line supervisor Work, Jobs in redditch, wor (with Salaries)

Business Support Supervisor (R&M)
Redditch Borough Council —Redditch
- £36,363 - £40,777 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
8d
Value Stream Lead-Manufacturing Supervisor
Honeywell Aerospace —Redditch
- Full-time
- Leadership
Food and Beverage Supervisor
The Abbey Hotel —Redditch
- Up to £13.71 an hour
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
- Employee assistance programme
Quick apply
8d
Estates Supervisor
Keys Group —Birmingham
- Up to £34,700 a year
- Monday to Friday
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Disrepair Supervisor
Midland Heart —Birmingham
- £44,402 a year
- Management
- Maintenance
- Supervising experience
14d
Payroll Supervisor - Immediate Start Hybrid Working
Premier Support Services —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- In-person
- Communication skills
- Free parking
Quick apply
Supervisor
Lindt Careers —Birmingham
- Bar
- Analysis skills
- IT
Contact Center Analyst
Cummins Inc. —Redditch
- Microsoft Excel
- Sales
- Relocation assistance
Operations Supervisor
National Express West Midlands —Acocks Green
- £40,288.96 a year
- Full-time
- Employee assistance programme
19h
Warehouse Operative (Nights)
Warehouse —Redditch
- Full-time
- Warehouse experience
Quick apply
5d
Material Handler
WHS Plastics —Birmingham
- Full-time
- Warehouse experience
- Communication skills
Quick apply
10h
Education Centre Supervisor
Explore Learning —Birmingham
- From £27,000 a year
- Full-time
- English
- Employee discount
- Referral programme
12d
Project Supervisor
Johnson Controls —Birmingham
- Full-time
- Management
- Customer service
- Driving
- Employee assistance programme
- Referral programme
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
2d
Arena Supervisor | Gladiators Experience
Far and Beyond —Birmingham
- £16 an hour
- Weekend availability
- Supervising experience
Warehouse Supervisor
PHOENIX Healthcare Distribution Limited —Birmingham
- £16.48 an hour
- Supervising experience
- First Aid Certification
- Warehouse experience
- Free parking
- Annual leave
Operations Manager - Tewkesbury
Smiths Gloucester Limited —Tewkesbury
- £35,000 - £42,000 a year
- Free parking
- Employee discount
Quick apply
Inventory Supervisor
JD.COM INTERNATIONAL UK LTD —Coventry
- Leadership
Quick apply
Trainee CAD Designer
Consilium —Birmingham
- Monday to Friday
- AutoCAD
- English
- Analysis skills
- Employee assistance programme
Quick apply
Warehouse Supervisor
Encon Insulation —Birmingham
- Full-time
- Management
- Microsoft Office
- Team management
- Free parking
- Store discount
Quick apply

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line supervisor jobs near redditch, wor

Business Support Supervisor (R&M)

Redditch Borough Council -
Redditch

Apply Now

Job details

£36,363 - £40,777 a year
8 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
GCSE
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
IT
NVQ
Communication skills

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services.

The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

We are looking for a Business Support Supervisor to join our Repairs & Maintenance service. This is a key operational role responsible for leading our Business Support Officers/Schedulers and ensuring the smooth, efficient scheduling of responsive repairs and planned maintenance across the borough.

You will play a central part in managing our new Housing Management System, supporting workforce scheduling, appointment management and performance monitoring.

Key Requirements

Leading, supervising and developing a team of Business Support Officers/Schedulers.
Overseeing the scheduling of responsive repairs and planned maintenance, ensuring operatives are allocated effectively.
Monitoring daily workloads, rescheduling appointments and ensuring repairs are completed within target timescales.
Acting as a key point of contact for Customer Services regarding repairs enquiries.
Ensuring accurate use of IT systems, maintaining up‑to‑date records and producing performance reports.
Liaising with operatives, supervisors, contractors and tenants to coordinate access and resolve issues.
Managing customer enquiries and complaints in line with council policies.
Supporting continuous improvement by reviewing processes and identifying efficiencies.
Conducting 1:1s, appraisals and addressing performance issues where required.
Ensuring compliance with customer care standards, health and safety and data protection requirements.

Skills & experience

We’re looking for someone who is organised, proactive and confident in leading a busy team. You will bring:

At least 2 years’ experience in an administrative or technical environment (social housing desirable).
Experience supervising, motivating or leading staff.
Strong IT skills, including databases, scheduling systems and Microsoft Office.
Excellent communication and customer service skills, including handling complaints.
Ability to analyse data, produce reports and support performance monitoring.
Strong organisational skills with the ability to prioritise and manage competing demands.
GCSE Maths and English (Grade C or above) or equivalent.
NVQ Level 3 in Customer Services or Business Management (desirable).

Additional Information

The Councils offer a range of staff benefits:

pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Interview date: to be confirmed by the Repairs & Maintenance Management Team

What next

Need further information on the duties of this post? Please contact Mike Walsh (recruiting manager) on email [email protected]

If you experience difficulties when applying online then please contact HR at [email protected]

If this role interests you please select the 'Apply Now' button

Apply Now

Refine Your Search

line supervisor jobs in redditch, wor

Business Support Supervisor (R&M)

Value Stream Lead-Manufacturing Supervisor

Food and Beverage Supervisor

Estates Supervisor

Disrepair Supervisor

Payroll Supervisor - Immediate Start Hybrid Working

Supervisor

Contact Center Analyst

Operations Supervisor

Warehouse Operative (Nights)

Material Handler

Education Centre Supervisor

Project Supervisor

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Arena Supervisor | Gladiators Experience

Warehouse Supervisor

Operations Manager - Tewkesbury

Inventory Supervisor

Trainee CAD Designer

Warehouse Supervisor

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