Service agent Work, Jobs in Reading, Eng (with Salaries)

Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Helpdesk Agent
Thames Water Utilites —Reading
- £27,000 a year
- Full-time
- Customer service
- IT
- Communication skills
Mobile Cover Receptionist
LAH Property Marketing —Oxford
- £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
3d
Reservations Agent
Brooklands Hotel & Spa —Weybridge
- £26,650 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Store discount
Quick apply
4d
Receptionist
LAH Property Marketing —Oxford
- £31,473 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
10d
Customer Service Agent
StudentSafe —Slough
- £15 an hour
- Monday to Friday
- Hybrid work
- Customer service
- Travel
- Contracts
- Free parking
- Work from home
Quick apply
3d
Sales Manager
MotorEasy —Reading
- From £40,000 a year
- Full-time
- Management
- Sales
- English
Quick apply
Admissions Manager
Oxford School of English —Oxford
- £34,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Logistics Team Leader
Auxillis —Reading
- £30,688 a year
- Annual leave
- Employee discount
Quick apply
12d
Leasing Agent
CompassRock International —Walton-on-Thames
- £26,000 - £30,000 a year
- Sales
- Customer service
- Analysis skills
- Annual leave
- Sick pay
Quick apply
Customer Service Agent
Farnborough Airport Ltd —Farnborough
- £31,050 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Part time Lettings Negotiator
Haslams Group —Reading
- £13.50 an hour
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Registration Authority Agent
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
3d
Site Agent
Selwood Limited —Guildford
- £52,075 - £58,267 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Operations Apprentice
DHL —London Heathrow Airport
- Weekend availability
- IT
- Free parking
- Employee discount
6d
Central Reservation Agent
The Roseate Reading —Reading
- Full-time
- English
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
13d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply

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Customer Care Agent

Neilson Financial Services -
Windsor

Quick apply

Job details

£30,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Customer Care Agent

Hours: Monday to Friday – 9:00 am to 6:00 pm

Base Salary: £30,000, with progression up to £45,000 (with tenure)

Location: Windsor

Start date: 29th June 2026

Neilson: Protecting families. Supporting customers. Together.

Since 2012, Neilson has grown into an award-winning, international life insurance provider with offices across the UK, US, Canada, Ireland, Australia, and New Zealand.

Our vision: to make life insurance simple and accessible to everyone. That means delivering clear guidance, responding with care, and ensuring every customer feels confident in their decisions.

Every customer interaction matters. Every conversation counts.

What we’re looking for:

Experienced Customer Service Agents with strong verbal communication skills
Individuals confident in handling both inbound and outbound calls
Creative problem-solvers who deliver high standards of service
Detail-oriented and solution-focused with resilience and a positive attitude
A growth mindset with a willingness to learn
Previous experience in customer service, insurance, or related sectors is advantageous

What you’ll be doing:

Managing customer enquiries regarding policies, amendments, and claims
Handling inbound and outbound calls to assist with queries and retain customers
Maintaining accurate client records and complying with regulatory standards
Providing empathetic, professional responses and resolving objections confidently
Administering claims and processing customer correspondence within set timescales
Supporting projects designed to improve customer service
Escalating complex issues appropriately while adhering to company procedures

Our values:

Customer Focused: “We earn our customers’ loyalty by exceeding their expectations.”
Results Driven: “We are passionate about results – through hard work, continuous improvement, and professionalism.”
Team Spirited: “As individuals, we are good, but as a team, we are better.”

What you get from us:

Competitive salary with clear progression to £45,000
Structured training and ongoing coaching from day one
Incentives & rewards including Amazon & Love2Shop vouchers, tech gadgets, and more
Hybrid working options based on performance and service length
Life Assurance from day one
Employee Assistance Programme for support in life’s challenges
Wellbeing benefits: flu vaccinations, cycle-to-work scheme, eye test & glasses vouchers
Pension scheme, 23 days holiday plus bank holidays
Career progression opportunities with clear pathways

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.

Quick apply

Refine Your Search

service agent jobs in reading, eng

Customer Care Agent

Reservations Agent Day

Helpdesk Agent

Mobile Cover Receptionist

Technical Support Desk Agent

Reservations Agent

Receptionist

Customer Service Agent

Sales Manager

Admissions Manager

JUNIOR SALES ADVISOR

Logistics Team Leader

Leasing Agent

Customer Service Agent

Part time Lettings Negotiator

Registration Authority Agent

Site Agent

Operations Apprentice

Central Reservation Agent

JUNIOR SALES CONSULTANT

I want to receive the latest job alerts for service agent in reading, eng

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