Patient coordinator Work, Jobs in Redditch B98 (with Salaries)

Clinical Admin Coordinator
Newson Health —Stratford-upon-Avon
- £26,737.00 - £26,737.28 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Booking Coordinator
Heath Lodge Clinic —Solihull
- Up to £26,891 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
- Free parking
- Annual leave
Quick apply
Patient Coordinator (Reception)
Sutton Coldfield Group Practice (SCGP) - NHS —Sutton Coldfield
- £12.71 an hour
- Part-time
- Customer service
- Travel
- Organisational skills
Quick apply
6d
Governance and MDT Coordinator (Fixed Term)
HCA Healthcare UK —Birmingham
- Up to £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Typing
- Employee discount
8d
Clinical Treatment Coordinator
mydentist —Stratford-upon-Avon
- Up to £28,000 a year
- Part-time
- Sales
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Data Entry Clerk (106801-0526)
University of Warwick —Coventry
- £25,528 a year
- Full-time
- English
- University
12d
Cancer Coordinator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £28,392 - £31,157 a year
- Weekend availability
- Administrative experience
- Organisational skills
- Communication skills
2d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Care Coordinator
Firstcare Practice —Birmingham
- £12.71 - £13.00 an hour
- Full-time
- GP surgery experience
- Travel
- Patient care
Quick apply
Admin Team Co-ordinator
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- IT
- Leadership
- Annual leave
- Employee assistance programme
7d
Physiotherapy MSK Case Manager
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- Case management
5d
Care Navigator (Care Coordinator - ARRS) - Fixed Term Maternity Cover
Avonside Health Centre —Warwick
- £13 an hour
- Part-time
- Administrative experience
- Communication skills
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
7d
Instrument Coordinator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Organisational skills
- Communication skills
- Employee discount
- Life insurance
Treatment coordinator
Bupa Dental Care —Sutton Coldfield
- Part-time
- Sales
- Communication skills
- Employee discount
- Referral programme
1d
Hospital Account Manager - Birmingham, AL
Teva —Birmingham
- £88,000 - £160,000 a year
- Overtime
- Sales
- Hospital
- Administrative experience
- Annual leave
12d
Macmillan Gynae Oncology Navigator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Part-time
12d
Patient Experience Administration Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
1d
Workplace Facilities Manager
ISS Facility Services —Birmingham
- Microsoft Office
- Organisational skills
Quick apply
1d
Care Activities & Wellbeing Coordinator
Radnor House Residential Care Home —Birmingham
- £12.71 an hour
- Overtime
- English
- IT
- In-person
- Free parking
- Store discount
Quick apply
Main Reception and PALS Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Part-time
7d

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patient coordinator jobs near redditch b98

Clinical Admin Coordinator

Newson Health -
Stratford-upon-Avon

Quick apply

Job details

Permanent | Full-time
£26,737.00 - £26,737.28 a year

Benefits

Company pension
Work from home
Employee assistance programme
Employee discount
Gym membership

Qualifications

Customer service
Scientific research
English
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Time management

Full job description

About Us

Newson Health Limited is an Outstanding CQC-registered hormonal health and wellbeing centre established in 2018, dedicated to the care of women with hormonal conditions including Menopause, Perimenopause, PMS and PMDD.

Our Vision

Improving the health, wellbeing and lives of all our patients

Our Mission:

Our vision will be achieved by us continuing to listen, educate, empower and enable our patients to have choice and control over their health and wellbeing - they are at the heart of everything we do.

Our approach is inclusive, innovative and informed by the latest scientific knowledge and research, as well as using our clinical expertise and experience to deliver the best personalised care.

We are leading the way in research and education; we ensure women with hormonal changes are supported and informed.

Our individualised approach ensures the optimal treatment options are available and our patients are central to all decision-making processes.

Your Role:

The Clinical Admin Coordinator plays a key role in delivering an exceptional patient experience and ensuring the smooth running of clinic operations. Acting as a first point of contact for both new and existing patients, the postholder provides comprehensive administrative, patient support and diary management services.

The role supports patients throughout their journey with Newson Health, from initial enquiry and appointment booking through to ongoing aftercare and clinical administration, ensuring all interactions are handled professionally, efficiently and with empathy.

This role involves regular telephone-based communication and requires individuals who are confident engaging with patients and colleagues over the phone as a key part of their daily responsibilities.

Your Responsibilities

Patient Support & Communication

Act as a primary point of contact for new and existing patients via telephone, email, webchat and other communication channels.
Respond to patient enquiries professionally and provide accurate information regarding appointments, services, fees, forms and processes.
Support patients with aftercare queries and signpost appropriately where required.
Create and maintain patient records, ensuring information is accurate and up to date.
Deliver a welcoming, professional and compassionate service at all times, including during periods of high demand and when managing complex or sensitive patient needs.

Appointment & Diary Management

Schedule and manage appointments for patients with clinicians.
Maintain clinician diaries and manage patient requests to reschedule or cancel appointments.
Monitor waiting lists and proactively contact patients when appointments become available.
Ensure clinician diaries are utilised effectively and appointments are scheduled accurately and chronologically.
Support the coordination of clinician workloads and clinic capacity.

Clinical & Operational Administration

Prepare and send patient letters following consultations.
Process medical reports, subject access requests and clinical correspondence.
Manage clinical file systems and patient records, including registrations and data updates.
Manage invoicing and process payments for appointments, prescriptions and blood tests.
Handle generic practice emails, referral intake and pathology allocation as required.
Support recall management activities and patient follow-up processes.
Assist with notes digitisation and other record-keeping activities.
Ensure all patient information and clinical records are managed in accordance with GDPR and organisational confidentiality requirements.
Attend team meetings and contribute to service improvement initiatives.
Support the wider administration team and undertake additional duties within the scope of the role.

Your Knowledge

Excellent verbal and written communication skills with a professional, friendly and empathetic approach.
Confident and comfortable communicating with patients by telephone and able to manage a high volume of inbound and outbound calls.
Excellent telephone manner with the ability to build rapport, gather information and manage queries effectively.
Strong spoken and written English.
Proficient in Microsoft Office applications and able to learn and use a range of organisational systems.
Strong organisational and time management skills with the ability to manage competing priorities.
Ability to work accurately and maintain attention to detail in a fast-paced environment.
Ability to work both independently and collaboratively as part of a team.
Strong team-working skills, demonstrating a willingness to support colleagues and contribute to shared team objectives.
Flexible and adaptable approach to changing priorities and business needs.
Ability to use initiative and problem-solving skills to identify solutions and improve processes.
Professional, approachable and patient-focused at all times.
Previous experience in an administrative, customer service or healthcare environment would be advantageous.

Job Type

Permanent, Full-Time

Salary

£26,737.28 per annum.

Location

Working on a hybrid-basis, hours are to be performed at our office in the centre of Stratford-upon-Avon with the option to work remotely up to two days a week following a successful probationary period.

Benefits

In addition to a competitive salary, we offer a wide range of benefits including:

Employee assistance program.
Retail discounts and cashback portal.
25 days leave plus bank holidays (prorated).
Eye test vouchers.
Free access to our balance+ app.

After qualifying period:

Discounted appointments.
6% employer pension contribution.
£750 benefit pot (Health Care Cash Plan, Gym Memberships, Home and Technology Vouchers, Dental Insurance).
Enhanced family leave including study leave, foster care leave, and enhanced maternity/paternity pay.

Quick apply

Refine Your Search

patient coordinator jobs in redditch b98

Clinical Admin Coordinator

Booking Coordinator

Patient Coordinator (Reception)

Governance and MDT Coordinator (Fixed Term)

Clinical Treatment Coordinator

Data Entry Clerk (106801-0526)

Cancer Coordinator

Customer Care Coordinator

Care Coordinator

Admin Team Co-ordinator

Physiotherapy MSK Case Manager

Care Navigator (Care Coordinator - ARRS) - Fixed Term Maternity Cover

Instrument Coordinator

Treatment coordinator

Hospital Account Manager - Birmingham, AL

Macmillan Gynae Oncology Navigator

Patient Experience Administration Officer

Workplace Facilities Manager

Care Activities & Wellbeing Coordinator

Main Reception and PALS Team Leader

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