Ict manager Work, Jobs in Reigate, Sry (with Salaries)

Service Delivery Manager
WTW —Reigate
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Employee assistance programme
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
5d
Director of Engineering
WTW —Reigate
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
2d
ICT Service Desk Analyst
Civic Recruitment Limited —Esher
- Customer service
- SharePoint
- Communication skills
Quick apply
1d
Network Manager
Pure DC —London
- Full-time
Technology Consultant
WTW —Reigate
- Full-time
- Hybrid work
- Azure
- System design
- SQL
- Annual leave
- Employee assistance programme
Data Center Technical Manager (ICT)
Serverfarm —Feltham
- £50,000 - £65,000 a year
- Full-time
- PMP
- Engineering
- Project management
Business Solutions Architect (Consultant)
Actica Consulting —Guildford
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Admin Assistant
Harris Federation —London
- £9,624.12 - £9,761.33 a year
5d
Laboratory Manager - APMIC
Imperial College London —Westminster
- £46,614 - £56,345 a year
- Full-time
- University
- Communication skills
- Annual leave
14d
Trust IT Manager
turn IT on —London
- £37,000 - £42,000 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2h
Facilities Supervisor (office based)
Crawley Borough Council —Crawley
- £32,463 - £34,887 a year
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
- Employee discount
5d
3rd Line Consultant
turn IT on —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
- Employee assistance programme
Quick apply
Security and ICT Design Manager
Pure DC —London
- Full-time
7d
IT Manager
turn IT on —West London
- £40,000 - £44,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Project Manager (ICT Service) - Maternity cover
China Mobile International (UK) Limited —London
- Full-time
- PMP
- Engineering
- English
- Sick pay
Quick apply
ICT Head of Cyber Security
King's College Hospital NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
- Management
- Leadership
- Communication skills
5d
Operational Resilience Manager
Rail Delivery Group —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Quick apply
Airwave Exit Manager
Home Office —London
- £62,109 - £72,852 a year
- Full-time
- Project management
- Presentation skills
- Travel
- Annual leave
23h
Engineering Manager
MAPP —London
- £70,000 - £75,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills

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ict manager jobs near reigate, sry

Service Delivery Manager

WTW -
Reigate

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Job details

Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Life insurance
Car scheme

Qualifications

Power BI
ServiceNow
Financial services
Business management

Full job description

Description

We are seeking a Director‑level leader with end‑to‑end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery of high‑impact service and operational improvements across technology, operations, and client delivery.

This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable impact. Collaborating closely with senior leaders across Service Delivery, Service Management, Technical Operations, Incident Response, Engineering, and Product, this role will align stakeholders, lead change across boundaries, and ensure improvements are embedded into day‑to‑day ways of working. The role will also support client‑facing teams and, where appropriate, contribute directly to client engagement.

The Role

1.Outcome Ownership & Service Improvement Leadership

Accountable for defining, prioritising, and delivering cross‑functional service and experience improvements, with clear ownership of outcomes and benefits realisation.
Convert complex insight (incidents, reliability gaps, client feedback, operational friction) into clear priorities, executable plans, and defined success measures.
Maintain a relentless focus on business impact and realised benefits, not task completion.

2. Cross-Functional Alignment & Change Leadership

Function as the senior authority for service improvement, aligning leaders, resolving trade‑offs, and making decisions where ownership spans multiple functions.
Facilitate decision-making, resolve ambiguity, and maintain momentum where ownership spans multiple teams, unblocking decisions and sustaining momentum.
Ensure improvements are fully embedded into BAU operations and ways of working, not delivered as standalone initiatives.

3. Strategic Improvement & Transformation Enablement

Design and coordinate structured improvement initiatives that strengthen operational resilience, business continuity, service reliability and risk, and client experience and efficiency.
Introduce and embed pragmatic improvement frameworks and governance that scale with organizational maturity.
Challenge existing processes, tooling, and approaches constructively and champion a culture of continuous improvement and accountability.

4. Data-Led Insight & Performance Transparency

Discover, generate, manage, and use operational and ervice performance data to identify systemic issues, prioritise interventions, and validate impact.
Define and track meaningful performance indicators that demonstrate reliability and experience improvement, reduction in recurring issues, and service stability.
Provide clear, executive-ready reporting that enables informed decision-making and builds confidence in

progress.

5. Programme Coordination & Delivery Discipline

Apply proportionate programme and project management practices to structure delivery, manage dependencies, and mitigate risk.
Track progress against agreed outcomes, benefits, and timelines, ensuring transparency without overengineering governance.
Drive teams in translating strategic intent into executable, sequenced activity.

6. Communication, Engagement & Capability Uplift

Develop clear, outcome-focused communications that articulate the “why,” the expected impact, and behavioural implications of change as well as technological.
Facilitate workshops, forums, and retrospectives that surface insight and reinforce accountability.
Drive capability uplift within service and operational teams to sustain improvements long term.

7. Service Delivery Leadership Support

Take on additional leadership, operational, or transformation responsibilities aligned to organizational priorities, including oversight or leadership of critical operational or governance functions, as required.
Represent Service Delivery in executive, client, and cross‑functional forums.

Qualifications

What you’ll bring

Essential experience and skills:

Extensive experience leading strategic change, transformation, or service improvement in complex, multinational environments.
Proven ability to influence and engage at executive / C-suite level.
Strong record of independent ownership, initiative, and leading others through change.
Excellent analytical capability with the ability to turn data into decisions and measurable impact.
Experience working across technology, operations, and service delivery functions.
Strong capability with data and service platforms (e.g. Power BI, Excel, ServiceNow, BMC).
Proven experience in team training, communications, or business management roles

Desirable but not essential:

Good working knowledge of ITSM practices (e.g. incidents, SLAs, service design, change).
Experience in financial services, insurance, or technology-led environments.
Familiarity with digital collaboration tools (e.g. Microsoft Teams, Miro).

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]

(ICT_TECH CS_2026_02R)

Apply Now

Refine Your Search

ict manager jobs in reigate, sry

Service Delivery Manager

Digital Systems Manager

Director of Engineering

ICT Service Desk Analyst

Network Manager

Technology Consultant

Data Center Technical Manager (ICT)

Business Solutions Architect (Consultant)

Admin Assistant

Laboratory Manager - APMIC

Trust IT Manager

Facilities Supervisor (office based)

3rd Line Consultant

Security and ICT Design Manager

IT Manager

Project Manager (ICT Service) - Maternity cover

ICT Head of Cyber Security

Operational Resilience Manager

Airwave Exit Manager

Engineering Manager

I want to receive the latest job alerts for ict manager in reigate, sry

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