Connect to your Industry
Deloitte Tax & Legal helps organisations solve some of their most complex, high stakes challenges by staying ahead of fast-moving regulation, managing risk, and delivering high quality tax and legal services across multiple jurisdictions.
We’re at a pivotal point in how we deliver: clients expect more insight, faster turnaround and a seamless experience, while data volumes and complexity keep rising. AI and digital tooling give us the chance to reinvent end to end service delivery, automating routine work, improving consistency and quality, and freeing our teams to focus on judgement led, value adding advice.
We’re looking for AI focused professionals who enjoy turning possibility into reality by spotting high value use cases, enabling adoption of AI platforms, redesigning processes, and helping practitioners build confidence with new ways of working, so we can deliver measurable impact for our clients at scale.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
You will work as part of a Digital team within Tax & Legal, partnering closely with Business and Digital Leaders to optimise and transform how services are delivered through AI. This role sits at the centre of a major shift in professional services delivery: moving from experimentation with tools to scaled adoption, measurable impact, and better client outcomes.
You will become a trusted expert and strategic partner, bridging the gap between emerging AI capabilities and the day-to-day realities of Tax & Legal service delivery. The role combines elements of technology enablement, process improvement, change leadership and stakeholder partnering, with a clear focus on helping practitioners use AI confidently, effectively and responsibly.
Business Context
The business has already made strong progress with tools such as Legora and Microsoft Copilot, which are beginning to deliver meaningful impact. The next phase is about scaling what works: monitoring the market for new developments, assessing and adopting more advanced tools, increasing adoption across service lines, improving sophistication of use, driving greater consistency where appropriate, and moving from isolated use cases to transformed end-to-end processes.
In this role, you and the wider team will help drive the following outcomes for the business:
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Efficiency
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Improved quality
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The provision of greater data-driven insights
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Enhanced client service experience
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Upskilling professionals for further technology disruption
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Responding to client expectations and market needs
Your key responsibilities
Strategic Partnership
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Act as a thought partner to Tax & Legal leaders and practitioners, building trusted relationships, understanding pain points, and identifying high-value opportunities to scale the use of AI.
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Help the business navigate one of the biggest shifts in how professional services operate, from evaluating the potential value and return on investment of AI to mapping how it can reshape different service lines and activities.
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Support leaders and client teams in articulating how AI-enabled delivery strengthens propositions, improves delivery models, and enhances client pitches and conversations.
Technology Enablement and Adoption
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Monitor the market for relevant developments and help assess, select and adopt increasingly sophisticated AI tools and capabilities.
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Drive the rollout, configuration and adoption of AI platforms across service lines, ensuring they are embedded into optimised workflows and practical ways of working.
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Develop deep expertise in the relevant technologies so you can guide practitioners on high-value use cases, effective adoption and good practice.
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Train and support super users across the business, helping build confidence, capability and advocacy within service lines.
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Facilitate consistent approaches to priority use cases and activity types where standardisation will improve quality, efficiency or scalability.
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Create practical solutions for specific use cases and act as a process expert to help optimise and redesign end-to-end processes.
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Capture user insight, recurring pain points and emerging needs, and feed these back into tooling, process design and adoption priorities.
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Document leading practices, reusable approaches and scalable playbooks that help the function grow consistently across the business.
Programme and Change Management
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Help ensure that AI optimisation and transformation initiatives are delivered with strong programme discipline, effective stakeholder engagement, clear prioritisation and robust change management.
Connect to your skills and professional experience
Key attributes and experience are likely to include:
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Experience working in a Tax or Legal environment, either as a practitioner or in a technology-focused role supporting Tax or Legal professionals.
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A strong understanding of how professional services delivery can be improved through AI, automation and better process design.
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Experience of change management, adoption, training or enablement in a business transformation or technology rollout context.
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Strong process thinking, with the ability to identify inefficiencies and help redesign workflows end to end.
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Commercial awareness and credibility with senior stakeholders, with the ability to connect technology adoption to client value and business outcomes.
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Strong communication skills, including the ability to explain complex concepts clearly and influence a wide range of stakeholders.
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A practical, curious and adaptable mindset, with the judgement to balance innovation, consistency and responsible use.
Connect to your business – Tax
Innovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.
Tax
Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“The best part of my job at Deloitte is working in a forward-thinking team and working on high profile projects. I also feel like I’m constantly exposed to new ideas and skills, which is great for learning and professional development” - Ben, Tax & Legal
Our hybrid working policy
You’ll be based in London with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Connect to your return to work opportunity
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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