Senior Claims Handler - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Negotiation
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
Home Claims Handler
Allianz —Birmingham
- £26,477 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee discount
4d
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Insurance Claims Handler
The Blyth Group —Wolverhampton
- £26,000 - £29,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Credit Hire Claims Handler
1010 Solutions —Birmingham
- Up to £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Claims (Customer Support) Handler
Rapid Relocate —Droitwich
- £27,768 - £29,432 a year
- Full-time
- IT
- In-person
- Employee discount
- Referral programme
Quick apply
5d
Claims Handler
AXA —Birmingham
- £26,228 a year
- Hybrid work
- Customer service
- Microsoft Office
- Time management
3d
Disease Claims Handler
Davies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
14d
Claims Support
Veezu —Solihull
- Full-time
- Customer service
- Communication skills
6d
Vehicle Booking Agent
Davies —Solihull
- Full-time
- Remote
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Claims Handler
PIB Group Services Ltd. —Birmingham
- Up to £35,000 a year
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
4d
Senior Financial Lines Claims Adjuster
Chubb —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Commercial & Domestic Loss Adjuster - Midlands
Crawford & Company Adjusters (UK) Ltd —Birmingham
- Remote
- Driving
- Travel
- IT
Quick apply
Motor Claims Handler
AXA —Birmingham
- Communication skills
3d
Senior Claims Executive
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Contracts
New Claims Advisor
AX —Birmingham
- Up to £27,000 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Motor Claims Handler
amber accident claims ltd —Birmingham
- From £19,500 a year
- Full-time
- In-person
Quick apply
Construction PI Claims Advocate
Marsh —Birmingham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills

I want to receive the latest job alerts for insurance claims & inspection occupations in redditch, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

insurance claims & inspection occupations jobs near redditch, wor

Senior Claims Handler - Commercial & Schemes

Howden Group Holdings -
Birmingham

Apply Now

Job details

Full-time

Qualifications

GCSE
Customer relationship management
Communication skills
Certificate in Insurance
A Level
Negotiation

Full job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

We are seeking a Senior Claims Handler to join our established Claims team and be responsible for delivering a quality and efficient claims service to clients.

Please note this is a full-time, permanent opportunity. You will be based in our Birmingham office 2/3 days per week on average.

Overview:

Managing end to end claims process regardless of size (also managing the larger, more sophisticated, or contentious claims arising with brokerage clients from investigation, evaluation, negotiation to the settlement of insurance claims)
To provide assistance and advice on large or complex transit losses and providing assistance to investigate any case law / relevant facts which aide satisfactory settlement and conclusion
Utilise extensive knowledge of insurance policies, coverage types, and claims procedures to accurately assess and adjudicate claims within established timelines and guidelines
Collaborate closely with internal departments and external vendors and other stakeholders to ensure timely and efficient resolution of claims
Analyse claims data, identify trends and develop strategies to mitigate risk and build reports, reduce claim frequency, and improve overall claims management processes
Provide leadership, guidance and mentoring to the Claims Handlers and other junior team members to cultivate a culture of excellence and accountability and continuous improvement
Develop and maintain positive relationships with clients, brokers, insurers, loss adjusters/ assessors/ third party legal representatives and industry partners to improve the customer satisfaction and loyalty
Stay abreast of industry trends, regulatory changes, and emerging technologies to drive innovation and make better informed decisions
Prepare and present reports & presentations, highlighting key performance indicators
Visit clients in the event of a loss, to investigate the surrounding circumstances and build a robust claim to that brings a swift, favourable conclusion
Negotiating with insurers to obtain the best possible settle terms under the terms of the policy
Act as an advocate of the claims function and settlements

Knowledge:

Strong understanding of insurance policies, coverage types, and claims procedures (essential)
Good experience and knowledge in commercial claims is essential for this role.
Brokerage experience (essential)
Strong client relationship management experience (essential)
Understands general and legal principles of insurance
Understands the relevant regulatory and legal frameworks

Skills:

Excellent analytical, problem-solving skills and decision-making skills (essential)
Outstanding communication, negotiation, and interpersonal skills (essential)
Customer focused approach (essential)
Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment
Confident, assertive, and resilient under pressure
Able to provide constructive feedback, coaching, and mentoring to support the professional growth of junior team members (essential)
Ability to adapt to diverse personalities, perspectives, and cultural backgrounds, fostering inclusive and collaborative work environments
Experience in compassionate care by providing emotional support, guidance, and encouragement to clients in difficult or distressing situations (essential)

Qualifications:

GCSE Maths and English (or equivalent)
A-levels (desirable)
CII (desirable)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

Apply Now

Refine Your Search

insurance claims & inspection occupations jobs in redditch, wor

Senior Claims Handler - Commercial & Schemes

FNOL Motor Claims Handler

Home Claims Handler

Claims Handler - Commercial & Schemes

Insurance Claims Handler

Credit Hire Claims Handler

Claims (Customer Support) Handler

Claims Handler

Disease Claims Handler

Claims Support

Vehicle Booking Agent

Claims Handler

Senior Financial Lines Claims Adjuster

Customer Claims Specialist

Commercial & Domestic Loss Adjuster - Midlands

Motor Claims Handler

Senior Claims Executive

New Claims Advisor

Motor Claims Handler

Construction PI Claims Advocate

I want to receive the latest job alerts for insurance claims & inspection occupations in redditch, wor

Related Searches

Explore jobs in more locations

Who are we?

What do we offer in return?

Reasonable adjustments

Jobseeker tools

Employer Tools

Browse

Stay Connected