support analyst Work, Jobs in redditch, wor (with Salaries)

Senior Data and Performance Analyst
TBC —Bromsgrove
- £51,000 - £56,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Free parking
- Profit sharing
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
UAT Analyst
Contechs Consulting Limited —Solihull
- Up to £37.04 an hour
1d
Contact Center Analyst
Cummins Inc. —Redditch
- Microsoft Excel
- Sales
- Relocation assistance
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
14d
Crime Intelligence Analyst
West Mercia Police —Hindlip
- £40,383 - £42,612 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
19h
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
13d
Senior Business Analyst 12 Month FTC
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Client Support Specialist
Barclays —Birmingham
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
5d
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
Data Analyst
BHSF EB & MS —Birmingham
- £30,000 - £32,500 a year
- Full-time
- SQL
- Analysis skills
- JavaScript
12d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Business Analyst (111529-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Analysis skills
- University
- Agile
8d
Analyst - Finance & Data
Homes England —Birmingham
- £34,487 - £40,222 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Employee assistance programme
2d
Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
13d
Placement Year Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
PMO Analyst
WSP —Birmingham
- Part-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Time management
- Flexitime
- Work from home
Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply

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Senior Data and Performance Analyst

TBC -
Bromsgrove

Apply Now

Job details

Full-time
£51,000 - £56,000 a year

Benefits

Free parking
Profit sharing
Cycle to work scheme
Company pension
On-site parking

Qualifications

Power BI
Microsoft Excel
Sales
Salesforce
Data analysis skills
Communication skills

Full job description

Senior Data & Performance Analyst

£51,000 – £56,000 + excellent benefits | Hybrid working

Are you passionate about turning complex data into actionable business insights? Do you thrive in shaping performance frameworks that drive productivity, efficiency, and profitability?

The Best Connection Group Limited is seeking a Senior Data & Performance Analyst to join our Digital Strategy Team. In this role, you’ll lead the development of a company-wide performance and insight capability — turning numbers into decisions that make a real impact.

What you’ll be doing

Build a Business Performance Framework

Develop and maintain a structured performance framework aligned to organisational objectives.
Define and refine KPIs across revenue, productivity, operational efficiency, and system adoption.
Establish performance benchmarks and ensure consistent metric governance across departments.

Deliver Insight & Analysis

Conduct deep-dive analysis of operational and commercial performance.
Identify trends, inefficiencies, and opportunities for improvement.
Model financial and productivity impacts of proposed changes (e.g., cost reductions, revenue uplift).
Translate complex data into clear, actionable insights for senior leadership.

Provide Cross-Functional Insight Support

Be the go-to analytics expert for Sales, Operations, Marketing, HR, Senior Leadership, and Digital teams.
Support key initiatives with data-driven recommendations and performance guidance.

Lead Reporting & Dashboarding

Design and oversee high-quality dashboards and reports.
Shift reporting from reactive data provision to proactive performance insight.
Ensure accuracy, timeliness, and alignment with business priorities.

Commercial Modelling

Quantify efficiency gains and productivity improvements.
Model ROI for digital initiatives, automation, and system enhancements.
Provide evidence-based financial analysis to support business cases.

Develop People & Capability

Line manages and mentor junior analysts.
Elevate team capability from reactive reporting to structured insight generation.
Implement standards, processes, and governance to ensure data quality.

What we’re looking for

Essential:

Proven experience in business performance or commercial analytics.
Advanced data analysis skills (Excel, Power BI, or similar BI tools).
Experience defining KPIs and building performance frameworks.
Ability to model financial and productivity impacts.
Excellent communication skills with the ability to turn data into actionable insights.
Experience managing or developing junior analysts.

Desirable:

Experience in recruitment or sales-driven environments.
Exposure to digital/product teams.
Knowledge of CRM or enterprise platforms (e.g., Salesforce).
Experience in KPI transformation or mature KPI environments.

What you’ll get

£51,000 – £56,000 salary (depending on experience)
30 days paid holiday (including statutory holidays)
Free on-site parking
Pension scheme
Cycle to Work scheme
Optional employee benefits scheme
Hybrid working available after initial probationary period

About The Best Connection

We’re one of the UK’s leading employee-owned temporary recruitment agencies, with over 35 years of experience and 80+ branches nationwide. We support sectors including driving, industrial, commercial, care, and aviation.

As an employee-owned business, your voice matters. Be part of a culture that values contribution, collaboration, and shared reward — including profit-sharing opportunities.

Ready to turn data into decisions that drive real impact? Apply today and join a team that values insight, innovation, and results.

Apply Now

Refine Your Search

support analyst jobs in redditch, wor

Senior Data and Performance Analyst

Business Acceptance Analyst

UAT Analyst

Contact Center Analyst

Intelligence Analyst

Crime Intelligence Analyst

ICT Support Analyst - Birmingham

IT Support Analyst

Onsite IT Support Analyst - 1st/2nd line

Senior Business Analyst 12 Month FTC

Client Support Specialist

First Line Support Analyst

Data Analyst

Service Desk Analyst

Business Analyst (111529-0526)

Analyst - Finance & Data

Service Delivery Analyst

Placement Year Customer Support Analyst, Birmingham

PMO Analyst

Graduate Customer Support Analyst, Birmingham

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