Voice engineer Work, Jobs in Reading, Brk (with Salaries)

2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
Customer Service Agent
Thames Water Utilites —Reading
- From £25,694 a year
- 8 hour shift
- IT
- Communication skills
Operational Support - Heathrow Airport
Kone —Slough
- Overtime
- Salesforce
- Writing skills
- English
14d
Technical Recruiter
AHEAD —Reading
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Research
- Databases
- Organisational skills
Applied Scientist — AI Studio
Wiley —Oxford
- £53,000.00 - £75,866.66 a year
- Full-time
- Doctoral degree
- Research
- Agile
Warehouse Operative
GXO Logistics —Reading
- £13.24 an hour
- Forklift
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
Trainee White Goods Engineer
Currys —Basingstoke
- £28,000 - £32,000 a year
- Part-time
- Customer service
- Electrical experience
- Annual leave
- Employee discount
Software Engineer
Pexip —Reading
- Full-time
- Computer networking
- In-person
- Work from home
Quick apply
UI/UX Product Designer
Trustonic —Winnersh
- Full-time
- Hybrid work
- AI
- Communication skills
- Life insurance
Quick apply
Data Scientist
Gamma —Newbury
- Full-time
- Machine learning
- Annual leave
Quick apply
Staff Laboratory Engineer
Fugro —Wallingford
- Full-time
- Hybrid work
- Laboratory experience
- In-person
- Flexible schedule
- Referral programme
Graduate Devops Engineer, AWS
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- Computer networking
Data Delivery Lead
RWS Group —Maidenhead
- Leadership
- Communication skills
Field Service Engineer
Tyrefix UK —Reading
- £35,000 - £45,000 a year
- Overtime
- Communication skills
Quick apply
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Java
- Bachelor's degree
- Communication skills
Mechanical Maintenance Engineer
Emcor —Aldermaston
- £40,000 - £43,989 a year
- Overtime
Quick apply
Data Scientists
UK Atomic Energy Authority —Culham
- £64,820 a year
- Full-time
- Doctoral degree
- Engineering
- English
- Annual leave
- Employee assistance programme
Facilities Engineer
Brakes —Reading
- £46,125 a year
- Overtime
- Computer literacy
- Analysis skills
- Continuous improvement
- Employee discount

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2nd Line Engineer - Yateley

Arc -
Yateley

Apply Now

Job details

£30,000 - £40,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Mentoring junior staff
Ticket management
Firewall
Ticket management systems
Computer networking
SharePoint
Customer support
VMWare
Training & development
Intune
Help desk

Full job description

About Arc

Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.
Create, maintain, and edit Group Policy Objects (GPOs) to support security, user experience, and operational requirements.
Ensure Group Policy changes follow best practices and are clearly documented in the internal knowledge base.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:
Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

voice engineer jobs in reading, brk

2nd Line Engineer - Yateley

Customer Service Agent

Operational Support - Heathrow Airport

Technical Recruiter

Applied Scientist — AI Studio

Warehouse Operative

Data Center Technician , Operations, IT, & Support Engineering

Head of Engineering (Hybrid)

Trainee White Goods Engineer

Software Engineer

UI/UX Product Designer

Data Scientist

Staff Laboratory Engineer

Graduate Devops Engineer, AWS

Data Delivery Lead

Field Service Engineer

Sr. Premium Support Engineer - Identity & Access Management (IAM)

Mechanical Maintenance Engineer

Data Scientists

Facilities Engineer

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