Technical support engineer emea Work, Jobs in Redhill (with Salaries)

Technical Support Engineer - EMEA
LaunchDarkly —London
- Remote
- Java
Quick apply
12d
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)
Telnyx —London
- Weekend availability
- Remote
- APIs
- Linux
- Communication skills
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Data Centre Design Manager
Salute Inc. —Gatwick Airport
- Full-time
- Hybrid work
- CAD
- Engineering
- Travel
- Annual leave
Quick apply
Technical Support Engineer - EMEA
Sigma Computing —London
- Full-time
- SQL
- AWS
- AI
Quick apply
Senior Data Centre Consultant - Investor Advisory
Salute Inc. —Gatwick Airport
- Full-time
- Remote
- Presentation skills
- Travel
- Construction
- Annual leave
Quick apply
Cloud Support Engineer, Support Engineering
AWS EMEA SARL (UK Branch) —London
- Weekend availability
- Computer Science
- AWS
- Bachelor's degree
Senior AWS Engineer
Salute Inc. —Gatwick Airport
- Full-time
- Hybrid work
- DevOps
- Windows
- AWS
Quick apply
IT Support Engineer, EMEA
Okta —London
- £46,000 - £63,000 a year
- Weekend availability
- Google Suite
- Continuous improvement
- Driving
- Annual leave
Commercial Counsel, EMEA
Anthropic —London
- £125,000 - £165,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Machine learning
- Flexible schedule
Part 1 Architectural Assistant
Populous —London
- Weekend availability
- Hybrid work
- AutoCAD
- Communication skills
- Employee discount
Service Engineer
BD —Crawley
- £27,600 - £42,075 a year
- Engineering
- Microsoft Office
- No degree
10d
Sales Manager, Nonprofit & Education, EMEA
Anthropic —London
- £1 an hour
- Hybrid work
- Sales
- English
- Presentation skills
- Flexible schedule
Computational Engineer (Wildfire and Meteorology)
Metrea Management LLC —London
- Full-time
- Azure
- Doctoral degree
- Engineering
- Annual leave
Policy Counsel, EMEA
Anthropic —London
- £200,000 - £240,000 a year
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
- Flexible schedule
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- Bachelor's degree
- JavaScript
- AI
- Annual leave
Quick apply
Network Engineer (EMEA)
CDNetworks —London
- Full-time
- Bachelor's degree
- Computer networking
- Communication skills
- Gym membership
Quick apply
Technical Support Manager - EMEA
Sigma Computing —London
- Full-time
- Management
- SQL
- AWS
Quick apply
10d
Senior Technical Infrastructure Program Manager, DC Infra Capacity Delivery
Amazon Data Services UK Limited —London
- Full-time
- PMP
- AWS
- Project management
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
5d

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Technical Support Engineer - EMEA

LaunchDarkly -
London

Quick apply

Job details

12 days ago

Qualifications

Node.js
Technical support
Java
PHP
SDKs

Full job description

About the Job:

As a Technical Support Engineer, you will report to the EMEA Technical Support Manager and resolve technically complex customer issues while working across departments to improve the customer experience.

You will collaborate with other Technical Support Engineers to solve customer problems creatively while deepening your technical skills. You are committed to inclusion and motivated to work with a team that embraces diversity, and you value opportunities to grow.

LaunchDarkly is a growing software company with a bold mission carried out by a diverse, global team, and we're looking for someone like you to help us continue to scale. We offer a strong compensation package including equity and benefits, remote-flexible working, and excellent salaries.

We believe every software team can benefit from feature management, and we want your help making that vision a reality. If you're curious about improving the lives and work of software developers worldwide, this role will be a great fit.

Responsibilities:

Apply working knowledge of the LaunchDarkly platform including SDKs and integration patterns to resolve a variety of routine and moderate-complexity customer issues
Resolve customer issues using established troubleshooting practices; escalate non-routine or ambiguous cases with a recommended course of action
Analyze support case trends to identify recurring issues and recommend improvements to internal workflows or tooling
Develop technical depth in platform and integrations to expand the range of issues you can resolve independently
Typically requires a minimum of 2 years of experience in a customer-facing technical role

Qualifications:

Knowledgeable in programming concepts and fluent in at least one language (e.g., Node.js, PHP, Java)
Passionate about learning and applying that knowledge to solving customer issues and advocating for customer success
2 or more years of related or equivalent professional experience, which may include experience gained through related work, education, or training
Based in the UK, with preferred working hours aligned to EMEA business hours

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to [email protected].

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Refine Your Search

technical support engineer emea jobs in redhill

Technical Support Engineer - EMEA

Maintenance Planner

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Data Centre Design Manager

Technical Support Engineer - EMEA

Senior Data Centre Consultant - Investor Advisory

Cloud Support Engineer, Support Engineering

Senior AWS Engineer

IT Support Engineer, EMEA

Commercial Counsel, EMEA

Part 1 Architectural Assistant

Service Engineer

Sales Manager, Nonprofit & Education, EMEA

Computational Engineer (Wildfire and Meteorology)

Policy Counsel, EMEA

Staff Product Designer - Design Systems - 100% Remote - EMEA

Network Engineer (EMEA)

Technical Support Manager - EMEA

Senior Technical Infrastructure Program Manager, DC Infra Capacity Delivery

Workplace IT Support Engineer

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