Operating department Work, Jobs in Reading, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Laboratory Assistant
Mondelēz International —Reading
- Full-time
- Computer literacy
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
3d
Processing Operator
PCS Wireless GLOBAL —Bracknell
- Full-time
- Administrative experience
- Data entry
Quick apply
Maintenance Assistant - 24 hours per week
Village Hotel - Reading - Maintenance —Reading
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
National Operations Manager
DPD Group UK —Reading
- £59,500 a year
- Weekend availability
- Management
- Continuous improvement
- Mentoring
Quick apply
8d
Golf Operations Supervisor
Stoke Park Ltd —Slough
- Up to £40,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
3d
Trainee Healthcare Scientist (Echocardiographer)
Guy's and St Thomas' NHS Foundation Trust —Uxbridge
- £45,953 - £54,254 a year
- Full-time
- Travel
- Teaching
14d
Operations Coordinator
Element Materials Technology —High Wycombe
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
7d
Associate Laboratory Technician – R&D
MedPharm —Guildford
- Engineering
- IT
- No travel
Quick apply
BMW Handover Operative
BCA Logistics —Farnborough
- £14.11 an hour
- Monday to Friday
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Volunteer - Witness Care
Thames Valley Police —Calcot
14d
Computing and Software Support Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- Data analysis skills
- English
- C++
2d
Founder, ZERO Institute Founders Programme
University of Oxford —Oxford
- £49,119 - £58,265 a year
- University
14d
Production Operator
Snapchat —Abingdon
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
4h
Infrastructure Engineer
AHEAD —Reading
- £44,599 - £67,757 a year
- Full-time
- Azure
- Computer Science
- AWS
Night Auditor
Danesfield House Hotel and Spa —Marlow
- £26,853 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
11h
Seasonal Lab Technician - SAR
Element Materials Technology —Guildford
- Seasonal
- Laboratory experience
- Computer skills
Senior Digital Acceleration Manager
Pierre Fabre —Reading
Revenue Management Analyst
Avis Budget Group —Bracknell Forest
- £32,000 a year
- Hybrid work
- Spanish
- English
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
European Service Admin Manager
Molecular Devices —Winnersh
- Full-time
- Sales
- Customer service
- English
- Annual leave

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operating department jobs near reading, eng

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

operating department jobs in reading, eng

Customer Services Executive

Laboratory Assistant

Processing Operator

Maintenance Assistant - 24 hours per week

National Operations Manager

Golf Operations Supervisor

Trainee Healthcare Scientist (Echocardiographer)

Operations Coordinator

Associate Laboratory Technician – R&D

BMW Handover Operative

Volunteer - Witness Care

Computing and Software Support Specialist

Founder, ZERO Institute Founders Programme

Production Operator

Infrastructure Engineer

Night Auditor

Seasonal Lab Technician - SAR

Senior Digital Acceleration Manager

Revenue Management Analyst

European Service Admin Manager

I want to receive the latest job alerts for operating department in reading, eng

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