customer support representative Work, Jobs in redditch, wor (with Salaries)

Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
14d
Sales Development Representative
OneAdvanced —Birmingham
- Sales
- IT
- Employee assistance programme
- Bereavement leave
Customer Support Representative
Skirting World —Birmingham
- £25,350 a year
- Full-time
- Carpentry
- Microsoft Word
- Microsoft Outlook
Quick apply
12d
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
1d
Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
5d
Senior Tenancy Experience Officer
Redditch Borough Council —Redditch
- £36,363 - £40,777 a year
- Call to connect
- Employee assistance programme
- Employee discount
Event Stewards
Bridgegate Security (UK) Ltd —Birmingham
- £13 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
5d
Shift Lead
B&Q —Tamworth
- £27,709.50 a year
- Part-time
- Employee assistance programme
- Employee discount
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Associate Sales Support Representative
Caterpillar —Solihull
- £29,013 - £37,717 a year
- Full-time
- Sales
- Banking
- Annual leave
- Life insurance
8d
Customer Care Representative - Birmingham
Crown Lift Trucks Ltd —Birmingham
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
Quick apply
Customer Services Executive
Mondi —Birmingham
- English
- Organisational skills
- Communication skills
- Employee discount
Internal Sales Representative - Nuneaton
GRS Group —Nuneaton
- £23,000 - £27,000 a year
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
Quick apply
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Depot Activation Representative
Bestway Group —Birmingham
- £28,059 a year
- Full-time
- Sales
- Merchandising
Quick apply
3d
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Customer Service Representative M-F
Safran —Wolverhampton
- Full-time
- Management
- Microsoft Office
- Continuous improvement
2d
Supervisor
Mears Group —Evesham
- Up to £39,627 a year
- Monday to Friday
- Management
- Maintenance
- Driving
- Annual leave
- Employee assistance programme
Customer Service Representative
Safran —Wolverhampton
- Full-time
- Sales
- Customer service
- Communication skills
Site Technician
BAM Construction —Redditch
- £13.05 - £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT

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Customer Service Representative

Alexander Mann Solutions (AMS) -
Birmingham

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working within our Birmingham branch.

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Working hours:

Mon - Friday, Sat 0930-1 (4 in 9)

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience
Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency

About the client

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:

Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.

We are Purpose-driven. Uncompromisingly Customer.Unstoppably Nationwide.

Next steps

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Job Reference: AMSCWS01126

Apply Now

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