Corporate receptionist Work, Jobs in Reading (with Salaries)

Corporate Receptionist
Mitie —Hounslow
- £15.01 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
Receptionist
LAH Property Marketing —Didcot
- £27,976 a year
- Full-time
- Hybrid work
- Hospitality
- Front desk
- In-person
- Referral programme
Quick apply
5d
Night Hotel Receptionist
Tulip Styles Hotel, Oxford Road Reading —Reading
- From £13.50 an hour
- Full-time
- Hospitality
- Hotel
- In-person
Quick apply
23h
Office Manager / Receptionist
Equans —High Wycombe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Full-Time Dental Receptionist - Berinsfield
Dentalcare Group —Wallingford
- Full-time
- Front desk
- Computer skills
Quick apply
12d
Spa Receptionist
Harbour Hotel Guildford —Guildford
- Part-time
- Bar
- Hotel
- Employee discount
Quick apply
13d
Night Manager
Burnham Beeches Hotel —Burnham
- Full-time
- Customer service
- Hotel
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
14d
Casual Concierge
Alexander Hotels Limited —Egham
- Up to £14.24 an hour
- Part-time
- Hotel
- Communication skills
- Free parking
- Annual leave
Quick apply
Full-Time Dental Receptionist - Langley
Dentalcare Group —Slough
- Full-time
- Front desk
- Computer skills
Quick apply
12d
Receptionist
JLL —Slough
- Monday to Friday
- Annual leave
11d

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Corporate Receptionist

Mitie -
Hounslow

Apply Now

Job details

Permanent | Full-time
£15.01 an hour

Qualifications

Microsoft Powerpoint
Microsoft Outlook
Computer literacy
Communication skills
Hotel experience

Full job description

The ultimate goal of the Guest Services Host is to conduct oneself in a warm, professional and engaging manner and deliver a concierge style service that exceeds expectations and creates a memorable 5* experience for all building users (visitors and colleagues). To be an active and contributing member of the Workplace team, ready to step in and support any area at any time.

Job Objectives and Responsibilities

To pre-empt the needs of visitors and building users, and proactively engage with them to greet them, bid them farewell and/or provide support to them
To be highly visible, always available and the “go to” person for queries
To be immaculately groomed, approachable, and helpful at all times
To deliver a 5* hotel concierge style experience at all times
To protect the customer's property, people, and assets

Hours: Monday to Thursday 34 hrs 08:00-17:00 - flexibility required to meet the needs of the business this would involve additional cover on Fridays.

Main Duties

Operate under a “How Can I Help” mindset
Deliver an experience that is professional, friendly and attentive at all times
To anticipate the needs of visitors and colleagues
To proactively look out for building issues, ensuing a swift resolution
Proactively manage queues, striving to make the arrival or departure process as efficient as possible
Be the face of the facilities team by providing tangible service that is visible and easily accessible
Greet and acknowledge all visitors and colleagues in the lobby areas as they arrive/depart/pass by, ensuring they receive exceptional service
Conduct oneself in a professional manner at all times, adhering to established standards of conduct, department procedures and policies
Regular checks of meeting rooms, ensuring all kit is functional, and logging work orders as required
Support onsite facilities inspections, floor walks and service audits
Triage colleague queries received in person, email and online, responding in a timely manner or referring them to the right team or self-service channels
Ensure communication and follow-up on any problems, visitor or colleague requests, and special requirements
Provide “at desk” first fix IT and AV support
Deliver a curated, with an enhanced service that is aligned to the Client's brand
Learn, know and be able to provide visitors and colleagues with information on city maps and directories, restaurants and pubs, shops, in-house services and daily functions, cultural activities, religious activities, sporting events, entertainment activities, special attractions, doctors, medical centres, transportation options etc
Utilise a “hands on” approach whilst ensuring the service delivery is at the required standard
Establish rapport with frequent visitors; keep the team and relevant departments well-informed about visitor preferences
Creating, updating, and displaying signage as required
Daily ownership of the physical touchpoint journey, ensuring all colleague and client facing areas are set to agreed layout, fabric, and housekeeping standards and proactively logging jobs as required • Conduct visitor arrival/departure check-in and check-out by managing and issuing access, in a manner aligned with a 5* hotel
To escalate any feedback relating to the service provided by the service team

Persons Specification

1 to 2 years' of comparable experience in high end hotels, members clubs, airlines, corporate workplaces, or tourism and hospitality
Exceptional verbal, written, and interpersonal communication skills with core competencies around delivering service excellence
Flexible, agile, and adaptable
Must be able to identify and resolve issues, and to meet and exceed the expectations of our client • Must be highly proficient in Outlook, Word, Teams, and Chrome
Computer literate (Word, Excel, PowerPoint, email) and excellent administration skills
Core skills required: Attention to detail, critical thinking, decisiveness, adaptability, initiative, safety awareness, customer service, prioritisation, personal organisation

Apply Now

Refine Your Search

corporate receptionist jobs in reading

Corporate Receptionist

Receptionist

Night Hotel Receptionist

Office Manager / Receptionist

Full-Time Dental Receptionist - Berinsfield

Spa Receptionist

Night Manager

Casual Concierge

Full-Time Dental Receptionist - Langley

Receptionist

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