Appointment booking work from home Work, Jobs in Remote (with Salaries)

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Customer Services Assistant - Optical

ONSIGHT DOMICILLARY SERVICES LTD
Remote

Quick apply

Job details

Full-time
From £12.71 an hour

Benefits

Company pension
Work from home

Qualifications

Optical experience
Customer service
Administrative experience
IT
Phone etiquette
Communication skills

Full job description

Job Type: Full-Time / Part-Time
Start Date: Immediate

About Us

We are a growing domiciliary optical service providing professional eye care to residents in care homes and sheltered housing. Our team visits care homes to deliver, fit, and adjust glasses, helping improve the quality of life for vulnerable individuals who may struggle to access high street opticians.

We are looking for a friendly, organised, and motivated Customer Service Assistant to join our remote team ASAP.

The Role

As a Customer Service Assistant, you will be the first point of contact for care homes, patients’ families, and members of our optical team. You will support the day-to-day coordination of appointments, handle customer enquiries, and ensure excellent service is delivered throughout the patient journey.

This is a remote working role, but previous optical experience is essential.

Responsibilities

Answer incoming calls and emails professionally and efficiently
Book and manage appointments with care homes and patients
Liaise with opticians, dispensing staff, and care home teams
Handle customer queries regarding appointments, glasses, and services
Maintain accurate records and update internal systems
Support with general administrative duties
Provide compassionate and professional customer care at all times

Requirements

Previous experience working within the optical industry is essential
Excellent communication and customer service skills
Strong organisational and administrative abilities
Comfortable working independently in a remote environment
Good IT skills and confidence using booking systems and email
Professional, empathetic, and reliable approach

What We Offer

Remote working flexibility
Supportive and friendly team environment
Opportunity to work within a rewarding healthcare service
Immediate start available
Ongoing training and development opportunities

If you have optical experience and enjoy providing outstanding customer service, we would love to hear from you.

Apply now for an immediate start.

Job Type: Full-time

Pay: From £12.71 per hour

Benefits:

Company pension
Work from home

Experience:

Customer service: 1 year (preferred)
Remote working: 1 year (preferred)
Optical: 1 year (required)

Work Location: Remote

Quick apply

Refine Your Search

appointment booking work from home jobs in remote

Customer Services Assistant - Optical

Telephone Appointment Setter

Client Associate - Workplace Support (Home-based - UK)

Sales Development Representative (Remote) - High Commission & Tiered Bonuses

Sales - High commissions - Remote work from home - Flexibility

Executive Assistant & Business Support Coordinator to the Managing Director (Freelance/Contractor)

Homecare Agency Cold Caller | Appointment Setter

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Utilities Consultant

Utility Savings Consultant

Sales Executive

Remote Business Development Consultant

Financial Adviser

I want to receive the latest job alerts for appointment booking work from home in remote

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