communications specialist Work, Jobs in reading, eng (with Salaries)

Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Operational Change Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Travel
Imaging Training Specialist
ICON Plc —Reading
- Full-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
SEN admin assistant
Royal Borough of Kingston —Thames Valley
- Communication skills
- School
1d
Venues Internal Communications Specialist
The Rank Group —Maidenhead
- Hybrid work
- Project management
- Travel
- Life insurance
Quick apply
Senior Communications Specialist (Europe)
Honeywell —Bracknell
- Full-time
- Hybrid work
- English
- Travel
- AI
- Work from home
Deputy Head of Communications
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £57,528 - £64,750 a year
- Full-time
- Annual leave
10d
Business Change Specialist
Montu UK —Winnersh
- £55,000 - £65,000 a year
- Full-time
- Travel
Contract - Project Administrator Specialist
Honda —Bracknell
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Flexitime
- Work from home
1d
VodafoneThree - Talent Specialist - Skills & Capabilities
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
1d
Specialist, R&D Contracts & Business Operations
CSL Behring —Maidenhead
- Full-time
- Bachelor's degree
- Organisational skills
- Contracts
Marketing Communications Specialist
Frontier Resourcing —Reading
- Full-time
- English
- IT
- Leadership
Quick apply
OT Systems Administrator Specialist - Laboratory Systems
Lonza —Slough
- Full-time
- Windows
- No degree
- Travel
- Relocation assistance
Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover
Reducing the Risk of Domestic Abuse —Thames Valley
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Working with children
- No degree
Quick apply
11d
Senior Internal Communications Specialist
Copperleaf Technologies Inc. —Staines-upon-Thames
- Full-time
- English
1d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
4d
Communications Specialist
Infor —Farnborough
- Full-time
- Hybrid work
- English
5d
Transformation Change Analyst - Customer Availability
Primark —Reading
- No degree
- Communication skills
HR Assistant
Brookfields School —Reading
- £25,474 - £29,021 a year
- Full-time
- Microsoft Outlook
- English
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
5d
Principal Ethics Specialist
AWE —Reading
- £60,400 - £80,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
9d

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communications specialist jobs near reading, eng

Customer Journey Improvement Specialist

Montu UK -
Winnersh

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Job details

Full-time
£55,000 - £62,500 a year

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Full job description

The role is remote for people based in the UK

What is the job?

We are looking for a hands-on, delivery-focused Customer Journey Improvement Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated healthtech environment.

You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements.

You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.

What will you be doing?

Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
Drive standardisation and right-first-time ways of working across operational teams.
Use data, customer feedback, and complaints insights to prioritise and shape improvements.
Support change adoption through training, communication, and ongoing feedback loops.
Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
Define success measures of initiatives at the outset and use these to validate success/control once delivered.
Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.

What do you need?

Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
Demonstrable ability to move quickly from analysis to action and deliver tangible change.
Solid stakeholder management and facilitation skills across cross-functional teams.
Experience supporting project delivery or working within structured and semi-structured project environments.
Willingness to travel to our HQ in Winnersh from time to time

What we offer:

Competitive salary
25 days holiday (rising to 27 after one year and 30 after three years) + bank holidays
5% matched pension
Private Healthcare Scheme
Cycle-to-work scheme
Enhanced Maternity & Paternity Leave
Opportunities for development and growth
A dynamic and supportive work environment

About Montu

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

Compensation Range: £55K - £62.5K

Apply Now

Refine Your Search

communications specialist jobs in reading, eng

Customer Journey Improvement Specialist

Operational Change Specialist

Imaging Training Specialist

SEN admin assistant

Venues Internal Communications Specialist

Senior Communications Specialist (Europe)

Deputy Head of Communications

Business Change Specialist

Contract - Project Administrator Specialist

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Specialist, R&D Contracts & Business Operations

Marketing Communications Specialist

OT Systems Administrator Specialist - Laboratory Systems

Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover

Senior Internal Communications Specialist

Head of Projects - Reading, UK

Communications Specialist

Transformation Change Analyst - Customer Availability

HR Assistant

Principal Ethics Specialist

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