Workshop controller Work, Jobs in Reading, Eng (with Salaries)

Workshop Controller
Sandown Mercedes-Benz of Guildford —Guildford
- Up to £45,500 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
4d
Workshop Controller
Stratstone Exotics —Bracknell
- Customer service
- Organisational skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
2d
Workshop Controller
Snows Group —Basingstoke
- £37,000 - £52,000 a year
- Full-time
- Quality control
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
MOT Tester
IN‘n’OUT Autocentres —Reading
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Workshop Manager
Vertu Motors —Slough
- £40,000 - £50,000 a year
- Full-time
- Employee discount
Quick apply
MOT Tester
IN n OUT Autocentres —Reading
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Vehicle Technician
Command —Basingstoke
- £32,282 - £40,000 a year
- Annual leave
- Flexible schedule
Quick apply

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Workshop Controller

Sandown Mercedes-Benz of Guildford -
Guildford

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Job details

Permanent | Full-time
Up to £45,500 a year
4 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Referral programme
Car scheme
Sick pay

Qualifications

Driving Licence
Resource allocation planning
Customer service
Internal department liaison
Continuous improvement
Automotive service
Organisational skills
Customer interaction
Training & development
Leadership
Communication skills
Progress tracking

Full job description

Workshop Controller | Mercedes-Benz of Guildford

An opportunity has arisen to join us as a Workshop Controller at Mercedes-Benz of Guildford. The main purpose of this role is to manage the process of optimising workshop resources to meet agreed departmental budgets and to control the flow of work through the workshop to maximise its utilisation and ensure that technicians are working efficiently.

You will be required to understand and communicate effectively with other members of the department. Ensuring efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability.

What We Offer:

£500 Employee Referral Scheme
Cycle to Work Scheme
Employee Assistance Programme
Employee Car Purchase Scheme
Employee Savings Scheme
Company Sick Pay
Competitive Salary

Key Responsibilities

Manage and optimise workshop resources, ensuring work is effectively allocated to maximise productivity, technician utilisation and departmental profitability.
Monitor workshop performance, efficiencies and key performance indicators, while supporting the ongoing training and development of the technician team.
Coordinate the workflow of repair orders from start to finish, allocating jobs appropriately, monitoring progress and ensuring work is completed within agreed timescales and manufacturer standards.
Maintain high operational and workshop standards, ensuring all processes, procedures and documentation are completed accurately and in line with company requirements.
Deliver exceptional customer service by resolving queries and concerns professionally, working collaboratively with colleagues across all departments to exceed customer expectations.
Support the wider dealership operation by promoting interdepartmental cooperation and providing cover for other areas of the business when required.

What We're Looking For:

Previous experience as a Workshop Controller, Senior Technician, Team Leader or similar automotive aftersales role
Strong leadership and organisational skills
Ability to prioritise workloads and manage multiple tasks effectively
Excellent communication and interpersonal skills
Commercial awareness and a focus on workshop performance
Commitment to delivering outstanding customer service
Full UK Driving Licence

Hours of work

Monday to Friday: 7:00am – 5:00pm (1 hour unpaid lunch break)

Total: 45 hours per week

Job Types: Full-time, Permanent

Pay: Up to £45,500.00 per year

Ability to commute/relocate:

Guildford, Surrey: reliably commute or plan to relocate before starting work (required)

Experience:

Vehicle Workshop Controller: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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