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Operations Director

Active Care Group -
Remote

Quick apply

Job details

Full-time
6 days ago

Benefits

Company pension
Employee assistance programme
Referral programme

Qualifications

Analysis skills
Continuous improvement
Leadership

Full job description

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Jane Lewis is a trusted healthcare and social care staffing provider delivering workforce solutions to healthcare organisations across the UK. As part of Active Care Group, we are dedicated to providing exceptional service, supporting our workforce, and helping our clients deliver outstanding care.

We are seeking an experienced Operations Director to lead operational performance across the business and support the delivery of our ambitious growth plans.

The Opportunity:

Reporting directly to the Managing Director, the Operations Director will play a pivotal role in ensuring operational excellence across all regions, branches, and service areas.

You will be responsible for driving performance, improving efficiencies, developing high-performing teams, and ensuring exceptional service delivery for both clients and candidates.

What you'll be working:

Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service.

Full-time
37.5 hours per week
Monday to Friday
Remote with associated travel to meet the needs of the role

What you'll be doing:

Lead and oversee day-to-day operational performance across the business.
Drive operational efficiency, service quality, and customer satisfaction.
Develop and implement operational strategies that support business growth.
Ensure compliance with all regulatory and contractual requirements.
Lead, coach, and develop regional and branch management teams.
Monitor operational KPIs and implement improvement plans where required.
Support client retention and growth through excellent service delivery.
Work collaboratively with recruitment, sales, finance, and support functions to achieve business objectives.

What we would like from you:

Significant senior operational leadership experience within healthcare staffing & recruitment.
A strong understanding of workforce management, compliance, and service delivery.
Proven experience leading multi-site or geographically dispersed teams.
Excellent leadership, coaching, and people development skills.
Strong analytical and problem-solving capabilities.
Experience managing change and driving continuous improvement initiatives.
A collaborative and results-driven approach.

Why join us?

Join a respected and growing healthcare staffing organisation.
Play a key role in shaping operational excellence and future growth.
Work within the wider Active Care Group network.
Competitive salary and benefits package.
Opportunity to influence and develop high-performing teams across the UK.

If you are an experienced operational leader with a passion for performance, people, and quality, we would love to hear from you.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

25 days plus bank holidays
Birthday off
Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
Active Reward App giving discounts and savings on your weekly shop
Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
A Nest Personal Pension account
Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
We recognise outstanding Active Behaviours via the Active Awards programme
Enhanced Sick & Maternity Pay benefits
Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Quick apply

Refine Your Search

service delivery director jobs in remote

Operations Director

Service Delivery Manager

Programme Manager

Chief of Staff

Team Coordinator Compliance Regulation

Global Head of Guest Experience

Managing Director

Senior Technology Delivery Director

Regional Training Manager

Client Payroll Administrator

Strategic Programs Director

Self-employed lead generation partner

Head of PMO

Senior Director - Customer Solutions (EMEA)

Head of Sales and Commercial Growth

Director, Customer Success

Test Content Services Training Manager

Lead Immigration Supervisor

Director of Growth

Head of Procurement and Supply Chain - Sustainable Procurement & Strategic Relationship Management

I want to receive the latest job alerts for service delivery director in remote

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