Writing Work, Jobs in Reading, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Associate Researcher (Age Friendly Oxford)
Oxford Brookes University —Headington
- £19.25 an hour
- Hybrid work
- Doctoral degree
6d
Non-Medical Prescriber
Change Grow Live —Reading
- £47,792.23 - £53,329.99 a year
- Weekend availability
- Agile
- Communication skills
- Annual leave
- Employee discount
4d
Lab Technician
Procter & Gamble —Reading
- £34,624.20 a year
- 12 hour shift
- Laboratory experience
- English
- Communication skills
- Free parking
- Annual leave
Learning Support Assistants
Activate Learning —Reading
- £12.71 - £13.54 an hour
- Communication skills
- Free parking
- Annual leave
Communications & Marketing Officer
National Trust —Reading
- £14.16 an hour
- Weekend availability
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
1d
Bid Writer
Kittle Group —Reading
- £30,000 - £33,000 a year
- Full-time
- Word processing
- Bachelor's degree
- In-person
- Profit sharing
- Annual leave
Quick apply
Research Assistant
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Part-time
- Analysis skills
- Communication skills
ASC Learning Support Assistant
Activate Learning —Reading
- £12.71 - £13.54 an hour
- Communication skills
- Free parking
- Annual leave
Storytelling Editor (FTC)
Larian Studios —Guildford
- Project management
- Organisational skills
3d
SEND Job Coach
Activate Learning —Reading
- £26,906 a year
- Mentoring
- Communication skills
- Free parking
- Annual leave
5d
Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Part-time
1h
Casual Customer Service Adviser
Activate Learning —Reading
- £12.71 an hour
- Temporary
- Customer service
- No experience needed
- Microsoft Office
- Free parking
- Annual leave
5d
Work Experience Coordinator
Activate Learning —Wokingham
- £33,293 a year
- Administrative experience
- IT
- Communication skills
- Free parking
- Annual leave
6d
Heads PA (Full time, term time only)
Davenies School —Beaconsfield
- £40,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Online Lister Volunteer
British Heart Foundation —Reading
- Employee discount
Library Services (Junior Learning Environment Officer)
Activate Learning —Farnham
- £33,293 a year
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
11d
Business Support Officer
Fire Service —Calcot
- £33,699 - £38,220 a year
- Temporary
- IT
- Communication skills
- Office experience
- Annual leave
10d
Research Assistant in Nutritional Sciences
University of Surrey —Guildford
- £34,610 - £36,636 a year
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- University
- Relocation assistance
7d
Examinations Officer
Activate Learning —Bracknell
- £30,152 - £32,324 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
6d

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writing jobs near reading, eng

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

writing jobs in reading, eng

Customer Services Executive

Associate Researcher (Age Friendly Oxford)

Non-Medical Prescriber

Lab Technician

Learning Support Assistants

Communications & Marketing Officer

Bid Writer

Research Assistant

ASC Learning Support Assistant

Storytelling Editor (FTC)

SEND Job Coach

Patient Pathway Administrator

Casual Customer Service Adviser

Work Experience Coordinator

Heads PA (Full time, term time only)

Online Lister Volunteer

Library Services (Junior Learning Environment Officer)

Business Support Officer

Research Assistant in Nutritional Sciences

Examinations Officer

I want to receive the latest job alerts for writing in reading, eng

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