Retail manager Work, Jobs in Remote (with Salaries)

Customer Experience Lead
Solus Accident Repair Centres —Remote
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Driving
- Employee discount
7d
Key Account Manager- Foodservice
Minor Figures —Remote
- Remote
- Travel
- Communication skills
- Work from home
- Employee discount
Head of Risk (Non-Retail)
Revolut —Remote
- £38,900 a month
- Remote
- Communication skills
Trainee Digital Commerce Manager
Orazek UK Ltd —Remote
- From £25,000 a year
- Full-time
- Remote
- Merchandising
- Microsoft Office
- Organisational skills
- Flexitime
- Work from home
Quick apply
18h
Laura Mercier- Account Manager- Central London- 37.5 hours
Orveon Global Ltd UK —Field Based
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Enterprise Relationship Manager, Retail and Manufacturing (m/f/d) - UK, Remote
IGEL Technology GmbH —Remote
- Remote
- Sales
- English
- Presentation skills
Business Development Manager
Sigma —Remote
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Laura Mercier- Business Manager- Central London- 37.5 hours
Orveon Global Ltd UK —Field Based
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Head of Sales - Retail & Inside sales
Solera —Remote
- Full-time
- Remote
- Sales
- Analysis skills
- Organisational skills
Customer Account Manager
Avalara —Remote
- Hybrid work
- Sales
- APIs
- AI
- Annual leave
Store Manager Designate
Mole Country Stores —Remote
- Full-time
- Remote
- Management
- Sales
- Travel
- Free parking
- Store discount
3d
Shop Cover Manager (South East Wales)
Ty Hafan —Field Based
- £28,189 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee assistance programme
7d
Retail Credit Risk Manager
Revolut —Remote
- Remote
- Data analysis skills
- SQL
- Communication skills
Partner Sales Manager – Salesforce (Retail, CPG)
EPAM Systems, Inc. —Remote
- Remote
- Sales
- Salesforce
- Presentation skills
- Employee stock purchase plan
- Employee assistance programme
National Account Manager – Off Trade
Spirit Cartel —Field Based
- Up to £55,000 a year
- Weekend availability
- Remote
- Sales
- Hotel
- Travel
- Employee assistance programme
- Employee discount
Shop Cover Manager (South West & West Wales)
Ty Hafan —Field Based
- £28,189 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee assistance programme
7d
Senior Director - Customer Solutions (EMEA)
D-Wave Quantum Inc. —Remote
- Full-time
- Remote
- Management
- Sales
- Engineering
Quick apply
IT Support Manager (CPG) (Remote)
RemoteStar —Remote
- Full-time
- Hybrid work
- Spanish
- Up to 50% travel
- English
Manager Engineering Software- FBG-Trading
Fanatics Betting & Gaming —Remote
- Full-time
- Remote
- Azure
- Computer Science
- AWS
Quick apply

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Customer Experience Lead

Solus Accident Repair Centres -
Remote

Apply Now

Job details

Permanent | Full-time
£45,000 - £65,000 a year
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving

Full job description

Overview:

Hybrid role with one day a week on our Warrington Office

About the Role

We’re looking for a Customer Experience Lead who puts customers at the heart of every decision. Someone who can champion their voice across the business, bring teams together behind a shared vision, and lead a group of customer experts to deliver consistent, market‑leading experiences — every time, in every location.

You will shape and deliver our customer strategy, using insight, data and real‑world feedback to remove friction, resolve dissatisfaction, and create simple, intuitive customer journeys. As part of Solus’ integration and ongoing transformation, you’ll play a key role in strengthening our reputation for care, quality and service.

Responsibilities:

What You’ll Do

Lead and inspire a team of customer specialists across multiple sites
Shape a customer experience strategy that aligns with our purpose and Aviva’s wider direction
Turn insight into action — using complaints, reviews and verbatim feedback to drive meaningful improvements
Build strong partnerships across Solus and Aviva Claims to create a truly joined-up journey
Own high-profile escalations and ensure quick, thoughtful resolutions
Champion continuous improvement, removing failure points and barriers to customer satisfaction
Strengthen our culture through leadership, collaboration and a “customer-first” mindset

Qualifications:

What You’ll Bring

A deep passion for customer experience and doing what's right
Senior leadership experience in a customer-focused environment
Confidence turning data into decisions that shape strategy
Strong influencing skills — able to bring people with you at every level
A calm, solutions-focused approach in fast-paced or high-pressure situations
Experience driving change and improving operational processes
A positive, inclusive leadership style that builds capability and confidence in others

Who are Solus?:

Who are Solus?

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva’s success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer’s leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days.

Apply Now

Refine Your Search

retail manager jobs in remote

Customer Experience Lead

Key Account Manager- Foodservice

Head of Risk (Non-Retail)

Trainee Digital Commerce Manager

Laura Mercier- Account Manager- Central London- 37.5 hours

Enterprise Relationship Manager, Retail and Manufacturing (m/f/d) - UK, Remote

Business Development Manager

Laura Mercier- Business Manager- Central London- 37.5 hours

Head of Sales - Retail & Inside sales

Customer Account Manager

Store Manager Designate

Shop Cover Manager (South East Wales)

Retail Credit Risk Manager

Partner Sales Manager – Salesforce (Retail, CPG)

National Account Manager – Off Trade

Shop Cover Manager (South West & West Wales)

Senior Director - Customer Solutions (EMEA)

IT Support Manager (CPG) (Remote)

Manager Engineering Software- FBG-Trading

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