Customer solutions specialist Work, Jobs in Redhill (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Conference Administrator
INTERCEM —Epsom
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Group Quality and Improvement Advisor
Ramudden Global UK —South London
- Nights as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Automotive Sales & Customer Specialist
Splend —London
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick apply
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
11d
Customer Solutions Executive
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
6d
Trainee Engineer (Fire & Warden Call)
Sentinel —South London
- From £27,000 a year
- Full-time
- Health & wellbeing programme
- Flexible schedule
Quick apply
10d
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
6d
Sales Solutions Director
The Keyholding Company —London
- £80,000 a year
- Full-time
- No degree
- Work from home
- Employee assistance programme
Quick apply
Marketing & Sales Executive
WNV-Systems —Horsham
- £28,500 - £32,500 a year
- Full-time
- Maintenance
- Microsoft Office
- Business development
- Annual leave
Quick apply
Cyber Specialist - Digital Workplace
Equans —London
- Microsoft Office
- SharePoint
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
Driver
Northgate Vehicle Hire —Croydon
- £29,194 a year
- Employee discount
Quick apply
Data Centre Design Manager
Salute Inc. —Gatwick Airport
- Full-time
- Hybrid work
- CAD
- Engineering
- Travel
- Annual leave
Quick apply
Multi-Skilled Reinstatement & Refurbishment Operative
Knoetze Ltd —Horley
- £170 - £300 a day
- Temporary
- Maintenance
- English
- Driving
Quick apply
10d
Security Supervisor
Amulet —London
- £15.51 an hour
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Annual leave
Quick apply
5d
Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
5d

I want to receive the latest job alerts for customer solutions specialist in redhill

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

customer solutions specialist jobs in redhill

Welfare Advice Officer

Client Platform Specialist

Conference Administrator

Group Quality and Improvement Advisor

Automotive Sales & Customer Specialist

Customer Operations Specialist

Customer Experience Specialist, SMB

Level 3 Support Technician

Customer Solutions Executive

Trainee Engineer (Fire & Warden Call)

Customer Onboarding Specialist

Sales Solutions Director

Marketing & Sales Executive

Cyber Specialist - Digital Workplace

Learning & Development Manager

Driver

Data Centre Design Manager

Multi-Skilled Reinstatement & Refurbishment Operative

Security Supervisor

Customer Operations Specialist

I want to receive the latest job alerts for customer solutions specialist in redhill

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected