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Life & Health Protection Underwriter - Home Based
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Life & Health Protection Underwriter - Home Based

Punter Southall Group -
Remote

Apply Now

Job details

Full-time

Benefits

Private dental insurance
Cycle to work scheme
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Underwriting
IT
Time management

Full job description

At Guardian, our mission is simple: to ensure every family has protection they truly believe in. We’re challenging the market with a fresh approach and a brand promise — Life. Made Better.

We are looking for an experienced Life and Health Protection Underwriter to join our Underwriting team.

What does a Life and Health Protection Underwriter do?

As a Life and Health Protection Underwriter you will be responsible for providing Customer Service to our Adviser Partners and Policyholders to support Guardian’s Customer Service proposition to achieve the target business outcomes, including delivering an accurate, efficient, and quality underwriting service for internal and external stakeholders.

Your responsibilities include but will not be limited to:

Effective and prudent assessment of risks that are processed within the operational underwriting
Provide thorough and robust justifications of decisions and refer cases to third parties including Chief Medical Officer (CMO) and re-assurers
Communicate well both verbally and in writing to give clear instruction & reasons for decisions
Manage customer expectations and portray Guardian’s high standards and underwriting services
Act as the point of contact for Customer Services team and distribution teams
Provide retrospective underwriting of cases for the claims area and claims committee
Ensure Guardian’s Customer Services proposition for both advisers and customers is delivered ensuring that the quality of our services continues to meet and be recognised for leading the market.

Who are we looking for?

Minimum of 12 months experience in Life & Health Protection Underwriting within the UK market
Ability to work and collaborate with colleagues at all levels and with external parties
Identifying various Customer types and adapt accordingly
Complaint management
Internal and external stakeholder management
Internal and external objection handling
Independent time management skills

What’s in it for you?

Private Medical Insurance with rewards for yourself with discounted rates for your family members
Competitive Company Pension Scheme
Access to several employee discounted schemes to suit your lifestyle including but not limited to:
- Private dental insurance
- Electric Vehicle Salary Sacrifice Scheme
- Cycle to Work scheme
- Cmprehensive Europe and Worldwide Travel Insurance
- Medical Cash Plan
- Gym memberships
- Access to 24/7 GP service for you and your family
- 25 days holiday with the option to purchase more

We are an equal opportunities employer and welcome applications from all backgrounds, identities and experiences and we actively promote equal opportunities in our recruitment process.

Most of our vacancies can be offered on a hybrid basis and we can consider flexible working. Should you wish to learn more about the role, or have any questions, please contact our HR Team via [email protected].

Apply Now

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