine Your Search

reception manager jobs in reading, brk

Reception / Duty Manager

Front of House Manager (Maternity Cover)

Front Office Manager

Front of House Manager

Operations Manager UK

Receptionist

Host Team Member - Reception - 16 hrs - Week days

Reception Manager

Reception Manager

Facilities Assistant

Reception Supervisor

Reception Manager/ Maitre'd

Facilities Front Of House Reception

Hotel Operations Manager

Dental Practice Manager

Guest Relation Manager

Guest Service Assistant (Nights)

Administrator, Heathrow

Hotel Duty Manager

ACCOMMODATION MANAGER

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