Support & client services Work, Jobs in Redruth, Eng (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Client Services Account Manager
Westcolour Ltd —St. Austell
- £26,500 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
5d
Wellbeing Adviser
iSightCornwall —Truro
- £25,012 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Life insurance
- Sick pay
Quick apply
7d
Commercial Insurance Account Executive/Handler
Brown & Brown Europe —Penzance
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
Occupational Health Advisor - Case Management and Immunisations
Optima Health —Camborne
- Up to £46,000 a year
- Part-time
- Hybrid work
- Case management
- Travel
- Paid training
- Annual leave
IDVA and Recovery worker
The Olive Project —Truro
- From £25,883 a year
- Full-time
- English
- Microsoft Office
- Working with children
Quick apply
13d
Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall
Richfords Fire & Flood —Redruth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- English
- Project management
- Health & wellbeing programme
Quick apply
7d
Contracts Manager
Westcountry Maintenance Services Ltd —Redruth
- £40,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Referral programme
Quick apply
8d
Car Park Attendant - Cornwall
APCOA PARKING (UK) LTD —Truro
- £13.45 an hour
- Part-time
- Customer service
- English
Quick apply
Healthcare Assistant - 136 Suite West
Cornwall Partnership NHS Foundation Trust —Redruth
- £25,760 - £27,476 a year
- Full-time
- IT
- Communication skills
- Employee discount
3h
Tool Hire Controller
Hutton Hire ltd —Newquay
- £30,000 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
Quick apply
2d
Window and Doors Surveyor
Camel Glass and Joinery —Redruth
- £36,642 - £40,907 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Part Time Sales Viewings Co Ordinator
Newquay Property Centre —Newquay
- Part-time
- Sales
- Customer service
- Administrative experience
Quick apply
6d
Retrofit Assessor
Correct Contract Services Ltd —St. Columb
- £30,000 - £40,000 a year
- Customer service
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Utility Arborist
Hi-Line —Redruth
- £27,000 - £32,000 a year
- Full-time
- Power tools
- Hand tools
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
6d
General Services Assistant
Cornwall Partnership NHS Foundation Trust —Helston
- £25,272 a year
- Part-time
- English
- Hotel
- IT
- Employee discount
9d
Hotel Receptionist/Administrator
Bost Retreats Ltd —St Ives
- From £14 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Materials Technician
Construction Testing Solutions Ltd —Truro
- £26,000 - £28,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
Spa Therapist
Gwel an Mor Resort - Portreath —Redruth
- £28,000 a year
- Full-time
- Customer service
- English
- In-person
- Employee discount
Quick apply
Private Client Fee-Earner
CVC Solicitors —Hayle
- From £25,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Employee discount
Quick apply

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support & client services jobs near redruth, eng

Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

support & client services jobs in redruth, eng

Residential Liaison Officer

Client Services Account Manager

Wellbeing Adviser

Commercial Insurance Account Executive/Handler

Occupational Health Advisor - Case Management and Immunisations

IDVA and Recovery worker

Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall

Contracts Manager

Car Park Attendant - Cornwall

Healthcare Assistant - 136 Suite West

Tool Hire Controller

Window and Doors Surveyor

Part Time Sales Viewings Co Ordinator

Retrofit Assessor

Utility Arborist

General Services Assistant

Hotel Receptionist/Administrator

Materials Technician

Spa Therapist

Private Client Fee-Earner

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