support analyst Work, Jobs in reading, brk (with Salaries)

1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Commercial Operations Support Analyst
Kenvue —Reading
- Hybrid work
- English
7d
Investor Relations Analyst
Thames Water Utilites —Reading
- £45,000 a year
- Part-time
- Hybrid work
- Accounting
- Annual leave
Intelligence Analyst
Dexcom —Bracknell
- £2,982.08 - £3,683.75 a month
- Full-time
- Analysis skills
- Bachelor's degree
Revenue Management Analyst
Avis Budget Group —Bracknell Forest
- £32,000 a year
- Hybrid work
- Spanish
- English
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Test Analyst
I-NET Software Solutions —Hounslow
- £41,000 - £45,000 a year
- Full-time
- Hybrid work
- Java
- Analysis skills
- Scripting
Quick apply
1d
Junior Software Support Analyst
Objective Corporation —Reading
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
10h
Support Analyst (m/f/d) - UK
IGEL Technology GmbH —Reading
- Spanish
- Azure
- Sales
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
Community Risk and Intelligence Analyst
Fire Service —Calcot
- £39,862 - £45,091 a year
- Annual leave
- Flexible schedule
6d
SuccessFactors - Data Analyst
Thames Water Utilites —Reading
- Up to £64,000 a year
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Annual leave
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Junior Software Support Analyst
Objective —Reading
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
15h
Corporate Credit Analyst
Novuna —Newbury
- Up to £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
Business Analyst
Reassured —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
8d
Data & Reporting Analyst
Powerforce —Winnersh
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Annual leave
- Employee discount
Intelligence Analyst - CSAE (Threat and Performance) (SEROCU)
Thames Valley Police —Reading
- £46,075 a year
- Part-time
- Analysis skills
- Travel
- Annual leave
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
13d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply

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1st Line support Analyst

Apcoa -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

support analyst jobs in reading, brk

1st Line support Analyst

SOC Analyst

Commercial Operations Support Analyst

Investor Relations Analyst

Intelligence Analyst

Revenue Management Analyst

Test Analyst

Junior Software Support Analyst

Support Analyst (m/f/d) - UK

Level 2 Support Analyst

Community Risk and Intelligence Analyst

SuccessFactors - Data Analyst

Application Support Analyst

Junior Software Support Analyst

Corporate Credit Analyst

Business Analyst

Data & Reporting Analyst

Intelligence Analyst - CSAE (Threat and Performance) (SEROCU)

Product Analyst (Finance Applications)

Service Desk Analyst

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