End user support Work, Jobs in Reading, Eng (with Salaries)

End User Support
NECSWS —Bracknell
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Annual leave
Quick apply
Customer Support Technician
Ricoh —Reading
- Communication skills
6d
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
10d
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Field Apprentice Engineer - Reading
Wifinity —Reading
- £26,436 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- IT
- Annual leave
Quick apply
10d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
10d
Ambulance Care Assistant
EMED Group —Reading
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
IT Support Officer
University of Oxford TSS —Headington
- £18.80 an hour
- Temporary
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
2d
Junior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Life insurance
11d
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
Customer Service Agent
StudentSafe —Slough
- £15 an hour
- Monday to Friday
- Hybrid work
- Customer service
- Travel
- Contracts
- Free parking
- Work from home
Quick apply
3d
Customer Service Representative (Temp)
Hollister UK Limited —Winnersh
- £25,000 - £26,000 a year
- Temporary
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Life insurance
Quick apply
6d
Ambulance Care Assistant (Nights)
EMED Group —Reading
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Senior Global IT End User Support
Lucy Group Head Office —Thame
- Azure
- Software troubleshooting
- Microsoft Office
Product Owner
System C —Oxford
- Full-time
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
IT Applications Analyst
Saputo Inc. —Weybridge
- Full-time
- Travel
- Free parking
- Employee discount
Office Assistant - Part Time
Loftware UK —Reading
- Up to £16,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Registration Authority Agent
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
2d

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End User Support

NECSWS -
Bracknell

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Software troubleshooting
Windows
Microsoft Office
Communication skills
Active Directory
Intune

Full job description

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

The End User Support role is to provide a single point of contact for all NEC Employees, to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required

Role involves:

Support a cross-platform environment, including Windows, IOS
Provide onsite & remote technical support for staff members in the Hartlepool office and the wider business
Document, track, and monitor all problem on the Helpdesk system (ISM) to ensure a timely resolution
Maintain and encourage best practice across the business e.g. file sharing, encryption etc.
Procure, configure, manage, maintain and develop desktop PC's, laptops, peripherals, mobile technology and printers
Facilitate secure access to the network for remote users
Providing users with appropriate support and advice
Keeping up to date with the latest technologies
Identify opportunities for improvement and makes constructive suggestions for change.

Qualifications

Work Experience

Ability to setup and maintain components and peripheral accessories.
Software and Hardware Troubleshooting
Windows 10 & 11 experience
Microsoft Office Suite experience
Knowledge of laptop & desktop hardware. (e.g. RAM, SSD/HDD)

Essential

Proactive attitude
Willingness to learn
Able to operate with minimal supervision
Able to manage time effectively, set priorities appropriately, schedule calls
Able to maintain professional demeanour under stress
Able to operate within customer standard operating procedures
Self-confidence and interpersonal skills
Analytical and problem-solving skills
Good communication (both verbal and written) skills
Planning and organising skills
Strong listening skills
Able to operate effectively in a team environment with both technical and non-technical team members

Desirable

Experience using Active Directory
- Password resets, account creation
Use of Microsoft Intune/Entra

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

Quick apply

Refine Your Search

end user support jobs in reading, eng

End User Support

Customer Support Technician

IT Support Technician

IT Support Assistant

Field Apprentice Engineer - Reading

IT Support Technician (SETSU) (SEROCU)

Ambulance Care Assistant

IT Support Officer

Junior Application Support Engineer

Desktop Support Technician

Customer Service Agent

Customer Service Representative (Temp)

Ambulance Care Assistant (Nights)

IT End-User Support Specialist

Senior Global IT End User Support

Product Owner

Product Analyst (Finance Applications)

IT Applications Analyst

Office Assistant - Part Time

Registration Authority Agent

I want to receive the latest job alerts for end user support in reading, eng

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