customer service team lead Work, Jobs in reading (with Salaries)

Front Office Team Leader
IBIS —Reading
- £14.45 an hour
- Full-time
- Hotel
- Employee discount
Quick apply
Service Delivery Project Lead
Thames Water Utilites —Reading
- From £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Time management
Customer Relationship Lead
Majesticare —Haddenham
- £43,000 - £47,000 a year
- Employee discount
Quick apply
3d
Scheduling Team Lead
Acorn —Slough
- Full-time
- Management
- Organisational skills
- Leadership
Group Sales Administration Team Leader
Porsche Retail Group —Reading
- £40,000 a year
- Full-time
- Bar
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
12d
Business Transformation Lead
SimplyTech Consulting —Reading
- Up to £450 a day
- Full-time
- Hybrid work
- Salesforce
Quick apply
5d
Complaints Team Leader
Castle Trust Bank —Basingstoke
- Full-time
- IT
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Client Service Delivery Operations Lead – Risk and Healthcare
Aon Corporation —Farnborough
- Management
- Organisational skills
- Communication skills
Customer Service Team Leader
SSP —Hounslow
- £16.46 an hour
- Weekend availability
Quick apply
8d
MIA Performance & Quality Lead
Thames Water Utilites —Reading
- £50,000 a year
- Full-time
- Analysis skills
- Travel
- IT
- Annual leave
14d
Service Centre Team Leader
M Group —Farnborough
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
2d
Food Ventures D2C Lead - UK
PepsiCo —Reading
- Analysis skills
- Continuous improvement
- Leadership
Digital Portfolio Lead (18 Month Fixed- Term Contract)
Primark —Reading
- Communication skills
- Annual leave
6d
Retention Team Leader
LetsGoCover —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- English
- Health & wellbeing programme
- Gym membership
Quick apply
23h
Team Leader
Card Factory —Uxbridge
- £13 an hour
- Leadership
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
6d
Clinic Coordinator / Lead Administrator
The Iron Clinic —Rickmansworth
- £30,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
2d
VodafoneThree - Service Transformation Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
12d
Front of House Team Leader – Premium Private Dental Clinic
Didcot Dental Studio —Didcot
- £14 - £17 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
Quick apply
Team Leader
NEXT —Guildford
- £13.84 an hour
- Full-time
- Customer service
12d

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customer service team lead jobs near reading

Front Office Team Leader

IBIS -
Reading

Quick apply

Job details

Full-time
£14.45 an hour

Benefits

Employee discount

Full job description

Company Description

Join us at Accor, where life pulses with passion!?

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,?
Join us and become a Heartist®.

Job Description

Apply thorough working knowledge of the front office operations to include the front desk, reception/cashiering procedures, reservations.
Develop a strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
Assist in conducting training for all Front Office employees.
Direct daily front office operations.
Greet and escort Very Important Guests (VIP’s) and attend to their special needs as appropriate.
Attend to credit problems.
Ensure efficient and courteous porter service.
Supervise front cashiers and help out with accounting problems.
Patrol and inspect public areas during evenings to make sure everything is in order.
Control hotel duty keys and floats whilst on duty.
Supervise and support of the Front Office team.
Assist with preparation of rosters, ensuring that suitable and cost effective employee levels are maintained at all times. Rosters to be authorised by appropriate department head.
Ensure department policies and procedures are understood by all employees and observed in tasks performed.
Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
Implement training programs for all employees, conduct induction and skills training.
Perform any other duties as directed by the Front Office Management.

Additional Information

Hourly rate £14.45.
Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
Discounted hotel rates all over the world in Accor Hotels
Continuously learn and develop yourself with our Accor Academy
Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
Due to high volume of applications, we will contact only the sucessfull candidates for the next stage.

Quick apply

Refine Your Search

customer service team lead jobs in reading

Front Office Team Leader

Service Delivery Project Lead

Customer Relationship Lead

Scheduling Team Lead

Group Sales Administration Team Leader

Business Transformation Lead

Complaints Team Leader

Client Service Delivery Operations Lead – Risk and Healthcare

Customer Service Team Leader

MIA Performance & Quality Lead

Service Centre Team Leader

Food Ventures D2C Lead - UK

Digital Portfolio Lead (18 Month Fixed- Term Contract)

Retention Team Leader

Team Leader

CX Team Leader (Fixed-Term-Contract)

Clinic Coordinator / Lead Administrator

VodafoneThree - Service Transformation Lead

Front of House Team Leader – Premium Private Dental Clinic

Team Leader

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