Operations delivery partner Work, Jobs in Redditch, Wor (with Salaries)

Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Customer service
- Employee assistance programme
- Employee discount
Community & Partnerships Lead
ICE Creates —Sandwell
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Supervising experience
- Project management
- Health & wellbeing programme
- Work from home
Quick apply
12d
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Change & Release Manager
Halfords —Redditch
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
10d
Operations Manager
Mindful Chef —Redditch
- £35,000 - £42,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- No degree
- Employee discount
Quick apply
IT & Cyber Support Trainee (Degree Apprenticeship)
Assure Technical —Malvern
- £18,000 - £23,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Free parking
- Relocation assistance
Quick apply
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Manufacturing Operations Manager
TPF Plastics —Redditch
- £45,000 - £50,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
Quick apply
8d
Procurement Executive
CVP —Studley
- £24,784 - £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
2d
General Manager, Walton on Thames
Places for People —Elmbridge
- £55,000 - £60,000 a year
- Employee discount
Operations Delivery Partner
Correla —Solihull
- £50,000 a year
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Redditch
- Full-time
- English
- Analysis skills
- Business
Senior Marketing Executive – 12 month FTC
Halfords —Redditch
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
Resource and Workflow Manager
West Midlands Combined Authority —Birmingham
- £61,497 - £68,945 a year
- Part-time
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee discount
TikTok Shop Account Executive
Fresh Influence Ltd —Kidderminster
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Communication skills
Quick apply
9d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Operations Specialist I-III (UK)
Airspace —Birmingham
- £36,000 - £65,000 a year
- Remote
Quick apply
10d

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Homelessness officer

Redditch Borough Council -
Redditch

Apply Now

Job details

£32,061 - £40,777 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Experience working with individuals experiencing homelessness
Legal research
Tenancy sustainment support
Customer interaction

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

Manage a wide range of cases, whilst wholeheartedly and positively to professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
Provide enabling and supportive customer services that are firmly focused on the prevention and / or relief of homelessness and recovery from abuse.
Throughout the applicant’s journey through the service ensure, that all housing solutions are discussed, planned, understood and agreed through a regularly reviewed Personal Housing Plan (PHP) and risk assessment, so that expectations of all stakeholders to the case are clearly managed, and that any package of solutions is suitable and sustainable.
The role is a career graded post, your grade will be determined based on your knowledge, qualifications and experience.

Key Requirements

Grade 6

Where relief is required, work diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with and assistance to the Housing Solutions Team to ensure that the applicant is practicably and financially supported ready for any allocation, and that temporary accommodation placements, and storage of goods, are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
As an integral part of a professional homelessness team, operate a compassionate, empathetic and respectful, yet fair and equitable service that has upmost regard for peoples’ individual vulnerabilities and circumstances.
Provide advice in support of victims finding solutions to retain their existing accommodation, or secure alternative safe accommodation to prevent homelessness, including negotiating and mediating with landlords, families, agents and partner agencies, and using various initiatives and partnerships.

Grade 7

Take the lead and have oversight of referrals, escalations and allocations of prevention and relief cases by less experienced Officers, providing good, clear technical advice and guidance,so that cases are managed with a firm focus on prevention,negotiation,mediation and using various initiatives and partnerships in operation to fully achieve objectives.
Provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personalized housing plans.
Manage and support less experienced staff with unanticipated demand through emergencies and making decisions in sometimes complex situations.
Where a prevention/relief/main duty is required,that you carry out and support your colleagues to ensure that all work is carried out diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with the Housing Solutions Team to ensure that the applicant is ready for any allocation,and that temporary accommodation placements, and storage of goods,are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Monitor colleagues with your case loads and casework,ensuring that you are diligently working thorough through the stages of homelessness, researching,interpreting and applying various legislative frameworks, case law,policy and practice to come to autonomous statutory decisions that will reduce and withstand statutory review and regulatory / legal challenge.

Skills & experience

Grade 6

Minimum Level 2 qualifications related to homelessness practice. Have, be working towards, or willing to work towards a level 3 qualification related to homelessness practice.
At least 1 years demonstrable experience working in the homelessness or social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience

Grade 7

A minimum level 3 qualification related to homelessness practice.
At least 2 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector

Additional Information

The Councils offer a range of staff benefits:

local government pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Closing date for receipt of completed applications: 30 August 2026 (Midnight)

What next

Need further information? please contact Sandra Hartles (recruiting manager) on 01527 534069 or email [email protected] or email [email protected]

If this role interests you please use the 'Apply Now' button

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Apply Now

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