Handler Work, Jobs in Redditch, Wor (with Salaries)

Complaint Handler
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Communication skills
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Call Handling & Dispatch
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Typing
- Communication skills
- Annual leave
OCC (Operations & Communications Centre ) Contact Handler
West Mercia Police —Hindlip
- £23,395 - £31,337 a year
- Part-time
- Annual leave
- Employee assistance programme
Trainee Paralegal
Broadgate legal —Stourport-on-Severn
- £25,000 - £30,437 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- No experience needed
Quick apply
3d
Noise Induced Hearing Loss - File Handler
Keoghs —Birmingham
- Full-time
- Hybrid work
- Writing skills
- Research
- Employee discount
Quick apply
Research Technician (Animal Livestock)
Drayton Animal Health —Stratford-upon-Avon
- £25,227 a year
- Overtime
- Maintenance
- Research
- No degree
- Sick pay
Quick apply
1d
Desk Investigator - Counter Fraud
AmTrust International —Bishops Cleeve
- £38,000 - £43,781 a year
- Full-time
- Databases
- Travel
- Communication skills
- Employee assistance programme
- Gym membership
Lead File Handler - Military Disease
Keoghs —Birmingham
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Team management
- Employee discount
Quick apply
Contact Centre Call Handler
Livity Life —Worcester
- £26,523.22 - £26,523.23 a year
- Rotating shift
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Trainee Solicitor
Broadgate legal —Stourport-on-Severn
- £25,000 - £30,437 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- No experience needed
Quick apply
3d
Account Handler / Sales Administrator
Athena Worksuface Fabrications Ltd —Worcester
- £26,437 - £27,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
- Annual leave
Quick apply
4d
Pre Lit Credit Hire Validation File Handler
Keoghs —Birmingham
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Employee discount
Quick apply
8d
Claims Administrator
Broadgate legal —Kidderminster
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Customer service
- No experience needed
- Flexitime
Quick apply
6d
Case Handler
D2S Business Solutions Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Credit Hire Recovery Handler
1010 Solutions —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
4d
UK - Day Operations Team Leader, Walsall
Encyclis —Birmingham
- Full-time
- In-person
Commercial Account Handler
Howden Group Holdings —Shirley
- Full-time
- Hybrid work
- Employee discount
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
Senior Technical Project Manager
Solotech Inc. —Solihull
- Full-time
- Databases
- Team management
- No degree
- Employee assistance programme

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Complaint Handler

BNP Paribas -
Solihull

Apply Now

Job details

Permanent | Full-time

Qualifications

Financial Conduct Authority guidelines
Stakeholder collaboration
Complaint handling
Customer interaction
Root cause analysis
Communication skills

Full job description

Job Title: Customer Resolution Professional

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

______________________________________________

The Role:

As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer’s unique situation. You’ll stay aligned with key regulations like FCA, DISP, and Consumer Duty standards—always acting with care, professionalism, and attention to detail. It’s about doing right by the customer, following policy, and making every interaction count.

Key Responsibilities:

Deliver fair, empathetic solutions and ensure timely resolution of customer issues, meeting all regulatory requirements and providing appropriate redress when needed.
Achieve "Competent" status through regular case reviews, knowledge assessments, and ongoing professional development as part of the Customer Resolution Training & Competence Scheme.
Proactively identify and resolve customer issues, contributing to continuous improvement in customer journeys and complaint handling processes.
Analyse case causes to identify common complaints, offering feedback for corrective action where feasible.
Manage customer accounts accurately across digital platforms and resolve queries confidently with expert knowledge and excellent communication skills.
Stay updated on industry developments, collaborate with colleagues, and ensure health and safety standards are met in the workplace.

Skills & Attributes:

Experience of working in a Complaints environment.
Conduct Risk & Consumer Duty knowledge.
Ability to manage difficult and complex customer conversations.
Experience of Complaint Handling. (Desirable)
Ability to collaborate with stakeholders & manage workload within a timely manner.

Could this be you?

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

Your Application Journey

Our hiring process typically includes the following steps:

Initial screening with a member of our Talent Acquisition team

Interview preparation call with the Talent Acquisition team via Teams.

Competency-based interview (1 hour), F2F with the Hiring team.

We aim to complete the process within 3-4 weeks, though this can vary depending on your availability. If you’re not shortlisted, we’ll still keep you informed of the outcome.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Data Privacy Notice – The Curve Group

The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with.

We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations.

We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise.

For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/

Apply Now

Refine Your Search

handler jobs in redditch, wor

Complaint Handler

Airport Station Manager

Call Handling & Dispatch

OCC (Operations & Communications Centre ) Contact Handler

Trainee Paralegal

Noise Induced Hearing Loss - File Handler

Research Technician (Animal Livestock)

Desk Investigator - Counter Fraud

Lead File Handler - Military Disease

Contact Centre Call Handler

Trainee Solicitor

Account Handler / Sales Administrator

Pre Lit Credit Hire Validation File Handler

Claims Administrator

Case Handler

Credit Hire Recovery Handler

UK - Day Operations Team Leader, Walsall

Commercial Account Handler

Claims Handler - Commercial & Schemes

Senior Technical Project Manager

I want to receive the latest job alerts for handler in redditch, wor

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