It support Work, Jobs in Remote (with Salaries)

IT Support Technician, UK
Reserv —Remote
- Full-time
- Remote
- Management
- Customer service
- Mentoring
Quick apply
3d
Customer Support Coordinator
Ticketer Group —Remote
- £25,000 a year
- Full-time
- Remote
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick apply
22h
IT Support Engineer
Leidos —Remote
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
13d
Specialist I, Technical Support - Terminal
Payroc —Remote
- £28,500 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Online Learning and Learner Support Officer
FABSKILLS IMITED —Remote
- £30,000 - £40,000 a year
- Part-time
- Remote
- English
- IT
- Business
Quick apply
1h
Internal Support Engineer
Nerdio —Remote
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Annual leave
Quick apply
Technical Service Consultant
U.S. Bank National Association —Remote
- £32,470 - £38,200 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Financial services
Service Desk Engineer (Weekend)
Charles Square —Remote
- Up to £40,000 a year
- Weekend availability
- Remote
- Azure
- Agile
- IT
- Annual leave
- Gym membership
Quick apply
Specialist I, Technical Support, Third party
Payroc —Remote
- £28,500 a year
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
Technical Support Engineer
Zenzero Solutions —Remote
- Weekend availability
- Remote
- IT
- Linux
- Communication skills
Technical Support Engineer
BeyondTrust —Remote
- Remote
- Customer service
- Windows
- Bachelor's degree
Quick apply
3d
Technical Support Engineer
Axonius —Remote
- Remote
- Computer networking
- APIs
- Linux
Escalation Engineer (Tier 3 Support)
Nerdio —Remote
- Full-time
- Remote
- Azure
- Management
- Windows
- Annual leave
Quick apply
IT Field Services Engineer - Bristol
ESP Global Services Limited —Remote
- £28,000 - £30,000 a year
- 12 hour shift
- Maintenance
- Windows
- Travel
Quick apply
Customer Success Engineer
CommandLink —Remote
- Full-time
- Remote
- Sales
- Scripting
- IT
- Referral programme
Quick apply
Customer Support Specialist - LC Software
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Travel
AWS Support Engineer
Idox Group —Remote
- Remote
- AWS
- Leadership
Technical Business Analyst (Network)
Megaport —Remote
- Full-time
- Remote
- English
- Computer networking
- Communication skills
- Annual leave
Senior Customer Support Consultant - SITS
Tribal Group —Remote
- £35,000 - £45,000 a year
- Remote
- Continuous improvement
- Time management
- Employee assistance programme
- Flexible schedule
Team Lead, Technical Support
Nice —Remote
- Remote
- Oracle
- Computer Science
- Customer service

I want to receive the latest job alerts for it support in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near remote

Customer Success Manager jobs in Remote

Technical Consultant jobs in Remote

Customer Consultant jobs in Remote

Technical Support jobs in Remote

Technical Analyst jobs in Remote

Support Engineer jobs in Remote

Technical Support Engineer jobs in Remote

Field Service Engineer jobs in Remote

Customer Support Coordinator jobs in South East London

Customer Support Coordinator jobs in Darlington

French Speaking Customer Service jobs in London

Customer Support Coordinator jobs in Hailsham

Customer Support Coordinator jobs in Sheffield

Support Worker jobs in Southend On Sea

Customer Service Advisor jobs in Manchester

Learning And Development Officer jobs in Ormskirk

Learning And Development Officer jobs in Chesham

Learning And Development Officer jobs in Salisbury

Community Engagement Officer jobs in London

Finance Officer jobs in Birmingham

IT Support Technician, UK

Reserv
Remote

Quick apply

Job details

Full-time
3 days ago

Qualifications

Management
Customer service
Bash (Unix shell)
IT support
Mentoring
Mac OS
IT
SaaS
Communication skills
PowerShell
Shell Scripting
CompTIA A+
Help desk

Full job description

About Reserv

Reserv is building the industry-leading third party administrator capability in the insurance industry. To support this growth, Reserv is seeking an IT Support Technician to join the Technology team. This entry-level role is responsible for providing frontline technical support to end users and assisting with day-to-day IT operations under the guidance of senior IT staff.

The IT Support Technician is a hands-on, learning-focused role centered on Apple endpoint support, basic account administration, and day-to-day help desk operations. The ideal candidate is customer-focused, eager to learn, and excited to build a career in a modern, cloud-first IT environment. This role works closely with senior IT team members to ensure a reliable and productive employee experience, with support and mentorship provided as skills develop.

Responsibilities

The responsibilities of the job include, but are not limited to:

Provide technical support for employees across macOS endpoints, escalating more complex issues to senior IT staff
Assist with onboarding and offboarding tasks, including basic user account setup and deactivation in Okta under supervision
Provide first-line support for common productivity, collaboration, and business applications used across the organization
Assist with basic Apple device tasks such as initial setup, OS updates, and hardware troubleshooting
Support basic identity and access tasks such as password resets and MFA troubleshooting, with escalation for account or access changes
Triage and log support tickets accurately, following documented troubleshooting steps and escalating unresolved issues
Help maintain hardware and software inventory records
Follow existing IT documentation and standard operating procedures, and flag gaps or outdated steps to senior staff
Participate in IT projects such as helping with new application rollouts under senior team guidance
Support basic IT and security hygiene practices as directed by the Security team (e.g., reminding users of device compliance steps)

Minimum Requirements

0-1 years of experience in an IT support or help desk role (internships, coursework, or personal project experience considered)
Basic familiarity with macOS in a personal or academic setting
Willingness to learn device management tools such as Jamf
Basic familiarity with cloud-based productivity platforms such as Google Workspace and/or Microsoft 365
General understanding of common IT concepts (passwords, user accounts, MFA); no prior identity management experience required
Strong customer service orientation with clear written and verbal communication skills
Ability to follow structured troubleshooting steps and ask for help when needed
Demonstrated eagerness to learn new tools and adapt in a fast-paced, SaaS-heavy environment

Preferred Qualifications

Coursework, certifications, or self-directed learning related to IT support (e.g., CompTIA A+)
Exposure to a help desk ticketing system
Familiarity with Apple devices in a personal capacity
Interest in scripting or automation (e.g., Bash, zsh, or PowerShell), even at a beginner level
Experience working or interning in a cloud-first or startup environment

Quick apply

Refine Your Search

it support jobs in remote

IT Support Technician, UK

Customer Support Coordinator

IT Support Engineer

Specialist I, Technical Support - Terminal

Online Learning and Learner Support Officer

Internal Support Engineer

Technical Service Consultant

Service Desk Engineer (Weekend)

Specialist I, Technical Support, Third party

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Escalation Engineer (Tier 3 Support)

IT Field Services Engineer - Bristol

Customer Success Engineer

Customer Support Specialist - LC Software

AWS Support Engineer

Technical Business Analyst (Network)

Senior Customer Support Consultant - SITS

Team Lead, Technical Support

I want to receive the latest job alerts for it support in remote

Related Searches

Explore jobs in more locations

Responsibilities

Minimum Requirements

Preferred Qualifications

Jobseeker tools

Employer Tools

Browse

Stay Connected