Desktop support technician Work, Jobs in Redditch, Wor (with Salaries)

1st Line ICT Desktop Technician
Hereford and Worcester Fire and Rescue Service —Hindlip
- £26,403 - £28,142 a year
- Full-time
- Windows
- IT
- Time management
- Free parking
- Annual leave
7d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
IT Support Technician
Gallagher —Warwick
- Full-time
- Azure
- IT
- Communication skills
Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
13d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
IT Field Service Technician
The Peninsular and Oriental Steam Navigation Company —Coleshill
- Rotating shift
- ERP systems
- Windows
- Microsoft Office
Quick apply
8d

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1st Line ICT Desktop Technician

Hereford and Worcester Fire and Rescue Service -
Hindlip

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Job details

Permanent | Full-time
£26,403 - £28,142 a year
7 days ago

Benefits

Free parking
Annual leave
Company pension
Canteen
Employee discount
On-site parking

Qualifications

Driving Licence
Windows
IT
Active Directory
Time management

Full job description

Job Introduction

1st Line ICT Desktop Technician

£26,403 - £28,142 per annum

Scale 4

37 hours per week (On Site - Office Based)

ICT Department, Hindlip Park

An exciting, permanent opportunity has arisen in the ICT department, based at Service Headquarters, Hindlip Park.

The role of the 1st Line ICT Desktop Technician is to provide generic first contact support to HWFRS users. The post holder will assist the IT Help Desk service with the Logging of support tickets and diagnosis, general support, generic troubleshooting and general administration.

As a small and dedicated team everyone gains experience and exposure of a wider range of IT disciplines. The successful candidate will undertake training and development opportunities to aid progression in the department, including to 2nd Line Senior Technician roles.

The Person

The ideal applicant will have the following experience and knowledge:

Experience in general modern office administration using ICT
Experience in supporting a range of ICT services in a business environment incorporating the use of a helpdesk ticket system.
A good working knowledge of the Microsoft Windows desktop platform.
Experience in creating and administering user accounts and user groups within Microsoft Active Directory.
A good working knowledge of Microsoft Windows file and folder system and permissions
Practical knowledge/understanding of desktop computing.
An understanding of good practices relating to an ICT environment.
A pragmatic approach to problem solving
Good time management skills and the ability to work to deadlines
The ability to display initiative and work without supervision

About Us

Every day we're helping to save lives and keep the community safe - and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people don't see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.

Reasons to Join Us

24 days annual leave entitlement increasing to 29 days after five years’ continuous service (plus bank holidays).
Access to a local government pension scheme.
Flexi-time scheme allowing you to have an element of flexibility over your working hours. Standard working hours are 8:30am to 4:30pm Monday to Thursday and 8:30am to 4:00pm Friday
Free On-site parking.
Staff support networks.
Emergency Services Discounts.
Onsite canteen available.
Landscaped surroundings.

The closing date for applications is 11:59pm Sunday 28th June 2026.

Interviews to be held Wednesday 8th July 2026 at Hindlip Park.

The successful applicant will be subject to a NPPV Level 3 Vetting Check, as we are co-located on West Mercia Police premises. Possession of a current, valid driving licence is also required.

For any further queries regarding the role, please contact the Head of ICT Pete Chatwin on 01905 368 413.

Apply Now

Refine Your Search

desktop support technician jobs in redditch, wor

1st Line ICT Desktop Technician

Service Desk Analyst / IT Support Help Desk Technician

IT Support Technician

Junior IT Technician

Helpdesk Engineer

2nd Line IT Support Technician

IT Field Service Technician

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