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SWARCO Group —Hemel Hempstead
- Full-time
- Driving
- Leadership
- Employee assistance programme
- Employee discount
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Selecta —Hemel Hempstead
- £50,000 - £60,000 a year
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Quick apply
Technical Services Assistant Manager (f/m/d)
Niterra EMEA GmbH —Hemel Hempstead
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Eckoh —Hemel Hempstead
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14d
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
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Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
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- Annual leave
Technical Services Manager
Compass Group UK —Luton
- Up to £55,000 a year
- Management
Technical Manager - Crop Protection
Gowan USA —Harpenden
- Full-time
- Management
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LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
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- In-person
- Work from home
- Referral programme
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1d
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
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Technical Services Manager
ISS Facility Services —Stevenage
- £60,000 - £62,000 a year
- Contracts
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1d
Senior Technical Support Operations Manager
Lembaga Inspeksi Technical Inspection Services Ltd —London
- £81,600 - £122,400 a year
- Full-time
- Engineering
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Technical Manager
Serco Group —High Wycombe
- Up to £65,000 a year
- Full-time
- Leadership
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Applications Support Manager
Business Systems —Southwark
- £60,000 - £70,500 a year
- Full-time
- Annual leave
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5d
Technical Project Manager
Galaxy —London
3d
Technical Supervisor
Southbank Centre —London
- £62,089 a year
- Full-time
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- Annual leave
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Technical Project Manager x3 for 6m Contract (Inside IR35) AND x1 Perm
Safran Engineering Services UK Limited —Pitstone
- PMP
- Engineering
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Senior Platform & Technical Delivery Manager
Royal College of General Practitioners —London
- £61,083.07 a year
- Full-time
- Hybrid work
- Organisational skills
5d
Technical Customer Success Manager
Vena Solutions —London
- £72,803 - £98,498 a year
- Full-time
- Remote
- Salesforce
- Travel
- Accounting
- Employee assistance programme
Quick apply
Project Manager - 3 to 6 months contract
Walker & Sloan —London
- £300 - £400 a day
- Project management
2d

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Technical Services Manager

SWARCO Group -
Hemel Hempstead

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Business processes
ITIL
Driving
Leadership

Full job description

Become part of our SWARCO team as

Technical Services Manager

Location: Hemel Hempstead, United Kingdom | Full time

Challenge

Technical Services Manager

Join SWARCO

We have an exciting opportunity for an experienced Technical Services Manager to lead and develop our Technical Services function within SWARCO.

This role is focused on improving operational performance, strengthening technical governance, managing escalations and developing team capability across our technical support and platform services environment.

We are looking for a strong operational leader who can bring structure, accountability and continuous improvement — while working collaboratively with Service, Projects and Delivery teams to improve customer outcomes.

What You’ll Be Doing

Leading the Technical Services team and day-to-day operational performance
Managing escalations, major incidents and service improvement activities
Driving SLA/KPI performance and reducing backlog issues
Improving technical governance, upgrade planning and lifecycle management
Developing team capability, training and progression pathways
Improving communication and collaboration across Service, Projects and Technical teams
Supporting hosted, software and digital platform services

Profile

What We’re Looking For

Essential

Experience leading technical service or support teams
Strong operational leadership and escalation management skills
Experience improving processes, governance and service performance
Excellent communication and stakeholder management capability
Technical credibility across software, hosted systems or infrastructure environments
Full UK driving licence

Desirable

Experience within parking, ITS, traffic, transport or technology sectors
Knowledge of service management / ITIL principles
Experience supporting digital or cloud-hosted platforms

Benefit

What We Offer

25 days holiday + Bank Holidays
Company pension scheme
Life assurance
Employee assistance programme
Cycle to Work scheme
Employee discounts portal
Ongoing training and development opportunities

At SWARCO, we deliver intelligent transport and mobility solutions that improve journeys and communities worldwide.

If you’re passionate about operational excellence, technical leadership and developing high-performing teams, we’d love to hear from you.

No agencies please.

#LI-EW1

Become a part of SWARCO.

Apply Now

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