Paralegal / CHC Advocate
Compass CHC is seeking a highly motivated and compassionate Paralegal / Trainee Advocate to join our expanding team at a significant stage of organisational growth. This is a rewarding opportunity for a candidate with a strong commitment to justice, procedural fairness and securing lawful, evidence-based outcomes for individuals and families navigating the NHS Continuing Healthcare (CHC) funding process.
The successful candidate will be provided the training to become a real expert in what is a highly complex and niche area- extending to reviewing medical records, drafting robust representations and if the candidate is suitable, to develop into an advocacy role, representing clients and families pursuing NHS Continuing Healthcare funding.
This position is particularly suited to individuals with demonstrable advocacy and case-management experience gained within legal practice, regulatory proceedings, public sector decision-making, healthcare, social care, investigatory environments or tribunal-style processes.
Key Responsibilities
- Prepare, structure and present clear, persuasive and evidence-led submissions on behalf of clients.
- Analyse and evaluate complex medical records, care documentation, assessments and expert evidence in order to identify material facts, evidential deficiencies, procedural irregularities and inconsistencies.
- Draft high-quality legal-style representations, appeals, position statements, formal complaints and submissions, including matters escalated to the Parliamentary and Health Service Ombudsman (PHSO).
- Maintain, handle and process confidential and sensitive personal data in strict compliance with GDPR, data protection legislation and internal governance procedures.
- Manage a varied caseload efficiently, ensuring all matters are progressed in a timely manner and in accordance with applicable deadlines, service standards and professional expectations.
- Maintain accurate, comprehensive and contemporaneous case records and documentation.
- Contribute to the development and continuous improvement of the expertise at Compass CHC.
- Exercise sound professional judgment, accountability and ethical decision-making at all times.
About You
The successful candidate will be able to demonstrate:
- Excellent written and verbal communication skills, including the ability to draft persuasive, structured and robust submissions.
- Strong analytical and critical reasoning skills, with the ability to assess complex information and construct coherent, evidence-led arguments.
- Exceptional attention to detail, including advanced proofreading and document-review capabilities.
- Emotional intelligence, resilience and the capacity to manage sensitive matters involving vulnerable individuals and families.
- Strong organisational and time-management skills, including the ability to prioritise competing demands effectively within a fast-paced environment.
- A collaborative and accountable approach to professional practice.
- A genuine commitment to access to justice, fairness and achieving positive client outcomes.
At Compass CHC, the professional development of our team is a core priority. This role offers a clear progression pathway towards an Advocate position, including active participation in CHC assessments and formal representation of clients during eligibility determinations and review proceedings.
Desirable Experience
- A qualifying law degree as a minimum.
- Experience supporting vulnerable individuals, older persons or families in challenging circumstances.
Why Join Compass CHC?
This role presents an exciting opportunity to make a direct and lasting impact on the lives of individuals and families seeking fairness and empathy within the CHC healthcare system. You will join a supportive, purpose-driven and growing organisation where your professionalism and compassion will play a central role in securing just outcomes for clients during some of the most challenging periods of their lives.
Pay: £25,000.00-£25,500.00 per year
Work Location: Remote
