Senior customer advocate Work, Jobs in Reading, Brk (with Salaries)

Senior Patient Recruitment Lead
ICON Plc —Reading
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
- Employee assistance programme
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Chief Engineer
Leidos —Ham
- £98,800 - £131,700 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Leadership
- Annual leave
- Work from home
Chief Engineer - Systems
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Hybrid work
- Engineering
- Maintenance
- Leadership
- Annual leave
- Work from home
Senior Marketing Manager (Broker & Client Marketing)
Allianz —Guildford
- £75,000 a year
- Full-time
- Hybrid work
- Marketing
- No degree
- Travel
- Employee discount
10d
Senior Third Party Risk Consultant
Allianz —Guildford
- £58,000 a year
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
- Employee discount
6d
Senior Developer Relations Manager, ISV
NVIDIA —Reading
- Full-time
- Computer Science
- Engineering
- Master's degree
Propositions Consultant
Allianz —Guildford
- £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
10d
Sr. Sales Executive
Super Micro Computer —Reading
- Sales
- Engineering
- English
Security Governance Officer (Part Time)
Allianz —Guildford
- £55,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Employee discount
12d
Senior Marketing Consultant
Allianz —Guildford
- Part-time
- Hybrid work
- Marketing
- Business development
- Project management
- Employee discount
11d
Distribution Consultant
Allianz —Guildford
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Microsoft Office
- Employee discount
10d
Senior Software Engineer
Microsoft —Reading
- £74,700 - £122,600 a year
- Full-time
- Azure
- System design
- Communication skills
4d
Sales Operations Analyst
Adobe —Reading
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months
Allianz —Guildford
- £52,500 a year
- Full-time
- Hybrid work
- No degree
- Employee discount
11d
LMS & Training Manager
Causeway Technologies —Gerrards Cross
- Hybrid work
- Management
- Project management
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Practice Area Lead: Medical Affairs Communications
IQVIA —Reading
- Leadership
Workplace Offerings Lead Architect
Fujitsu —Basingstoke
- Full-time
- Annual leave
- Employee assistance programme
Senior Data Engineer
Elanco —Hook
- Full-time
- Azure
- Computer Science
- Engineering
Customer Success Executive - Public Sector
ServiceNow —Staines-upon-Thames
- Full-time
- Hybrid work
- Management
- AI
- Leadership
Quick apply

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Senior Patient Recruitment Lead

ICON Plc -
Reading

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Clinical research
Analysis skills
Bachelor's degree
Leadership
Communication skills

Full job description

Senior Patient Recruitment Lead

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Senior Patient Recruitment Lead at ICON, you will be responsible for strategizing and oversee patient recruitment initiatives for clinical trials.

What You Will Do:

You will oversee talent acquisition and recruitment workstreams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

Developing and executing comprehensive patient recruitment strategies tailored to specific clinical trial objectives, ensuring alignment with study protocols and timelines.
Leading cross-functional teams in the identification and engagement of target patient populations, utilizing data-driven insights to optimize recruitment efforts.
Building and maintaining partnerships with healthcare providers, patient advocacy groups, and community organizations to enhance recruitment and retention strategies.
Analyzing recruitment metrics and performance data to identify trends, challenges, and opportunities, making data-informed recommendations for improvement.
Creating and overseeing the development of patient-centric marketing materials and outreach campaigns to effectively communicate trial benefits and address patient concerns.
Providing training and guidance to project teams and staff on recruitment best practices, tools, and techniques to enhance recruitment success.
Staying informed about industry trends, regulatory guidelines, and emerging technologies that impact patient recruitment and engagement.

Your Profile:

You will have solid talent acquisition and recruitment experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

Bachelor's degree in a relevant scientific discipline or healthcare-related field
Extensive experience in patient recruitment or clinical research, with a proven track record of successful recruitment strategies in a clinical trial setting.
Strong leadership skills, with the ability to motivate and guide cross-functional teams toward achieving recruitment goals.
Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders and effectively advocate for patient participation.
Strong analytical skills, with experience in evaluating recruitment performance metrics and using data to drive strategic decisions.
Creative problem-solver with a passion for improving patient access to clinical trials and enhancing the overall patient experience.
Proficiency in digital marketing strategies and tools, as well as familiarity with social media platforms for outreach efforts.
Willingness to travel as required (approximately 20%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Apply Now

Refine Your Search

senior customer advocate jobs in reading, brk

Senior Patient Recruitment Lead

Senior Customer Success Manager

Chief Engineer

Chief Engineer - Systems

Senior Marketing Manager (Broker & Client Marketing)

Senior Third Party Risk Consultant

Senior Developer Relations Manager, ISV

Propositions Consultant

Sr. Sales Executive

Security Governance Officer (Part Time)

Senior Marketing Consultant

Distribution Consultant

Senior Software Engineer

Sales Operations Analyst

Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months

LMS & Training Manager

Practice Area Lead: Medical Affairs Communications

Workplace Offerings Lead Architect

Senior Data Engineer

Customer Success Executive - Public Sector

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