returns manager Work, Jobs in reading, eng (with Salaries)

Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Free parking
- Annual leave
Store Manager
Iceland —Reading
- £43,000 - £48,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Venue Manager
Admiral Slots —Reading
- £32,671 a year
- Weekend availability
- Customer service
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Branch Assistant
Quay – SBD —Reading
- Full-time
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount
Deputy Store Manager
Starbucks —Reading
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Branch Assistant
Epwin Group PLC —Reading
- Full-time
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount
Retail Sales Advisor
Nisbets —Reading
- £12.85 - £13,368.00 a year
- Part-time
- Microsoft Outlook
- IT
- Restaurant
- Employee discount
Retail Service Managers- Reading
XC Trains Limited —Reading
- £26,888 - £34,061 a year
- Weekend availability
- Travel
Quick apply
2d
HR Assistant
Brookfields School —Reading
- £25,474 - £29,021 a year
- Full-time
- Microsoft Outlook
- English
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
2d
Assistant Manager
Starbucks —Reading
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Transaction Manager
Waylands Automotive —Reading
- £26,775 - £61,000 a year
- Weekend availability
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Recycling and Waste Supervisor
Reading Borough Council —Reading
- £37,280 - £44,075 a year
- Full-time
- Management
- Leadership
- Communication skills
16h
Postperson with Driving
Royal Mail Group —Hook
- Part-time
- Employee discount
Regional Service Operations Manager - South
ASSA ABLOY —Reading
- Microsoft Powerpoint
HR Coordinator
BCA Logistics —Blackwater
- Up to £33,000 a year
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
Quick apply
Sr. Manager, Employee Relations
OpenText —Reading
- Analysis skills
- Bachelor's degree
- Driving
Porsche Outbound Case Manager
RAC —Reading
- Up to £27,000 a year
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Local Connector Team Leader
British Red Cross —Reading
- £31,262 - £31,991 a year
- Management
- Annual leave
- Flexitime
7d
Communications Manager - Defence
Mace —Reading
- Full-time
- Hybrid work
- Business development
- Communication skills
- Marketing
- Life insurance
14d

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returns manager jobs near reading, eng

Porsche Personal Case Manager

RAC -
Reading

Apply Now

Job details

Permanent
Up to £27,000 a year

Benefits

Free parking
Annual leave
Car scheme

Qualifications

Complaint handling
Microsoft Office
Customer support

Full job description

About The Role

Join the Porsche Customer Relations Hub – Powered by RAC

Role: Personal Case Manager
Location: Porsche HQ, Reading
Salary: Up to £27,000 + Excellent Benefits
Contract: Full-time, Permanent
Hybrid Working Available (Post-Probation)

Do you have a passion for delivering exceptional customer experiences?

Do you have a background in Contact Centres? If you know how to make customers feel truly valued, we want to hear from you.

As a Personal Case Manager at the Porsche Customer Relations Hub, you’ll be the voice of one of the world’s most iconic luxury brands. You’ll provide tailored, empathetic support to every customer, ensuring their experience reflects the prestige of the Porsche name.

Why Porsche?

Porsche isn’t just about high-performance cars—it’s about high-performance people. Our success is built on strong relationships and unforgettable customer care. That’s why we empower our Personal Case Managers to go beyond scripts and targets, and instead focus on bespoke solutions that build loyalty and trust.

What You’ll Be Doing

Be the first point of contact for Porsche customers via phone and email
Take ownership of enquiries and complaints, delivering timely, personalised resolutions
Handle FCA-regulated complaints with professionalism and care
Communicate clearly and empathetically across multiple channels
Collaborate with Porsche Centres and internal teams to ensure seamless service
Continuously grow your knowledge of Porsche products, services, and compliance standards
Tailor goodwill gestures to reflect each customer’s unique experience

What We’re Looking For

Proven experience in customer support within a Contact Centre Environment
Confident communicator with strong listening skills
Skilled in complaint handling and resolution
Comfortable using MS Office and CRM systems
Passionate about continuous improvement and customer satisfaction
Resilient, motivated, and able to thrive in a fast-paced team environment

What You’ll Get in Return

Flexible hybrid working after probation
Sociable hours: Monday–Friday 08:00–18:00, Saturday 09:00–13:00 (1 in 4 weekends)
27 days annual leave + bank holidays
Annual bonus based on company performance
Free RAC Ultimate Breakdown Cover from day one
Free parking, tea & coffee, and subsidised onsite restaurant
Access to Porsche experiences and exclusive team events
Car salary sacrifice scheme (including electric vehicles)
Confidential wellbeing support for you and your family
Colleague Share Scheme – share in RAC’s success!

Why Apply?

Be part of a prestigious luxury brand known for excellence
Join a fun, friendly, and driven team
Enjoy a supportive work culture that values your contribution
Build a career with real progression opportunities

We’re proud to be an inclusive employer and welcome applications from all backgrounds. If you’re ready to deliver customer care that’s worthy of the Porsche crest, apply today.

Apply Now

Refine Your Search

returns manager jobs in reading, eng

Porsche Personal Case Manager

Store Manager

Venue Manager

Contact Centre Liaison Manager

Branch Assistant

Deputy Store Manager

Branch Assistant

Retail Sales Advisor

Retail Service Managers- Reading

HR Assistant

Assistant Manager

Transaction Manager

Recycling and Waste Supervisor

Postperson with Driving

Regional Service Operations Manager - South

HR Coordinator

Sr. Manager, Employee Relations

Porsche Outbound Case Manager

Local Connector Team Leader

Communications Manager - Defence

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