Liaison Work, Jobs in Redhill, Sry (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Horsham
- £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Work from home
Quick apply
1d
GP Patient Services Lead
Eastwick Park Medical Practice —Leatherhead
- From £31,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Team management
Quick apply
23h
Casework Admin Support
Ministry of Justice —Croydon
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
14d
Project Officer Housing – 1 Year Fixed Term Contract
Tandridge District Council —Oxted
- £41,239 - £45,637 a year
- Microsoft Office
- Administrative experience
- Organisational skills
- Work from home
- Employee discount
10d
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
3d
Learning and Development Instructor (Apprentice support)
Surrey County Council —Reigate
- £44,038 - £48,202 a year
- Management
- Teaching
13h
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
OCC Officer
Magma Aviation —Gatwick Airport
- Full-time
- Communication skills
Commercial Contract Administrator
BSW Heating Ltd —Kenley
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Referral programme
Quick apply
3d
Family Liaison Worker – Admissions & Placements
Chailey Heritage Foundation —Lewes
- £18,160 - £28,263 a year
- Care plans
- Employee assistance programme
Resident Liaison Officer
Wates —Crawley
- Customer service
- Driving
- IT
7d
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
3d
Support Technician Airport Systems
Embross —Gatwick Airport
- £22,000 - £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer networking
Quick apply
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Customer Liaison Officer
Mears Group —London
- Up to £34,000 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
1d
Education Manager
Colgate-Palmolive —Surrey
- University
- Organisational skills
Forensic Fire and Explosion Investigators
Burgoynes —London
- Engineering
- Hotel
- Bachelor's degree
- Relocation assistance
- Annual leave
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
10d
Liaison Officer
WBR Corp UK —London
School Trip Coordinator
The School Trip —London
- £26,500 a year
- Overtime
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
3d

I want to receive the latest job alerts for liaison in redhill, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

liaison jobs near redhill, sry

Head Of Customer Service jobs in London

School Education Manager jobs in London

Education Manager jobs in Surrey

Engagement Manager jobs in London

Case Worker jobs in Croydon

Liaison jobs in London

Learning And Development Instructor jobs in Glasgow

Learning And Development Instructor jobs in Huddersfield

Learning Designer jobs in Greater Manchester

Head Of Customer Service jobs in Northampton

Head Of Customer Service jobs in Suffolk

No Experience Entry Level Customer Service jobs in London

Customer Service Advisor jobs in Birmingham

Head Of Customer Service jobs in Newcastle Upon Tyne

Head Of Customer Service jobs in Kent

School Education Manager jobs in Essex

School Counsellor jobs in London

School Education Manager jobs in Wakefield

School Education Manager jobs in Nottingham

Security Officer jobs in Birmingham

Freedom to Speak Up Guardian

The Guardian Service Ltd
Horsham

Quick apply

Job details

Permanent
£42,000 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Sussex?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

liaison jobs in redhill, sry

Freedom to Speak Up Guardian

GP Patient Services Lead

Casework Admin Support

Project Officer Housing – 1 Year Fixed Term Contract

Membership Manager

Learning and Development Instructor (Apprentice support)

Client Engagement Manager

OCC Officer

Commercial Contract Administrator

Family Liaison Worker – Admissions & Placements

Resident Liaison Officer

Office Manager / Facilities Manager

Support Technician Airport Systems

Resident Liaison Officer

Customer Liaison Officer

Education Manager

Forensic Fire and Explosion Investigators

Head of Client Services

Liaison Officer

School Trip Coordinator

I want to receive the latest job alerts for liaison in redhill, sry

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected