Credit analyst Work, Jobs in Reading (with Salaries)

Credit Controller —- Fixed Term Contract
Keyloop —Reading
- Microsoft Excel
- ERP systems
- English
6d
Credit Controller
Herrington Carmichael LLP —Farnborough
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
13d
European Credit Controller
Jakks Pacific Inc —Bracknell
- £30,000 - £33,000 a year
- Microsoft Excel
- Organisational skills
- Time management
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Credit Controller —- Fixed Term Contract

Keyloop -
Reading

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Job details

Fixed term contract
6 days ago

Qualifications

Microsoft Excel
ERP systems
English
B2B
Organisational skills
IT
Communication skills

Full job description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Role Purpose :

This Fixed Term Contract role has been created to support a targeted project to recover overdue debts from a portfolio of hard-to-recover B2B clients. These are accounts with significant arrears, history of non-payment, disputed invoices, or complex commercial relationships that require a specialist, high-effort collections approach.

The successful candidate will work closely with the wider credit team, account managers, and legal counsel to reduce the overdue debt book, implement escalation strategies, and drive cash recovery while maintaining commercial relationships where viable.

Key Responsibilities

Own and manage a defined portfolio of hard B2B accounts with overdue balances, working to agreed cash collection targets and KPIs
Conduct high-volume outbound contact (calls, emails, written correspondence) to chase outstanding invoices and negotiate repayment
Apply structured escalation processes, including formal demand letters, Late Payment Act notices, and referrals to legal/external debt recovery where appropriate
Negotiate payment plans and settlements with debtors while protecting the business’s commercial position
Identify root causes of non-payment (e.g. disputes, cash flow issues, insolvency risk) and take appropriate action

Account Management & Resolution

Investigate and resolve invoice disputes, working cross-functionally with sales, operations, and billing teams to unblock payments
Review account histories to identify patterns, dispute trends, or systemic billing errors that are preventing recovery
Maintain detailed and accurate records of all communications and actions in the collections system/CRM.
Produce regular account status updates and escalation reports for the Credit Manager

Risk & Compliance

Assess debtor risk and make recommendations on credit holds, account suspensions, or write-off proposals
Ensure all collections activity complies with relevant legislation including the Late Payment of Commercial Debts Act, GDPR, and internal credit policy
Support the preparation of legal documentation packs where accounts are referred for litigation or external recovery
Monitor insolvency notifications and act promptly to protect the business position as a creditor

Reporting & Analysis

Provide weekly and monthly reporting on portfolio performance, cash collected, overdue aging, and escalation status
Contribute to project reviews and lessons-learned sessions at regular intervals throughout the FTC
Identify accounts suitable for write-off or provision and present recommendations with supporting evidence

Skills & Experience

Essential

Proven B2B credit control or commercial collections experience, ideally including exposure to hard or complex accounts.
Demonstrable track record of cash collection against targets in a high-pressure environment.
Confident negotiator with the ability to handle difficult and often confrontational conversations professionally.
Strong knowledge of the collections lifecycle, escalation tools, and legal remedies available in a B2B context.
Excellent written and verbal communication skills — able to produce clear, firm, and professional correspondence.
High attention to detail and strong organisational skills to manage a large, complex portfolio simultaneously.
Proficient in Microsoft Excel and experience with collections systems or ERP platforms
Fluent English

Desirable

Experience working on a targeted debt recovery project or within a specialist hard collections team
Familiarity with the Late Payment of Commercial Debts (Interest) Act 1998
Exposure to insolvency processes (e.g. administration, liquidation) and creditor rights
CICM (Chartered Institute of Credit Management) qualification or working towards it
Experience liaising with external solicitors or debt collection agencies

Key Competencies

Resilience & Tenacity: Maintains focus and drive when managing unresponsive or difficult clients over extended periods
Commercial Awareness: Balances debt recovery with preserving valuable commercial relationships where appropriate
Problem Solving: Identifies blockers to payment and proactively finds solutions across functions
Communication: Adapts tone and approach depending on debtor type — firm yet professional at all times
Accountability: Takes ownership of the portfolio, actions, and outcomes without close supervision
Judgement: Knows when to escalate, negotiate, or walk away — and can articulate the rationale clearly

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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