Business services manager Work, Jobs in Redditch, Wor (with Salaries)

Business Support Supervisor (R&M)
Redditch Borough Council —Redditch
- £36,363 - £40,777 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
14d
Group Manager - Operations
Mellors Catering Services Limited —Redditch
- £34,873.50 a year
- Full-time
- Hybrid work
- Management
- Cooking
- Leadership
Quick apply
1d
Customer Service Delivery Manager
Technical Drive Ltd —Bromsgrove
- Up to £40,000 a year
- Full-time
- Customer service
- Presentation skills
- Contracts
- Annual leave
Quick apply
M&S Brand Support Manager
Compass Group —Birmingham
- £45,000 a year
- Hotel
- Travel
- Communication skills
14d
Business Support Manager
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
6d
Store Manager
Aldi —Solihull
- £52,910 - £69,000 a year
- Annual leave
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Business Support Administration Manager
Berkley Care Group —Warwick
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
8d
Business Development Manager Enterprise Solutions - Midlands and North M/F
Hirsch UK —Coventry
- £60,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Senior Business Development Manager – Tech & Digital Services
WMGC —Birmingham
- £55,000 a year
- Hybrid work
- Business development
- Mentoring
- IT
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Cluster Business Development Manager
The QHotels Collection —Stratford-upon-Avon
- Full-time
- Hybrid work
- Hospitality
- Free parking
- Employee assistance programme
Quick apply
6d
Shift Operations Manager
Well Pharmacy —Redditch
- Up to £45,000 a year
- 8 hour shift
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Branch Manager, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
16h
Branch Manager
Xylem —Malvern
- £90,000 - £120,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Worcester
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Senior Manager, Supply Chain Operations - South
CHEP —Birmingham
- Full-time
- Hybrid work
- Travel
- Human resources
- In-person
- Employee assistance programme
Quick apply
Group HR Resourcing Officer
Bristow and Sutor Group —Redditch
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
13d

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business services manager jobs near redditch, wor

Business Support Supervisor (R&M)

Redditch Borough Council -
Redditch

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Job details

£36,363 - £40,777 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
GCSE
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
IT
NVQ
Communication skills

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services.

The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

We are looking for a Business Support Supervisor to join our Repairs & Maintenance service. This is a key operational role responsible for leading our Business Support Officers/Schedulers and ensuring the smooth, efficient scheduling of responsive repairs and planned maintenance across the borough.

You will play a central part in managing our new Housing Management System, supporting workforce scheduling, appointment management and performance monitoring.

Key Requirements

Leading, supervising and developing a team of Business Support Officers/Schedulers.
Overseeing the scheduling of responsive repairs and planned maintenance, ensuring operatives are allocated effectively.
Monitoring daily workloads, rescheduling appointments and ensuring repairs are completed within target timescales.
Acting as a key point of contact for Customer Services regarding repairs enquiries.
Ensuring accurate use of IT systems, maintaining up‑to‑date records and producing performance reports.
Liaising with operatives, supervisors, contractors and tenants to coordinate access and resolve issues.
Managing customer enquiries and complaints in line with council policies.
Supporting continuous improvement by reviewing processes and identifying efficiencies.
Conducting 1:1s, appraisals and addressing performance issues where required.
Ensuring compliance with customer care standards, health and safety and data protection requirements.

Skills & experience

We’re looking for someone who is organised, proactive and confident in leading a busy team. You will bring:

At least 2 years’ experience in an administrative or technical environment (social housing desirable).
Experience supervising, motivating or leading staff.
Strong IT skills, including databases, scheduling systems and Microsoft Office.
Excellent communication and customer service skills, including handling complaints.
Ability to analyse data, produce reports and support performance monitoring.
Strong organisational skills with the ability to prioritise and manage competing demands.
GCSE Maths and English (Grade C or above) or equivalent.
NVQ Level 3 in Customer Services or Business Management (desirable).

Additional Information

The Councils offer a range of staff benefits:

pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Interview date: to be confirmed by the Repairs & Maintenance Management Team

What next

Need further information on the duties of this post? Please contact Mike Walsh (recruiting manager) on email [email protected]

If you experience difficulties when applying online then please contact HR at [email protected]

If this role interests you please select the 'Apply Now' button

Apply Now

Refine Your Search

business services manager jobs in redditch, wor

Business Support Supervisor (R&M)

Operations Planning & Delivery Manager

Group Manager - Operations

Customer Service Delivery Manager

M&S Brand Support Manager

Business Support Manager

Office Manager

Store Manager

Project Coordinator

Business Support Administration Manager

Business Development Manager Enterprise Solutions - Midlands and North M/F

Senior Business Development Manager – Tech & Digital Services

Services Manager

Cluster Business Development Manager

Shift Operations Manager

Branch Manager, Kurt Geiger, Birmingham Airport

Branch Manager

Motor Finance Account Manager (Dealers - Birmingham and South West)

Senior Manager, Supply Chain Operations - South

Group HR Resourcing Officer

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