Technical support Work, Jobs in Redbourn, Hrt (with Salaries)

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
9d
Manufacturing IT Support Engineer
BTL IT Solutions Ltd. —Luton
- From £35,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
Quick apply
10h
ICT Support Officer
Freedom from Torture —London
- £35,191 - £45,925 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
2d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Associate IT Support Engineer (Freelance) Location: London (Hybrid / Onsite)
Kobu Smart Ltd —London
- £12.21 - £25.20 an hour
- Temporary
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Flexitime
- Work from home
Quick apply
3d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
13d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
6d
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
6d
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
8d
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
9h
Data Support Analyst
Business Systems —Southwark
- £47,500 - £50,000 a year
- Full-time
- SQL
- AWS
- Annual leave
- Employee assistance programme
Quick apply
2d
Technical Support Helpdesk Technician – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
3d
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
IT Support
CCOMM IT Solutions —St Albans
- £26,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
- Annual leave
- Sick pay
Quick apply
IT Support Technician
Prodigit Systems Ltd —London
- £104 a day
- Part-time
- Hybrid work
- Software troubleshooting
- JavaScript
- Organisational skills
- Work from home
Quick apply
IT Support Technician Apprentice
MetaGedu —Harrow
- £16,640 a week
- Full-time
- Remote
- Customer service
- IT
1d
Tech Support (Remote Position)
WizzHosting —London
- Remote

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On-Site 1st/2nd Line Support Technician

Converge Technology Solutions -
Hemel Hempstead

Apply Now

Job details

Full-time
£32,995 a year
9 days ago

Qualifications

Microsoft Windows Server
Jira
Software troubleshooting
SCCM
Customer service
LAN
Windows
DHCP
Virtualisation
CompTIA Network+
DNS
IT
Root cause analysis
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Department: Managed Services
Contract: Full time, Permanent
Location: Hemel Hempstead

Converge is growing, and we’re looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you’ll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day.
If you’re passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we’d love to hear from you.

What you’ll be doing

Providing on site 1st and 2nd line technical support to end users
Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure
Handling escalations and ensuring incidents are resolved within agreed SLAs
Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking
Performing proactive maintenance, system checks, and monitoring activities
Working closely with the Converge main technical support team on complex issues and root cause analysis
Maintaining accurate documentation, ticket updates, and knowledge base articles
Delivering excellent customer service and building strong working relationships on site

What we’re looking for

Essential skills & experience

Experience working in an IT Service Desk or MSP environment
Strong knowledge of:
Windows 10/11
Microsoft 365 / Office applications
Active Directory
Basic LAN/WAN networking
Confident troubleshooting hardware and software issues
Excellent communication skills and a customer first mindset
Ability to work independently and take ownership of incidents

Desirable skills

Experience with:
Microsoft Windows Server (2012–2022)
Hyper V or other virtualisation platforms
Exchange (On Prem or Online)
Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM
Monitoring and alerting systems
JIRA Project Management Tool
Enterprise storage or clustering
Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship

Who you are

We’re looking for someone who embodies our values:

Passion for the brand – you bring energy, pride, and commitment to everything you do
Growth mindset – you’re always learning and striving for improvement
Teamwork – you collaborate, support others, and help us achieve shared goals
Customer focus – you deliver service that truly puts the customer first

At Converge, we believe in:
1. Empowering Our People – we invest in your success and development
2. Sustainability & Community at Heart – we act with purpose and impact
3. Customer Centric Excellence – our customers’ success drives us
4. Partnerships Built on Trust – we work together to deliver meaningful results

Why join Converge
You’ll be part of a supportive, forward thinking team where your ideas matter and your growth is encouraged. This role offers variety, autonomy, and the chance to work with modern technologies while making a real impact for our customers.

Apply Now

Refine Your Search

technical support jobs in redbourn, hrt

On-Site 1st/2nd Line Support Technician

Manufacturing IT Support Engineer

ICT Support Officer

IT Support Technician - First Line Onsite: Immediate Start

Technical Support Center Engineer

Associate IT Support Engineer (Freelance) Location: London (Hybrid / Onsite)

IT Field Support Technician - T2 / Second Line Immediate Start

Remote Support Desk Operative

IT Service Desk Analyst

IT Support Engineer – 1st Line (Managed Service Provider)

Infrastructure Support Engineer

IT Service Desk Analyst

IT Support Analyst (1st Line Support)

Data Support Analyst

Technical Support Helpdesk Technician – Woodworking Machinery

IT & Application Support Analyst

IT Support

IT Support Technician

IT Support Technician Apprentice

Tech Support (Remote Position)

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